In the heart of Otaru's shopping district, Hotel Sonia Otaru offers a tranquil retreat with an indoor public bath and hot springs. Guests can unwind at the on-site coffee shop or indulge in breakfast and dinner at 寿司バル イルオナイ(IL ONAI), while staying connected with in-room WiFi.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Onsen
Parking available
Free WiFi
Restaurant
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant
Hot springs
Breakfast available
Self parking
Room service
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Vending machine
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Television
Daily housekeeping
Laundry facilities
The current price is CNY516
CNY516
CNY580 total
Jun 1 - Jun 2
Why we love this property
Dining perfection
Culinary adventures await at this hotel's restaurant and inviting cafe. The day begins right with a delicious buffet breakfast.
Relaxing room retreats
In-room massages soothe tired muscles after a day of exploration. Each guestroom boasts curated, individual decor for a unique stay experience.
Otaru City General Museum Ungakan - 2 min walk - 0.2 km
Sakaimachi Street - 5 min walk - 0.4 km
Otaru Music Box Museum - 15 min walk - 1.3 km
Rinyu Morning Market - 15 min walk - 1.3 km
Getting around
Sapporo Okadama Airport (OKD) - 49 min drive
New Chitose Intl. Airport (CTS) - 87 min drive
Teine Station - 21 min drive
Niki Station - 22 min drive
Inazumi-koen Station - 23 min drive
Otaru Station - 9 min walk
Minami-Otaru Station - 23 min walk
Restaurants
ルタオ - 2 min walk
小樽ビール 小樽倉庫No.1 - 4 min walk
おたる政寿司 ぜん庵 - 5 min walk
北海あぶりやき 運河倉庫 - 5 min walk
ポプラファーム 小樽店 - 5 min walk
About this property
Hotel Sonia Otaru
Hotel Sonia Otaru offers a fantastic location, putting you just a 5-minute walk from Otaru Canal. Guests looking for a bite to eat can check out 寿司バル イルオナイ(IL ONAI), which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Otaru Station is just 9 minutes by foot.
At a glance
DONE
Hotel size
149 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1200 per night)
Onsite extended parking (JPY 1200 per day)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
3 buildings/towers
Built in 1992
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
26-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping (surcharge)
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Dining
寿司バル イルオナイ(IL ONAI) - This sushi bar serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1400 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for JPY 4500.0 per night
Parking
Self parking costs JPY 1200 per night
Extended parking costs JPY 1200 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos are not able to use the onsite public bathing facilities.
Also known as
Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru
Frequently asked questions
Does Hotel Sonia Otaru offer free cancellation for a full refund?
Yes, Hotel Sonia Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sonia Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sonia Otaru?
Yes. Self parking costs JPY 1200 per night. Extended parking costs JPY 1200 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Sonia Otaru?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
What is there to do at Hotel Sonia Otaru and nearby?
Onsite recreation at Hotel Sonia Otaru includes hot springs.
Are there restaurants at or near Hotel Sonia Otaru?
Yes, there's an onsite restaurant, 寿司バル イルオナイ(IL ONAI).
What's the area around Hotel Sonia Otaru like?
Hotel Sonia Otaru is a short 9-minute walk from Otaru Station and 3 minutes' walk from Otaru Canal. Travelers love the hotel's prime location.
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Reviews
Hotel Sonia Otaru Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a nice selection and tasty options available. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Canal
Onsen
View
Furniture
Attraction
Reviews
Verified
10/10 Exceptional
Jan 29, 2026
Beautiful hotel, nice area, friendly staff, and spacious rooms.
Alyssa
Alyssa, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
Levi
Levi, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Good location, comfortable.
Kwan Leung
Kwan Leung, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Chezlani
Chezlani, 4-night trip
Verified
10/10 Exceptional
Jan 24, 2026
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Christian
Christian, 3-night trip
Verified
8/10 Very good
Feb 7, 2026
Friendly staff, best location but poor maintenance
HEE
HEE, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Xiao
Xiao, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2024
Good view, friendly staff, close to anywhere.
Wendy Lai Ling
Wendy Lai Ling, 2-night trip
Verified
8/10 Very good
Jan 30, 2025
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2025
Relaxing atmosphere and helpful staff.
Kirk
Kirk, 3-night trip
Verified
10/10 Exceptional
May 4, 2025
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Adrian
Adrian, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Great view of the canal. Conveniently located with access to many food options within walking distance.
Kwong Meng
Kwong Meng, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Good find in Otaru
It was a lovely stay for my family. I will definitely recommend this hotel.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 17, 2025
Good location
Good location in front of canal. And walking distance to the shopping street.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 28, 2024
Great location in Otaru, walking distance to the center of things in this quint little town
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Good location, great service. Recommend.
Ichaya
Ichaya, 1-night trip
Verified
8/10 Very good
Apr 29, 2025
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Choy
Choy, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Herman Kin Hei
Herman Kin Hei, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
All good. Food was great in hotel restaurant
Yuichi
Yuichi, 1-night trip
Verified
8/10 Very good
Mar 23, 2025
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
YASUYUKI
YASUYUKI, 1-night trip
Verified
6/10 Good
Jul 27, 2025
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
philip
philip, 2-night trip
Verified
6/10 Good
Mar 17, 2025
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Gail
Gail, 1-night trip
Verified
4/10 Fair
May 31, 2025
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
THERESA
THERESA, 1-night trip
Verified
6/10 Good
Jan 23, 2025
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Devin
Devin, 3-night trip
Verified
8/10 Very good
Sep 27, 2024
Spacious Room
Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.