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Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
Watertown hotel with indoor pool and restaurant

Choose dates to view prices

Experience the warmth of Hilton Garden Inn Watertown/Thousand Islands, where a garden and fireplace in the lobby set the tone. Enjoy The Grille's American cuisine for breakfast, lunch, or dinner. Soak in relaxation at the spa tub or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Conference center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is CNY927
CNY1,029 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 King Jr Ste Mobility/Hearing Access Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Business Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 37-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG
Watertown
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
The price is CNY861
CNY955 total
includes taxes & fees
Jun 14 - Jun 15
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG
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About the neighborhood

Map
1290 Arsenal Street, Watertown, NY, 13601

What's nearby

  • Salmon Run Mall - 13 min walk - 1.1 km
  • Regal Salmon Run - 16 min walk - 1.4 km
  • Jefferson Community College - 2 min drive - 3.3 km
  • Kostyk Field - 3 min drive - 4.0 km
  • Fort Drum - 15 min drive - 23.0 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Red Robin - ‬10 min walk
  • ‪Salmon Run Mall Food Court - ‬16 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

At Hilton Garden Inn Watertown/Thousand Islands, you'll be within a 15-minute drive of Lake Ontario. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Grille, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowmobiling nearby

Working away

  • Meeting rooms
  • Conference center (6351 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15.95 for adults and USD 6.95 for children

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Does Hilton Garden Inn Watertown/Thousand Islands offer free cancellation for a full refund?

Yes, Hilton Garden Inn Watertown/Thousand Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Watertown/Thousand Islands?

Yes, there's an indoor pool.

Are pets allowed at Hilton Garden Inn Watertown/Thousand Islands?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Watertown/Thousand Islands?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Hilton Garden Inn Watertown/Thousand Islands?

You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Watertown/Thousand Islands and nearby?

Have fun with activities like kayaking, rafting, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Garden Inn Watertown/Thousand Islands also has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near Hilton Garden Inn Watertown/Thousand Islands?

Yes, The Grille offers American cuisine.

What's the area around Hilton Garden Inn Watertown/Thousand Islands like?

Hilton Garden Inn Watertown/Thousand Islands is a short 15-minute walk from Salmon Run Mall and 16 minutes' walk from Regal Salmon Run.

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Reviews

Hilton Garden Inn Watertown/Thousand Islands Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were delicious and offered a variety of healthy food choices with excellent service. (7 reviews)
  • The hot tub and pool area was great and staff were excellent. (5 reviews)
  • The hot tub was excellent and a great place to relax. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Breakfast
Hot Tub
Bed
Location
Biscuits
Lobby
Air conditioning

Reviews

Verified

10/10 Exceptional

Everything was bery good
chris, 1-night trip
Verified

10/10 Exceptional

Probably the best hotel we have ever stayed at. Facilities were clean and comfortable, staff were amazing and food was great. Will absolutely stay again.
Morgan, 3-night trip
Verified

10/10 Exceptional

Clean room great staff. Nice restaurant
Tiffany, 2-night trip
Verified

10/10 Exceptional

Beautiful luxurious Room 👍
Frank, 1-night trip
Verified

10/10 Exceptional

Very good breakfast with good, healthy food options and very timely and pleasant service all four days of our stay.
Robert, 4-night trip
Verified

10/10 Exceptional

Wonderful stay! Excellent staff and great restaurant!
John, 1-night trip
Verified

10/10 Exceptional

Easy check in with a smile. Always great staff here and a great hotel
Rick, 1-night trip
Verified

10/10 Exceptional

Very nice place with great staff
Brian, 1-night trip
Verified

10/10 Exceptional

Great location for all local tourism and business.
W, 2-night trip
Verified

10/10 Exceptional

Very nice and clean place to stay!
Cheryl, 1-night trip
Verified

10/10 Exceptional

The overall stay was great! Hotel is great and is in a great area. Lots of restaurants and shopping around. Only complaint is it took like 30-40 minutes to get some hot water running in the shower!
Emma, 2-night trip
Verified

8/10 Very good

We were moved after midnight on our first night due to the heat pumping and not being able to turn the ac on. Our second room had no shampoo but my kids didn't let me know until check out. The staff was very friendly and very helpful and the food was great. The hotel was very accommodating to our dogs. Would for sure stay again.
Sybil, 2-night trip
Verified

10/10 Exceptional

Definitely Will Stay Again

The employees were all so friendly and helpful. We had a wonderful stay.
Timothy, 1-night trip
Verified

10/10 Exceptional

Having a restaurant in the hotel was wonderful. Food was excellent and staff friendly and professional.
Joseph, 1-night trip
Verified

8/10 Very good

The staff weee helpful, clean place, restaurant was good.
amy, 1-night trip
Verified

10/10 Exceptional

Very nice staff ! Nice location close to shopping and restaurants
billy, 1-night trip
Verified

10/10 Exceptional

All of the staff were nice and even managers were even seen in their offices or in the hallways throughout the weekend. Also it smelled so good from the fresh clean room to the great food that The Grille was making. I think the only down side was maybe the road outback however I think the TV drowned it out.
Laryssa, 2-night trip
Verified

10/10 Exceptional

Stopover in Watertown

It was great. The breakfast buffet was very good and the lady that was working the buffet was fantastic.
Jeremiah, 1-night trip
Verified

10/10 Exceptional

The room was perfect, A/c was set at perfect temperature. Everything very well cleaned and stocked
Michael, 1-night trip
Verified

10/10 Exceptional

Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area.
Robert, 1-night trip
Verified

10/10 Exceptional

Great service, clean room, nothing to complain about! Would stay again!
Joseph, 1-night trip
Verified

8/10 Very good

Outstanding staff - desk staff was friendly and competent. Bar tender was a delight - she made the pumpkin martinis to our specifics and delivered them with a smile. Body lotion needs to be refilled/replaced in room 338
Thomas, 2-night trip
Verified

10/10 Exceptional

Very clean and friendly
Cheryl, 2-night trip
Verified

10/10 Exceptional

Loved having the restaurant right on site, easy parking and Starbucks just a short walk away! Very clean and up to date property.
Barbara, 2-night trip
Verified

10/10 Exceptional

Great Staff, Clean and very welcoming!
Cheryl, 1-night trip