Hotel Alpina

3.0 star property
Hotel with restaurant, near KKL Lucerne

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Photo gallery for Hotel Alpina

Front of property
City view
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes
In the heart of Lucerne, Hotel Alpina offers a charming retreat near Chapel Bridge and Jesuit Church. Enjoy shopping at the on-site mall, unwind with a drink at the bar, or savor local flavors in the restaurant. With helpful multilingual staff and tour assistance available 24/7.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Yard
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Design Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Frankenstrasse 6, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • KKL Lucerne - 5 min walk - 0.4 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chateau Guetsch - 15 min walk - 1.2 km

Getting around

  • Zurich Airport (ZRH) - 59 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Lucerne Station - 3 min walk
  • Luzern Sgv Station - 10 min walk

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Heini - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Alpina

Hotel Alpina offers a fantastic location, putting you just a 5-minute walk from Chapel Bridge. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, up to 33 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking nearby (CHF 35 per night; discounts available)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-cm TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children

Renovations and closures

The property will be renovating from November 1 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for CHF 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Parking

  • Parking is available nearby and costs CHF 35 per night (328 ft away; open 24 hours)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast is served at Hotel Monopol, located next door.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?

Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alpina?

Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpina?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM.

Is there an onsite casino at Hotel Alpina?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (14-min walk) is nearby.

What is there to do at Hotel Alpina and nearby?

Have fun with nearby winter activities like skiing.

Are there restaurants at or near Hotel Alpina?

Yes, there's an onsite restaurant.

What's the area around Hotel Alpina like?

Hotel Alpina is in the heart of Lucerne, a short 3-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge.

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Hotel Alpina Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Bar
Train station
Restaurant

Reviews

8/10 Very good

Nice room
Joshua, 2-night trip

8/10 Very good

Nice hotel.close to train station. Close to attractions.
Bijaya, 2-night trip

10/10 Exceptional

Clean and nice hotel but check in is in other building. I recommend this hotel 😊
Hansyudi, 2-night trip

8/10 Very good

Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Maria Criselda DeLeon, 2-night trip

8/10 Very good

We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.
Denise, 3-night trip

10/10 Exceptional

Great location
Alex, 1-night trip

8/10 Very good

The hotel is older and does not have great air conditioning, but they do have floor fans in the room that were on when we arrived. We were on the 5th floor, so it's helpful that they have a lift/elevator. It is small but does the trick with luggage. If a top priority is distance to the train station, this one is a good option.
Lance, 1-night trip

8/10 Very good

The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
Cynthia, 2-night trip

10/10 Exceptional

Very clean property and super helpful staff
Ramprasad, 2-night trip

10/10 Exceptional

Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
Sarah, 1-night trip

10/10 Exceptional

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Charley, 1-night trip

10/10 Exceptional

Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
catherine, 2-night trip

8/10 Very good

Staff were nice and helpful. Can hear noises from the outside but it was tolerable.
Jubillee, 2-night trip

8/10 Very good

A Good Place to Stay in Lucerne

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Jason, 3-night trip

8/10 Very good

The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.
Danilo, 3-night trip

10/10 Exceptional

Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.
Monica, 1-night trip

10/10 Exceptional

Very near and near to Luzern station
DARSHANA, 1-night trip

8/10 Very good

We have been upgraded to Monopol Hotel, which is in the next block. Room is clean. Location is superb, just next the Luzern station.
Kwok Hung, 2-night trip

8/10 Very good

Our quad room was really nice and really modern. The location was good. The only weird thing was that there is basically no staff to receive or help guests.
2-night trip

2/10 Poor

Upgraded rooms, overpriced for property and amenities
Brandy Anne, 2-night trip

8/10 Very good

Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
Cathy, 3-night trip

2/10 Poor

We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Robert, 2-night trip

4/10 Fair

The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
Patricia, 1-night trip

10/10 Exceptional

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
Susan, 2-night trip

8/10 Very good

Needs improvement

This hotel needs an update. However I loved the location.
Wendy, 2-night trip