6/10 好
2025 年 5 月 10 日
Great location, but has some problems
Plus: great location. Hotel is a block and a flat walk to one of the best beaches in Buzios. Staff was generally good except for an incident involving arranging a taxi ride from the hotel back to the airport in Rio. We arranged the ride a couple days before checking out with the hotel employee at the front desk. When we asked a different hotel employee to confirm the ride at check out, she said that the hotel had no record of the ride being set up. she said that it was the official policy of the hotel, not to arrange taxi rides, and that it was our fault for not getting the name of the prior front desk
employee or getting something in writing from him. This was not an issue of language barrier since we were traveling with Brazilian friends and native Brazilian speakers. It eventually got it sorted after an hour, but experience left us never wanting to return to the hotel. breakfast has a good selection of pastries, but the only eggs every morning were cold and runny. The hotel was aware of this because we asked them to microwave them to make them edible. AC is noisy and rooms a bit dated.
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