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Mercure Kota Kinabalu City Centre

4.0 star property
Hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

In the heart of Downtown Kota Kinabalu, Mercure Kota Kinabalu City Centre offers a vibrant retreat. Unwind with a drink at one of two bars or recharge with Italian cuisine at one of two on-site restaurants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Cable TV service
The current price is CNY364
CNY410 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms

  • Sea view
  • 112 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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8.4 out of 10, Very Good, 1,000 reviews
The price is CNY524
CNY583 total
includes taxes & fees
Jun 12 - Jun 13
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About the neighborhood

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Suria Sabah Shopping Mall - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 8 min walk - 0.7 km
  • Wisma Merdeka Shopping Center - 10 min walk - 0.8 km
  • KK Plaza - 11 min walk - 1.0 km
  • Kota Kinabalu Central Market - 13 min walk - 1.1 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 19 min drive
  • Tanjung Aru Station - 10 min drive
  • Putatan Station - 20 min drive
  • Kawang Station - 30 min drive

Restaurants

  • ‪Sushi Zanmai - ‬8 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪ON 22 Hyatt Centric Restaurant - ‬4 min walk
  • ‪Enso Teppanyaki - ‬10 min walk
  • ‪Shoney's Dining & Bar - ‬2 min walk

About this property

Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre puts you just a 5-minute drive from Imago Shopping Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Compass - Onsite rooftop bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel

Mercure Opening September 2016 Hotel

Mercure Kota Kinabalu City Centre Opening September 2016

Mercure Opening September 2016

Mercure Kota Kinabalu City Centre Opening November 2016 Hotel

Mercure Opening November 2016 Hotel

Mercure Kota Kinabalu City Centre Opening November 2016

Mercure Opening November 2016

Mercure Kota Kinabalu City Centre Opening April 2017 Hotel

Mercure Opening April 2017 Hotel

Mercure Kota Kinabalu City Centre Opening April 2017

Mercure Opening April 2017

Mercure Kota Kinabalu City Centre Hotel

Mercure Kota Kinabalu City Centre (Opening December 2017)

Mercure Kota Kinabalu City Centre (Opening April 2017)

Mercure Kota Kinabalu City Centre (Opening November 2016)

Mercure Kota Kinabalu City Centre (opening March 2016)

Mercure Kota Kinabalu City Centre (Opening October 2016)

Mercure Kota Kinabalu City Centre (Opening September 2016)

Mercure Kota Kinabalu City Centre (opening June 2016)

Mercure Kota Kinabalu City

Mercure Kota Kinabalu City

Mercure Kota Kinabalu City Centre Hotel

Mercure Kota Kinabalu City Centre Kota Kinabalu

Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Is there a pool at Mercure Kota Kinabalu City Centre?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Mercure Kota Kinabalu City Centre?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Kota Kinabalu City Centre?

Sorry, there's no onsite parking at Mercure Kota Kinabalu City Centre.

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Kota Kinabalu City Centre and nearby?

Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Mercure Kota Kinabalu City Centre?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around Mercure Kota Kinabalu City Centre like?

Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Wisma Merdeka Shopping Center.

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Reviews

Mercure Kota Kinabalu City Centre Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities

Popular mentions

Location
Room
Service staff
Restaurant
Food
Breakfast
Shower
View
Shopping malls
Weather

Reviews

Verified

8/10 Very good

The hotel is in an interesting area of town, close to restaurants and a well stocked supermarket.
Nicholas, 1-night trip
Verified

10/10 Exceptional

Rooms nice size, great location. Staff friendly and attentive when required.
Jason, 3-night trip
Verified

8/10 Very good

Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance.
Katherine, 5-night trip
Verified

10/10 Exceptional

Staff very friendly and helpful. Clean and great that filtered water available in room
Tony, 3-night trip
Verified

10/10 Exceptional

Staff friendly, close to the ferry and to Suria shopping centre. Short walk to main part of Gaya street
Jessica, 10-night trip
Verified

10/10 Exceptional

Courteous staff Spacious room/flat
Lutfi, 1-night trip
Verified

10/10 Exceptional

Great locations. Close to shopping and dining. The room is small. No privacy in the bathroom. Pool area is nice.
Susan, 3-night trip
Verified

10/10 Exceptional

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Lepina, 3-night trip
Verified

10/10 Exceptional

The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly
Bed in standard room
Rooftop pool
Mocktail
Brendan, 4-night trip
Verified

8/10 Very good

Comfortable and well maintained
chin chan, 3-night trip
Verified

10/10 Exceptional

All the staff was very helpful and accommodating.
Francisco, 4-night trip
Verified

10/10 Exceptional

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose, 1-night trip
Verified

10/10 Exceptional

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
TINA, 1-night trip
Verified

8/10 Very good

Staff are helpful and friendly.. would be good if can provide parking space.
Alex Fong, 2-night trip
Verified

10/10 Exceptional

Need clean window.
Mohamad, 2-night trip
Verified

10/10 Exceptional

All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Noorshafiq, 3-night trip
Verified

10/10 Exceptional

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
2-night trip
Verified

8/10 Very good

Mercury hotel Kota Kinabalu

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Yog Gin, 3-night trip
Verified

8/10 Very good

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
2-night trip
Verified

10/10 Exceptional

The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Richard, 3-night trip
Verified

10/10 Exceptional

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
1-night trip
Verified

10/10 Exceptional

Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
lau, 2-night trip
Verified

8/10 Very good

Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Jesse, 2-night trip
Verified

6/10 Good

Very old building with bad sound insulation to traffic outside even though we were on the 20th floor. Mould around shower sealant and breakfast wasn’t great at all. I just went out to eat with kids!
James, 1-night trip
Verified

10/10 Exceptional

The hotel is very close to the mall and the harbour. We booked it mainly because we needed to take a dive course, and the price was a great deal. Breakfast was okay, and it was also conveniently close to all the restaurants we wanted to visit.
Miao, 1-night trip