I Hotel

4.0 star property
Hotel with 2 bars/lounges, near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for I Hotel

Property grounds
Lobby sitting area
Outdoor pool
Restaurant
Lobby
Located near Batam Centre Ferry Terminal, I Hotel offers a luxurious retreat with 2 bars and a gym. Unwind in the sauna or spa tub, indulge in a massage, and stay connected with free WiFi. Previous guests praise the hotel's convenient location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Hot tub
  • 24-hour room service
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY433
CNY524 total
includes taxes & fees
Nov 12 - Nov 13

Why we love this property

Spa haven for all
Daily spa services include massages at this hotel's full-service facility. A sauna, hot tub, and fitness classes enhance the wellness experience.
Sweet dreams awaiting
The hotel pampers guests with 24-hour room service for midnight cravings. Each guestroom offers a minibar for easy refreshments.
Work and leisure blend
Located in the city center's shopping district, this hotel offers a business center and meeting room. Spa services and fitness options await after work.

Room options

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2

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About the neighborhood

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive
  • Singapore Changi Airport (SIN) - 14.5 miles/23.3 km
  • Seletar Airport (XSP) - 21.4 miles/34.5 km

Restaurants

  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪The Taj Restaurant - ‬4 min walk

About this property

I Hotel

At I Hotel, you'll be just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.

At a glance

DONE

Hotel size

    • 165 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 29-inch TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Does I Hotel offer free cancellation for a full refund?

Yes, I Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at I Hotel?

Yes, there's an outdoor pool.

Are pets allowed at I Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at I Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at I Hotel?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at I Hotel and nearby?

Onsite recreation at I Hotel includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. I Hotel also has 2 bars and an outdoor pool, as well as a sauna and a fitness center.

Are there restaurants at or near I Hotel?

Yes, there's an onsite restaurant.

What's the area around I Hotel like?

I Hotel is in the heart of Batam, a short 4-minute walk from Nagoya Hill Mall.

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I Hotel Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast

Reviews

10/10 Exceptional

Staff are smiley, friendly and helpful.
TAN BEE, 2-night trip

10/10 Exceptional

The hotel is quiet and near to Nagoya mall. Staff is friendly.
Weijie, 3-night trip

10/10 Exceptional

Just nice.. good location
Ajib, 1-night trip

10/10 Exceptional

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
ZAHHAREN, 1-night trip

8/10 Very good

Nice stay
SOM, 1-night trip

10/10 Exceptional

Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.
Rusminah, 2-night trip

10/10 Exceptional

Pleasurable stay With family
Ashok, 2-night trip

10/10 Exceptional

Great place to stay in Batam

Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
John, 1-night trip

10/10 Exceptional

Stay again

Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Thomas, 1-night trip

10/10 Exceptional

Birthday staycation

Great
Mohamed Zahril, 2-night trip

8/10 Very good

Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
QINYUE CHARLOTTE, 2-night trip

10/10 Exceptional

Simply awesome. Like the location actually.
Mohamed Zahril, 2-night trip

8/10 Very good

Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
X.Y., 2-night trip

10/10 Exceptional

Everything good except for the breakfast varieties. Wish they have more western choices
MUI HUANG, 2-night trip

6/10 Good

Condition of stay

We were given the service apartments instead of hotel room. The bath area was choked with slow moving water. The room was dim. The breakfast was lousy.
Doris, 2-night trip

10/10 Exceptional

Free upgraded

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created
Ruzita, 2-night trip

8/10 Very good

The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Richard, 3-night trip

10/10 Exceptional

Great service and friendly staff. Check in was smooth and flawless.
Muhamed, 2-night trip

10/10 Exceptional

Batam Bash

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
Sasi K., 2-night trip

10/10 Exceptional

Comfortable staycation

Clean and comfortable place to relax.
Mohamed Zahril, 2-night trip

6/10 Good

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Natalie, 1-night trip

10/10 Exceptional

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Mohamed Zahril, 2-night trip

10/10 Exceptional

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Mohamed Zahril, 1-night trip

2/10 Poor

Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Mina, 2-night trip

10/10 Exceptional

Good as usual.

Everything is in order. Tidy & clean.
Taekseon, 1-night trip