Arrived at 8pm on a Friday night, by 8.20 the only food available was a packet of potato chips from the pub, or a 20min trip to Beaudesert. Fortunately the staff were kind & cooked us a bowl of hot chips, despite the kitchen being closed. Much appreciated, as we’d driven 6 hrs to get there. There was no heating in our bedroom & 3deg temp, & our door was unable to be locked with or without the key. Black hairs on the bathroom wall, dust & cobwebs everywhere, nowhere to sit with a meal, though there was ample room for a small table & chairs, terrible smell from the bathroom drain, doors partly hanging off, over bath shower is unsafe, due to the height to get into it