The location was perfect as it’s in the Parque los Fundadores and close to restaurants and the ferry. I got there early and was able to leave my luggage while I took a day trip to Cozumel. I was traveling alone with my toddler and felt very safe. The staff was great in helping me get a very early morning shuttle scheduled to Cancun (separate price).
Mayte
Mayte,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Perfect location
Had all the simple basic necessities. Bed is very hard, it felt like we were sleeping on a boxspring rather than a mattress. On our last night and day of departure we had no hot water for a basic shower. Otherwise it is very clean and the location is perfect!
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Con áreas de oportunidad para mejorar
Aceptable. No es la mejor vista al mar pero la ubicación está bien.
Ricardo
Ricardo,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Emplacement idéal, accueil top, propreté
Emplacement idéal, accueil agréable et serviable. Propreté des chambres et de l'hôtel en général. Chambre très spacieuse et belle vue mer.
anthony
anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Kurt
Kurt,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Cumplió su función principal
El hotel cumple con su función principal, la gran ventaja y su principal atractivo es su ubicación, tienes un lugar privilegiado para la playa y para el paseo y la diversión en la 5a Avenida, además la vista desde el balcón es genial, en cuanto al servicio y la limpieza cumple con el standar
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Great location, great staff!
Location is perfect - steps to the beach. The staff was extremely helpful and always ready to help. I travel about 100 days a year between business and personal matters. We were in town for business and I was pleasantly surprised at how well the place looked and how helpful the staff was. It’s close to the beach so you have that “beach” wear feel, but overall it was a great stay and I’d recommend it.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Bien..esta cerca de la playa
Bien..
Esta cerca del portal maya a unos pasos...
El primer día no tuve agua caliente
(No habían prendido el boiler..y les.egundonfoa no tuve agua
.
En horas lo arreglaron..de ahí en fuera todo bien..
Karla muy amable y Edwin de servicio de mantenimiento..bien!
Fabiola
Fabiola,5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
JUAN JOSE
JUAN JOSE,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Will stay again.
Jonathan
Jonathan,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Loved everything about the property. However, the beach was a bit noisy at times and crowded. All to be expected!
Tyler
Tyler,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
I almost want to keep this a secret and make up lots of bad stuff. But I know that would be a lie. This place was wonderful and an absolute gem. Staff was Terrific. With a big thank you to Carla and Alejandra for being awesome.
Elco
Elco,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Norman
Norman,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 11 日
Esta muy bien ubicado el lugar, el internet no funciono, tampoco los canales de TV, pero no importo mucho ya que no los necesitábamos
Victor
Victor,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Patrick
Patrick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Blake
Blake,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Location,Location,Location This was our 4-5th stay, we have stayed at other hotels and locations but this is the one we like the best and we now stick with, the partial seaside 3rd floor rooms are the best with the bricked domed ceilings IMHO, it was our 25th Anniversary and they went the extra mile to make the room nice with heart balloons and love swans from towels and a nice message, also the views from the balconies are amazing overlooking the central square and the beach and sea with a view of Cozumel in the distance and the Ferry Terminals about 300 yards away but you can't hear it just see it and all the people coming and going, if you enjoy people watching this is the spot, yet mostly quiet enough to sleep or take a nap at any time there are maya dance shows during the day 10-11 am and stop around 7-8pm in the square but not too loud, the hotel is located 5th and Juarez so about 50 yards to the hotel from the ADO bus station you can take from and back to the airport for $12.50 USD each way and 20 yards from some of the best powdered beach in Playa, also the AC worked great.
Phillip Martin
Phillip Martin,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 3 日
Muy linda
fernanda
fernanda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Colleen
Colleen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
great location
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 1 日
I had spotty wifi throughout the stay. The staff was quick and helpful in resolving it initially, but the problem persisted.
The room was okay. There was a mini fridge that didn't work, a coffee maker but no coffee or any coffee apparatus. The door was hard to lock and unlock without pushing it.
The staff made up for the few things that didn't work in the room. They were pleasant and always helpful.
Great location, but noisy. Not what you want if peace and quiet is what you're looking for. 3.5/5 for me.