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Hotel Balsa Inn

3.0 star property
Puno hotel with restaurant and bar/lounge

Choose dates to view prices

In the city center, Hotel Balsa Inn offers a warm welcome with a free breakfast buffet and daily manager's reception. Unwind at Las Totoras restaurant or connect to in-room WiFi while enjoying luggage storage, express check-out and multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY355
CNY355 total
May 26 - May 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, in-room safe, individually decorated

Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Single Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Triple Room, 1 Bedroom, Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Classic Triple Room, 1 Bedroom, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Duplex, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Single Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Single Room Standard

  • Sleeps 1
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room Standard

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Map
Cajamarca 555, Puno, Puno, 51

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Central Market - 5 min walk - 0.5 km
  • San Juan Church - 7 min walk - 0.6 km
  • Puno Port - 20 min walk - 1.7 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive
  • Puno Station - 11 min walk
  • Paucarcolla Station - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Mojsa - ‬2 min walk
  • ‪Ricos Pan - ‬4 min walk
  • ‪Rupha Cafe - ‬4 min walk
  • ‪Hotel Balsa Inn - ‬1 min walk
  • ‪The Positive Bar - ‬5 min walk

About this property

Hotel Balsa Inn

Hotel Balsa Inn puts you just a 5-minute drive from Lake Titicaca. Guests looking for a bite to eat can check out Las Totoras, which serves breakfast and dinner.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 10 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle within 20 km*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Totoras - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 90 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of PEN 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PEN 35 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Cashless transactions are available.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property Registration Number 20406129129

Also known as

Balsa Puno

Hotel Balsa Inn

Hotel Balsa Inn Puno

Hotel Balsa Inn Puno

Balsa Puno

Hotel Hotel Balsa Inn Puno

Puno Hotel Balsa Inn Hotel

Hotel Hotel Balsa Inn

Balsa

Hotel Balsa Inn Puno

Hotel Balsa Inn Hotel

Hotel Balsa Inn Hotel Puno

Frequently asked questions

Does Hotel Balsa Inn offer free cancellation for a full refund?

Yes, Hotel Balsa Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balsa Inn?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Balsa Inn?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Hotel Balsa Inn?

Yes, an airport shuttle is available. The charge is PEN 90 per vehicle one-way.

What are the check-in and check-out times at Hotel Balsa Inn?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of PEN 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near Hotel Balsa Inn?

Yes, there's an onsite restaurant, Las Totoras.

What's the area around Hotel Balsa Inn like?

Hotel Balsa Inn is in the heart of Puno, a short 2-minute walk from Puno Cathedral and 6 minutes' walk from Pine Park.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Breakfast was excellent, quiet place close to everything
Silvia, 3-night trip
Verified

8/10 Very good

Nice hotel, staff were nice and accommodating
Merly, 1-night trip
Verified

10/10 Exceptional

Great place
MARTIN, 2-night trip
Verified

10/10 Exceptional

It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Corey, 4-night trip
Verified

4/10 Fair

This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
nisha, 2-night trip
Verified

10/10 Exceptional

Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Ilan, 1-night trip
Verified

8/10 Very good

Seem ok but no air conditioner and the water was shut down in the morning.
Myungjong, 1-night trip
Verified

10/10 Exceptional

shi-yu, 2-night trip
Verified

10/10 Exceptional

Ok
freddy, 2-night trip
Verified

8/10 Very good

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Deborah, 1-night trip
Verified

2/10 Poor

Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Yu, 2-night trip
Verified

10/10 Exceptional

Tout est parfait
Marie-Ginette, 1-night trip
Verified

8/10 Very good

Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Susanne, 1-night trip
Verified

8/10 Very good

Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Francesco, 2-night trip
Verified

10/10 Exceptional

O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Fernanda, 1-night trip
Verified

8/10 Very good

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Irene, 2-night trip
Verified

10/10 Exceptional

Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Roxanna, 2-night trip
Verified

10/10 Exceptional

Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Jazmin, 2-night trip
Verified

6/10 Good

Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
2-night trip
Verified

10/10 Exceptional

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
María Luisa, 3-night trip
Verified

10/10 Exceptional

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Sergio, 1-night trip
Verified

10/10 Exceptional

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
LYDIA, 2-night trip
Verified

10/10 Exceptional

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Bonnie, 1-night trip
Verified

6/10 Good

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3-night trip
Verified

8/10 Very good

worth it

good hotel, but compact rooms. very close to main area.
Ramesh, 2-night trip