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Mercure Kota Kinabalu City Centre

4.0 star property
Hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
1 bedroom, minibar, in-room safe, desk
Exterior
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Front of property
In the heart of Downtown Kota Kinabalu, Mercure Kota Kinabalu City Centre offers a vibrant retreat. Unwind with a drink at one of two bars or recharge with Italian cuisine at one of two on-site restaurants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Cable TV service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 112 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception
Hilton Kota Kinabalu
  • Pool
  • Airport transfer
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, 973 reviews
The price is CNY556
CNY617 total
includes taxes & fees
Nov 30 - Dec 1
Hilton Kota Kinabalu
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About the neighborhood

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Jesselton Point Ferry Terminal - 2 min walk - 0.2 km
  • Suria Sabah Shopping Mall - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 8 min walk - 0.7 km
  • Kota Kinabalu Central Market - 13 min walk - 1.1 km
  • Imago Shopping Mall - 3 min drive - 2.5 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive
  • Tanjung Aru Station - 9 min drive
  • Putatan Station - 20 min drive
  • Kawang Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Sushi Zanmai - ‬8 min walk
  • ‪Maupassant Restaurant - ‬1 min walk
  • ‪ON 22 Hyatt Centric Restaurant - ‬4 min walk
  • ‪Merah Merah Korea - ‬1 min walk

About this property

Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre puts you just a 5-minute drive from Imago Shopping Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Fitness center
  • An outdoor pool
  • An indoor pool
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Compass - Onsite rooftop bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Is there a pool at Mercure Kota Kinabalu City Centre?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Mercure Kota Kinabalu City Centre?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Kota Kinabalu City Centre?

Sorry, there's no onsite parking at Mercure Kota Kinabalu City Centre.

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Kota Kinabalu City Centre and nearby?

Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Mercure Kota Kinabalu City Centre?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around Mercure Kota Kinabalu City Centre like?

Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Jesselton Quay.

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Mercure Kota Kinabalu City Centre Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Breakfast
View
Shower
Food
Shopping malls
Bedrooms

What guests liked

  • Breakfast was well served with quality food, fresh options, and eggs cooked to order. (4 reviews)
  • The property is close to a variety of restaurants and dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The location is great—very close to Jesselton Harbor. We booked the OWD course, so it was super convenient for us—only a 3‑minute walk. There’s also a big shopping mall nearby, plus it’s easy to find the durian street, fruit market, and seafood market. The hotel price is quite cheap, and it’s clean enough. It could be a bit better, but overall, it’s all good.
Miao, 4-night trip

10/10 Exceptional

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose, 1-night trip

10/10 Exceptional

All the staff was very helpful and accommodating.
Francisco, 4-night trip

10/10 Exceptional

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
2-night trip

8/10 Very good

The family room was awesome, the view to the harbor is nice, but: 1.The Wi-fi did not work, 2.they have no hand towels!?! 3.toilet paper finished on first use 4.the internal phone was broken 5.the breakfast was simple and paid apart.
Douglas, 2-night trip

4/10 Fair

The floor of toilet, and sink area are wet every time due to water leakage.
satoshi, 4-night trip

8/10 Very good

2 Nights Sray

Everything was okay but everytime drove back i have to fight for parking spaces with the public and always have to park 200 meters and walk back to the hotel. The hotel should provide parking spaces for its guests and not to leave its guests like me having problems during my stay..
Mohamed Razak, 2-night trip

4/10 Fair

1. Requested adjoining room was totally ignored (not communicate to from agent to premises). Instead two rooms next to each other was provided with twin beds (not as selected choice earlier) 2. Shower hose was broken for both rooms upon check in. 3. Toilet bowl blocked on 1st day check in. 4. The floor was not vacuum cleanly during house keeping, still found food debris on the floor from previous guest. 5. Cloth hangers are not in good condition. 6. Room is small and no privacy for toilet and bathroom.
NOEL, 3-night trip

2/10 Poor

Don't want to give even 1 Star. Allocated room was not clean, got a new room which was pretty much the same. Windows were disgusting with 90% covered with limescale or something, wobbly taps, then the AC wasn’t working. I had to stay up till around midnight till the maintenance guy fixed it. To top it off, at breakfast, just one guy in the egg station catering to a restaurant full of people. The guy was slower than sloth bear. To summarize, WILL NEVER EVER STAY HERE again.
Manish, 1-night trip

10/10 Exceptional

The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly
Bed in standard room
Rooftop pool
Mocktail
Brendan, 4-night trip

10/10 Exceptional

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Lepina, 3-night trip

10/10 Exceptional

I truly enjoyed my stay at this charming hotel. The atmosphere was spacious and quaint, offering a peaceful retreat while still being incredibly convenient. Its location made it easy to access all parts of Kota Kinabalu, whether for sightseeing, dining, or shopping. The staff were warm and welcoming, and the overall experience was smooth and relaxing. Highly recommended for anyone looking for comfort and accessibility in one place!
Mohamed, 2-night trip

8/10 Very good

no thanks
Joseph william, 7-night trip

8/10 Very good

Comfortable and well maintained
chin chan, 3-night trip

10/10 Exceptional

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
TINA, 1-night trip

2/10 Poor

Very friendly and nice views
Naiyeak, 1-night trip

10/10 Exceptional

Old property. Need renovation.
Azaiddy, 1-night trip

10/10 Exceptional

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
1-night trip

10/10 Exceptional

Ok
Suk Mei, 5-night trip

8/10 Very good

出行方便
Ying Sin, 4-night trip

8/10 Very good

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
2-night trip

8/10 Very good

沒有
Chun Wai, 4-night trip

8/10 Very good

Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Jesse, 2-night trip

2/10 Poor

I bought the brand, we were very dissatisfied. We add the choice because we needed a 2 bedroom unit. We should have just got 2 rooms somewhere else
Marisa, 3-night trip

4/10 Fair

No hot water in the morning for shower
Chak Yan, 3-night trip