Tucked away near the Dolomites, Hotel Emmy - five elements offers a haven for families and thrill-seekers alike. Enjoy shopping on site, unwind with a massage at Fellis SPA, or take in breathtaking views from the adjacent golf course. With an indoor and outdoor pool, sun loungers await you.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Free ski shuttle
Ski storage
Sauna
Steam room
Children's pool
Hot tub
Room service
Coffee shop/cafe
For families (6)
Children's pool
Playground on site
Refrigerator
Television
Garden
Terrace
The current price is CNY2,371
CNY2,371
CNY2,664 total
includes taxes & fees
May 29 - May 30
Why we love this property
Golf paradise getaway
This hotel boasts an 18-hole adjacent golf course with access to carts and lessons nearby. After a round, unwind at the full-service spa or bar.
Mountain retreat paradise
Tucked away in rural mountains, this hotel offers exhilarating outdoor adventures. Mountain bikers and hikers can explore scenic trails from the terrace.
Spa and sauna paradise
The full-service spa offers hot stone and sports massages in serene treatment rooms. A sauna, hot tub, and steam room complete this mountain retreat.
Church of Santa Maria Assunta - 8 min walk - 0.7 km
Church of Saint Peter - 13 min walk - 1.1 km
Schlern-Rosengarten Nature Park - 14 min walk - 1.2 km
Völser Pond - 5 min drive - 2.5 km
Laghetto Gflierer - 8 min drive - 1.8 km
Getting around
Bolzano Airport (BZO) - 39 min drive
Renon Campodazzo-Atzwang Station - 14 min drive
Kaiserau Station - 21 min drive
Ponte d'Adige/Sigmundskron Station - 24 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Free ski shuttle
Restaurants
Rittnerstube - 29 min drive
Gasthof Amtmann - 31 min drive
Alpin Roof Flora - 7 min walk
Café am Bahnhof - 29 min drive
Schartner Alm - 30 min drive
About this property
Hotel Emmy - five elements
Placing you just steps from Dolomites, Hotel Emmy - five elements features a free ski shuttle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski storage.
At a glance
DONE
Hotel size
51 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up available 24 hours*
DONE
Offsite
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Playground
Trampoline
Children's menu
Children's games
Toys
Changing table
Bed rails
What to do
Golf privileges
Mountain biking
Shopping
Foosball
Table tennis
Bicycle tour information
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Ice skating nearby
Winery tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Electric bike charging stations
Bike cleaning
Golf cart on site
Pool loungers
Pool umbrellas
Ski storage
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Piano
Adjacent to a golf course
An outdoor pool
An indoor pool
Arcade/game room
Bicycle parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Lockers available
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle
Accessible train station shuttle
Handrails in stairways
Stairway handrail height (inches): 39
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Hardwood flooring in room
Ski
Free ski shuttle
May offer priority ski access
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowshoeing nearby
Room amenities
Be entertained
50-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Bathrobes
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony or patio
Heated floors
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
SPA has 1 treatment room. Services include hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one-way, maximum occupancy 8)
Train station pick-up service is offered for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021031A1T7PHYSUI
National rating
This property has received its official star rating from the local rating authority.
Also known as
Emmy Dolomites Family
Emmy Dolomites Family Fie allo Sciliar
Hotel Emmy Dolomites Family Resort
Hotel Emmy Dolomites Family Resort Fie allo Sciliar
Hotel Emmy five elements Fie allo Sciliar
Hotel Emmy five elements
Emmy five elements Fie allo Sciliar
Emmy five elements
Hotel Emmy five elements SPA
Hotel Emmy five elements SPA
Hotel Emmy Five Elements Hotel
Hotel Emmy - five elements Hotel
Hotel Emmy - five elements Fie allo Sciliar
Hotel Emmy - five elements Hotel Fie allo Sciliar
Frequently asked questions
Is there a pool at Hotel Emmy - five elements?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Emmy - five elements?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Emmy - five elements?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Emmy - five elements?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle one-way.
What are the check-in and check-out times at Hotel Emmy - five elements?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Emmy - five elements and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Emmy - five elements also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Emmy - five elements?
Yes, there's an onsite restaurant that offers Regional cuisine.
Does Hotel Emmy - five elements have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Emmy - five elements like?
Hotel Emmy - five elements is located a short 14-minute walk from Schlern-Rosengarten Nature Park.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.6
Location
9.2
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 30, 2025
I would say it was the best meat of the world
Stefanie
Stefanie, 4-night trip
Verified
8/10 Very good
Jan 5, 2026
Camera e servizi
Teresa
Teresa, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Tutto perfetto
valeriano
valeriano, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Wir waren mit der Unterkunft und dem Essen sehr zufrieden.
Uwe
Uwe, 7-night trip
Verified
8/10 Very good
Jul 29, 2025
Fint hotell men inte i klass med vad det kostar.
Didem
Didem, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Der Blick aus dem Zimmer ist traumhaft. Der Wellnessbereich ist toll. Leider entspricht das Abendessen nicht der köstlichen Küche Südtirols. Die Speisen sind lieblos angerichtet, geschmacklich unausgewogen abgeschmeckt, lauwarm und seltsam kombiniert.
Sandra
Sandra, 6-night trip
Verified
10/10 Exceptional
Sep 20, 2024
PERFEKT*****
Jürgen
Jürgen, 5-night trip
Verified
10/10 Exceptional
Jun 4, 2023
Ein sehr schönes Hotel, tolles Essen, sehr freundlicher Service.
Martina
Martina, 7-night trip
Verified
6/10 Good
Mar 21, 2022
SECONDA VOLTA IN QUESTO SPLENDIDO HOTEL VERAMENTE BELLISSIMO. MOLTO DELUSO DALL'ASSISTENZA RICEVUTA PER UN PROBLEMA CON L'ELETTRICITA' IN CAMERA. L'ADDETTO ALLA RECEPTION ERA PIU' PREOCCUPATO DEL PROBLEMA PER L'HOTEL CHE A RISOLVERE IL PROBLEMA A NOI CHE DOVEVAMO PASSARE LA SERATA IN CAMERA SENZA RIUSCIRE A VEDERE LA TV E SENZA LUCE, PER FARE IN MODO CHE LA LUCE NON SI ACCENDESSE DA SOLA NEL PIENO DELLA NOTTE. HO CHIESTO LA MATTINA DOPO PERCHE' NON CI AVESSE FATTO CAMBIARE STANZA, VISTO CHE ERA PERFETTAMENTE A CONOSCENZA DEL PROBLEMA GIA' CAPITATO DI RECENTE AD ALTRI CLIENTI. LA RISPOSTA E' STATA CHE ALLE 22 LA RECEPTION CHIUDE E QUINDI ERA IMPOSSIBILE FARLO. ALLIBITO ME NE SONO ANDATO PERCHE' RITENGO CHE IN UN HOTEL DEL GENERE NON SI POSSA RICEVERE UN TRATTAMENTO DI QUESTO TIPO. A PARTE QUESTO LA TV IN STANZA ERA PIENA DI POLVERE E NON ABBIAMO MANGIATO BENE COME LA VOLTA PRECEDENTE, CIBO DEL RISTORANTE PIUTTOSTO MEDIOCRE. MOLTO BUONA E VARIA LA COLAZIONE CON MOLTI PRODOTTI DEL TERRITORIO. BELLISSIMA LA ZONA BENESSERE ANCHE SE DOVREBBE ESSERCI ALMENO UNA PERSONA PREPOSTA VISTA LA PERICOLOSITA' POTENZIALE DELLE SAUNE SEMPRE IN FUNZIONE.
paolo
paolo, 1-night trip
Verified
8/10 Very good
Oct 13, 2021
Sehr schöne Zimmer, Guter Wellnessbereich, freundliches Personal, Parkplätze in der Garage etwas eng, gutes und reichhaltiges Essen
Klaus
Klaus, 3-night trip
Verified
8/10 Very good
Oct 27, 2019
Das Zimmer war sehr groß. Der begehbare Kleiderschrank bietet genügend Platz für einen längeren Aufenthalt.
Das Personal war stets bemüht und freundlich. Der Ausblick vom Speisesaal über Völs ist sehr schön.
Einzige Mankos: die engen Garagenplätze und dass das Abendessen meist sehr lind gewürzt war.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 14, 2019
Es war ein Super Aufenthalt wir kommen gerne wieder.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Jul 12, 2019
Bellissima struttura pulita e personale bravissimo
Verified traveler
1-night trip
Verified
4/10 Fair
Jan 10, 2019
Ottima struttura.. enorme pecca il personale addetto ai massaggi assolutamente non idoneo ed incompetente....dispiace oltremodo che la cosa sia stata segnalata alla Direzione e che la stessa non si sia preoccupata neanchè di farci delle scuse..... peccato
Verified traveler
6-night trip
Verified
10/10 Exceptional
Nov 11, 2018
Sehr schönes, familiengeführtes Hotel mit Blick auf die Tiroler Berge.
Det
Det, 4-night trip
Verified
10/10 Exceptional
Sep 28, 2018
Tolles, sehr sauberes und ruhiges Hotel. Sehr gutes Essen.
Didi
Didi, 6-night trip
Verified
10/10 Exceptional
Sep 17, 2018
Einfach traumhaft!
Wunderschöne Suite mit eigenem Schrankraum, herrliche Lage, ausgezeichnetes Essen, Garagenplatz inkludiert, sehr nettes Personal, herrliche Betten- kurz- wir hatten eine wunderschöne Zeit und kommen bestimmt wieder!!!
Anna
Anna, 4-night trip
Verified
8/10 Very good
Aug 1, 2018
Personale gentile ed accogliente,stanza molto bella e curata. Peccato che il divano letto per la terza persona non avesse un buon materasso ma fosse assemblato dalla seduta in similpelle dello stesso estremamente rigida e per niente adatta alla funzione di letto.Buffet molto ricco e vario, apprezzata la possibilità di farsi la centrifuga.La cucina un po' pretenziosa.Molto buona la carne ed i piatti locali.
Raffaella
Raffaella, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2017
Exzellentes Verwöhnhotel
Wir Ware eine Woche hier um dem Stress des Alltags zu entkommen. Dass ist uns hier in Völs sehr gelungen. Dass Hotel hält dass was es verspricht , wir kommen auf jeden Fall wieder 🤗👍
HM
HM, 7-night trip
Verified
10/10 Exceptional
Sep 9, 2017
Super Essen und ein toller Ausblick
Das Hotel ist sehr gut gelegen. Von hier aus kann man innerhalb von maximal 40 Minuten fast jede größere Stadt Südtirols erreichen (Brixen, Meran, Bozen) In unmittelbarer Umgebung findet man viele Freizeitmöglichkeiten.
Das Hotel eignet sich sehr gut für Familien. Der Spielbereich ist sehr großzügig. Das Essen ist sehr gut und auch das Personal geht herzlich auf die Kleinen ein.
Der Wellnessbereich ist optimal von dem Pool und dem Kinderbecken getrennt, somit kann man in Ruhe entspannen und die Kinder können sich austoben.
Für alle ist etwas dabei.
Marc
Marc, 4-night trip
Verified
8/10 Very good
Sep 5, 2017
Sehr schönes Hotel, nettes Personal, zum Teil hat man - offenbar aus der Zeit vor dem Umbau - ein paar alte, nicht mehr passende Möbelstücke im Hotel verstreut
Susanne
Susanne, 1-night trip
Verified
8/10 Very good
Jul 30, 2017
Good family and spa hotel in lovely location
Our family had a great time here. Staff were good with the kids and there's a nice mix of kids activities and adult spa and relaxation. Food was generous and healthy and value overall fine. There were a few minor annoyances - restrictive pool hours, automatic lighting and difficult to decipher aircon in room but all in all we had an excellent visit.
James
James, 4-night trip
Verified
10/10 Exceptional
Jun 25, 2017
bell'albergo nuovo con splendida posizione dominante Fiè allo Sciliar
massimo
massimo, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2017
Toller Service. Familienhotel mit vielen Kindern, aber auch als Paar sehr angenehm.
Matthias
Matthias, 4-night trip
Verified
10/10 Exceptional
Jun 13, 2017
Exceptional
Exceptional hotel - immaculate fixtures and finish, attentive and friendly service, great food, great spa and pool, lovely views, and great local amenities.