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The Monterey Hotel, Sure Hotel Collection by Best Western

3.0 star property
Suburban hotel with a fitness center and a steam room

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Photo gallery for The Monterey Hotel, Sure Hotel Collection by Best Western

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Breakfast and dinner served, local and international cuisine
Food and drink
Lobby
Located near St. Helier Beach, The Monterey Hotel offers a serene retreat with an outdoor pool and sun loungers. Guests can unwind at the spa tub or steam room, enjoy local cuisine at Gordinis restaurant, and stay connected with in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY1,189
CNY1,248 total
includes taxes & fees
Oct 17 - Oct 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Free cribs/infant beds, free WiFi, bed sheets

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Free cribs/infant beds, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds) | Free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed (Converts to 2 Twin Beds) | Free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Free cribs/infant beds, free WiFi, bed sheets

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
St Saviours Road, St. Saviour, JE2 7LA

What's nearby

  • St. Helier Central Market - 11 min walk - 0.9 km
  • King Street - 12 min walk - 1.1 km
  • Jersey Museum & Art Gallery - 15 min walk - 1.3 km
  • Port of Jersey - 19 min walk - 1.7 km
  • St. Helier Beach - 3 min drive - 2.4 km

Getting around

  • Jersey (JER) - 18 min drive
  • Guernsey (GCI) - 87 min drive

Restaurants

  • ‪Eastern Delight - ‬12 min walk
  • ‪Krafty J's - ‬12 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪Robin Hood Inn - ‬6 min walk
  • ‪NOMU - ‬9 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

The Monterey Hotel, Sure Hotel Collection by Best Western puts you just a 5-minute drive from Port of Jersey. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Gordinis, which serves local and international cuisine and is open for breakfast and dinner. A bar/lounge, a fitness center, and a hot tub are other highlights.

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Bicycle parking
  • Hot tub
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • 38-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Gordinis - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 9.5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between January 2 and March 1.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Monterey Hotel St. Helier
Monterey St. Helier

Frequently asked questions

Is The Monterey Hotel, Sure Hotel Collection by Best Western currently open?

The property is closed between January 2 and March 1.

Is there a pool at The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at The Monterey Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at The Monterey Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at The Monterey Hotel, Sure Hotel Collection by Best Western and nearby?

The Monterey Hotel, Sure Hotel Collection by Best Western has an indoor pool and a steam room, as well as a hot tub.

Are there restaurants at or near The Monterey Hotel, Sure Hotel Collection by Best Western?

Yes, Gordinis offers local and international cuisine.

What's the area around The Monterey Hotel, Sure Hotel Collection by Best Western like?

The Monterey Hotel, Sure Hotel Collection by Best Western is a short 13-minute walk from St. Helier Central Market and 14 minutes' walk from King Street.

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Reviews

The Monterey Hotel, Sure Hotel Collection by Best Western Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

9.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was hot, varied, and delicious with a wide choice. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast

Reviews

10/10 Exceptional

Brilliant.

Great hotel, amazing staff, lovely pool, all based in the heavenly island of Jersey...it doesn't get any better!
Calum, 4-night trip

10/10 Exceptional

Staff were exceptionally friendly, hotel was comfortable and quiet.
Ben M, 1-night trip

10/10 Exceptional

Would definitely stay again

My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.
Debra, 2-night trip

8/10 Very good

the staff are friendly
Esther, 3-night trip

6/10 Good

Great staff - not so comfy

The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work.
Gerald, 5-night trip

10/10 Exceptional

The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Michael James, 7-night trip

8/10 Very good

Good for a 3 star

Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room. Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again.
Peter, 7-night trip

8/10 Very good

Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot. Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing.
Dawn, 7-night trip

8/10 Very good

Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
Nigel, 7-night trip

8/10 Very good

Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend.
Barbara, 3-night trip

10/10 Exceptional

Merveilleux

Hôtel magnifique, de très beau standing. Les chambres sont très belles et très confortables, bénéficient de tous les équipements utiles. La salle des repas est vaste et les repas très soignés. Le personnel est disponible, à l'écoute des besoins, et on a l'impression d'être dans un hotel de luxe. Je recommande vivement les repas , car la variété des plats et la présentation sur les assiettes sont exemplaires. Ma femme et moi reviendrons sans hésiter dans cet hôtel lors de notre prochain séjour. Bravo à toute l'équipe.
Jean-Pierre, 3-night trip

8/10 Very good

Adrian, 2-night trip

10/10 Exceptional

Anthony, 4-night trip

8/10 Very good

Short stay in Jersey

JEREMY, 4-night trip

10/10 Exceptional

Per, 4-night trip

8/10 Very good

Per, 3-night trip

8/10 Very good

Emmanuel, 1-night trip

10/10 Exceptional

Lovely hotel . Staff helpful and friendly.
HELEN, 4-night trip

10/10 Exceptional

Ian, 5-night trip

6/10 Good

Simon, 3-night trip

4/10 Fair

andrew, 2-night trip

6/10 Good

Soumya Kumble, 3-night trip

10/10 Exceptional

Catherine, 1-night trip

10/10 Exceptional

Excellent !

Accueil très courtois, bel établissement. Ambiance feutrée, so British. Excellent petit déjeuner. Dîner copieux et à l’excellent rapport qualité-prix, service chaleureux et aux petits soins. Piscine intérieure très agréable. Seul bémol : le manque d’insonorisation de notre chambre. Nous retenons l’adresse pour un prochain séjour à Jersey !
Nathalie, 2-night trip

10/10 Exceptional

Paul, 1-night trip