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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
Beachfront property in Kantenah with spa and beach bar

Choose dates to view prices

Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 8 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and 5 hot tubs
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The current price is CNY1,953
CNY2,391 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury

Down comforters, minibar, in-room safe, desk

Suite Luxury

  • 58 sq m
  • Sleeps 1

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury

Down comforters, minibar, in-room safe, desk

Suite Luxury

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 4

View all photos for Deluxe Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Garden View

7.8 out of 10
Good
(48 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down comforters, minibar, in-room safe, desk

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single use Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Triple Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

Down comforters, minibar, in-room safe, desk

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Connecting Suite

Down comforters, minibar, in-room safe, desk

Connecting Suite

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Suite Junior with Pool View

Down comforters, minibar, in-room safe, desk

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Junior with Pool View

Down comforters, minibar, in-room safe, desk

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 42 sq m
  • Sleeps 4

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About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 4 min drive - 7.5 km
  • Cenote Cristalino - 5 min drive - 7.8 km
  • Akumal Beach - 5 min drive - 7.5 km
  • Ecopark Kantun Chi - 5 min drive - 8.5 km
  • Akumal Ecological Center - 5 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬8 min drive
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Putting you within a 10-minute drive of Puerto Aventuras Marina, Grand Palladium Colonial Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 8 bars/lounges, a free kid's club, and a beach bar. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 425 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 14 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Colonial Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Palladium Colonial Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Colonial Resort & Spa All Inclusive also has 2 swim-up bars, 5 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 4 onsite restaurants.

Does Grand Palladium Colonial Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool areas were excellent, nice, and fabulous, offering a serene and lively atmosphere for relaxation and activities. (23 reviews)
  • The beach was beautiful, clean, and perfect for relaxation and activities with many options for snorkeling and swimming. (17 reviews)
  • The spa was consistently praised as great, amazing, and incredible by multiple guests. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Buffets
Family friendly
Entertainment
Booking
Drinks

Reviews

Verified

10/10 Exceptional

Facility and staff exceptional! Food was just okay
Christine Ginette, 9-night trip
Verified

10/10 Exceptional

Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Cassidy, 5-night trip
Verified

10/10 Exceptional

The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
TATYANA, 11-night trip
Verified

10/10 Exceptional

The resort was gorgeous! Food was great, rooms and service wonderful- so many options. David and Ceilo were so kind and helpful and Alejandro at the lobby was great. We wpuld absolutely be back - highly recommend.
Claire, 5-night trip
Verified

8/10 Very good

Clean and spacious.
Lawrence, 4-night trip
Verified

10/10 Exceptional

Very friendly and clean
Aaron, 5-night trip
Verified

10/10 Exceptional

Spa was amazing!!
David, 7-night trip
Verified

10/10 Exceptional

Resort was phenomenal and that’s not even half of the experience I had with my children ….
Tichina, 4-night trip
Verified

10/10 Exceptional

Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Dolores, 7-night trip
Verified

10/10 Exceptional

Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing.
Victor Reynaldo, 6-night trip
Verified

10/10 Exceptional

It was very good there is plenty of restaurant options
Armando, 5-night trip
Verified

10/10 Exceptional

Everything was perfect
Jim, 7-night trip
Verified

10/10 Exceptional

Was just great we will be back for sure
Kiefer, 4-night trip
Verified

10/10 Exceptional

We had an amazing stay! The resort is very safe, peaceful, and fun. There are many different dining options as well as several buffets. All of the staff were super friendly and treated us well. Our buildings concierges David and Cielo were incredibly helpful during our stay. They were able to answer all of our questions, as well has assisting us with different bookings. There are multiple pools on site and a beach as well. Our room was also very nice and the cleaning crew did an amazing job upkeeping it. There are also many actives and shows to enjoy as well. Thank you so much for making our stay great!
Kayla, 4-night trip
Verified

10/10 Exceptional

Our family of four with two pre-teenagers had a great time staying here. The property is gigantic. Very convenient. Rooms are clean. Would recommend.
Nicole, 3-night trip
Verified

10/10 Exceptional

Very nice place
Geiner, 1-night trip
Verified

10/10 Exceptional

The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Juan, 6-night trip
Verified

10/10 Exceptional

We had a great stay. The rooms are alright, though a bit old. Our room felt very humid and the pillows smelled a lot like humidity. Restaurants can get too noisy and messy. Overall, we enjoyed our stay & will for sure come back, just maybe in Kantenah or White Sand.
Fernando, 2-night trip
Verified

10/10 Exceptional

We were in white sands room 5904. I cant say enough good things about our concierge David and Cielo in our building. They were so helpful and made it easy to make reservations and information about resort. We thoroughly enjoyed every part about this resort.
Janet Lynn, 7-night trip
Verified

10/10 Exceptional

Our 5th time at Grand Palladium Riviera Maya. Love it
Ieva, 5-night trip
Verified

10/10 Exceptional

I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Aleigha, 4-night trip
Verified

10/10 Exceptional

The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
David Christian, 7-night trip
Verified

6/10 Good

Expected a nicer beach
Michelle Lena, 4-night trip
Verified

10/10 Exceptional

I liked that everyone is very attentive
Enrique, 7-night trip
Verified

10/10 Exceptional

Everything was phenomenal specially Cielo and David at Building 59 Lobby they have done beyond our needs, we definitely loved it. Will definitely be back. Thanks for an amazing experience.
Abanoub, 7-night trip