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Hotel Boutique Los Balcones

3.5 star property
Family-friendly hotel with restaurant, near Plaza Rotary Market

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Photo gallery for Hotel Boutique Los Balcones

Lunch, dinner served; Latin American cuisine, alfresco dining
Apartment, 1 Queen Bed, Kitchen | Private kitchen | Fridge, dishwasher, cookware/dishes/utensils
View from room
Front of property
Business center
Near Calderon Park, Hotel Boutique Los Balcones offers a warm welcome with free full breakfast, a rooftop terrace, and fine dining at SOLE MIO. Relax in the 2 hot springs or enjoy some pampering with a manicure/pedicure or massage. Previous guests rave about their stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Patio

Single Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Single Room, Patio

Highlights

Balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Refrigerator
Dishwasher
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Double Room, Balcony

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Triple Room, Balcony

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building | Premium bedding, down comforters, memory foam beds, minibar

Double or Twin Room, Accessible, Annex Building

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Refrigerator
Dishwasher
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, Balcony

Premium bedding, down comforters, memory foam beds, minibar

Single Room, Balcony

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Refrigerator
Dishwasher
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, down comforters, memory foam beds, minibar

Double Room, Patio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Calderon Park - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 14 min walk - 1.2 km
  • Alejandro Serrano Aguilar Stadium - 3 min drive - 1.6 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Terminal Terrestre Station - 15 min walk
  • Unidad Nacional Tram Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Latitud Cero Taproom - ‬6 min walk
  • ‪Raymipampa - ‬7 min walk
  • ‪Hotel Santa Lucia - ‬5 min walk
  • ‪Angelus by Tutto Freddo - ‬7 min walk
  • ‪Negroni - ‬7 min walk

About this property

Hotel Boutique Los Balcones

Hotel Boutique Los Balcones is just 1.3 mi (2.2 km) from the airport and offers a shuttle during limited hours. Guests can indulge in massages or mani/pedis, and Latin American cuisine is served at SOLE MIO, which is open for lunch and dinner. Other highlights at this Colonial hotel include a rooftop terrace, a bar/lounge, and a terrace. Public transportation is just a short walk: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Onsite self parking (USD 12.50 per day)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 6:30 AM to 9 PM*
    • Ferry terminal shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1860
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Colonial architecture

Accessibility

  • Raised toilet seat
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free international calls

Food and drink

  • Refrigerator
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Dining

SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 5.0 per stay

Parking

  • Self parking costs USD 12.50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Los Balcones offer free cancellation for a full refund?

Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Los Balcones?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Boutique Los Balcones?

Yes. Self parking costs USD 12.50 per day.

Is airport shuttle service offered by Hotel Boutique Los Balcones?

Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.

What are the check-in and check-out times at Hotel Boutique Los Balcones?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Boutique Los Balcones and nearby?

Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.

Are there restaurants at or near Hotel Boutique Los Balcones?

Yes, SOLE MIO offers alfresco dining and Latin American cuisine.

Does Hotel Boutique Los Balcones have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel Boutique Los Balcones like?

Hotel Boutique Los Balcones is in Downtown Cuenca, a short 4-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from Plaza Rotary Market.

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Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Trip
Breakfast
Water
Balcony
Taxi
Building
Shower

What guests liked

  • Breakfast was excellent each morning with great variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

a week in Cuenca

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Hotel is just a few blocks from the square & new church
Kitchen & spacious living room was helpful during our stay (we could get our work done)
Mark, 1-night trip

10/10 Exceptional

It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Jorn, 2-night trip

10/10 Exceptional

Clean, great breakfast, awesome people!
Craig K, 4-night trip

10/10 Exceptional

Attention to detail and overall experience surpassed our expectations
Vicente, 2-night trip

8/10 Very good

Hotel céntrico

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.
Carlos, 4-night trip

10/10 Exceptional

Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
gloria, 2-night trip

10/10 Exceptional

Nice old house renovated.
Jose, 1-night trip

10/10 Exceptional

It was a great hotel and excellent location.

10/10 Exceptional

Excellent hotel
Gene, 5-night trip

10/10 Exceptional

Loved everything about this place.
Elissa, 1-night trip

10/10 Exceptional

close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Frederick, 1-night trip

10/10 Exceptional

The staff was amazing.
Barbara, 3-night trip

10/10 Exceptional

Very friendly manager and staff.
john, 3-night trip

10/10 Exceptional

Great el centro hotel will stay again
Frederick, 1-night trip

10/10 Exceptional

Excelente y tranquila
Laura, 2-night trip

10/10 Exceptional

Clean
carla, 1-night trip

10/10 Exceptional

La atención de primera, siempre dispuestos a ayudar y la ubicación muy conveniente ya que todo era accesible a pie
Carlos Augusto Jiménez, 3-night trip

8/10 Very good

Cuenca a pie

Reservamos una habitación con dos camas y balcón, la habitación esta en la parte antigua del hotel por lo que la vibracion de los autobuses en la calle dificulta un poco en descanso pero en general la ubicación del hotel es optima para conocer la ciudad de Cuenca a pie.
Diana, 4-night trip

10/10 Exceptional

カテドラルなどの中心街にも近く、治安にも問題もなく、快適に過ごせた。建物は古いがうまくリノベーションされている。特に朝食のビュッフェを取る、三階のレストランからのクエンカの街の眺望は素晴らしかった。ホテルの人々は親切で、フレンドリー。また利用したくなるホテルだ
Hiroo, 2-night trip

10/10 Exceptional

Wonderful Hotel and Staff

Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Lynn, 2-night trip

10/10 Exceptional

Very nice
Rebecca, 1-night trip

8/10 Very good

Keep up the good work!
Luis, 2-night trip

8/10 Very good

It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.
Wei, 2-night trip

10/10 Exceptional

The staff and thehy attention for me.

10/10 Exceptional

This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!
Lisa, 5-night trip