At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free breakfast
Airport transfer
Pet friendly
Main amenities (12)
Daily housekeeping
On the beach
10 restaurants and 12 bars/lounges
3 swim-up bars
Full-service spa
15 outdoor pools
Free airport shuttle
Fitness center
Steam room
Free use of bicycles
Free beach cabanas
Free beach club on site
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Private hot tub
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is CNY5,942
CNY5,942
CNY7,212 total
includes taxes & fees
Jun 21 - Jun 22
Why we love this property
Beachside escape
Snorkeling and paddleboarding await at this all-inclusive hotel. White sand, free cabanas, and an ocean-view restaurant complete this perfect beach escape.
Work and beach bliss
Business travelers enjoy a 24-hour business center and conference space. The beachfront property's spa offers massages, facials, and body treatments.
Diverse dining options
Feast at 10 restaurants, sip at 12 bars, or relax at 2 cafes. Ocean-view dining elevates the culinary experience. A free buffet breakfast starts each day.
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Cenote Santa Cruz - 2 min walk - 0.2 km
Xenses Park - 18 min walk - 1.5 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 3 min drive - 1.8 km
Río Secreto - 4 min drive - 2.8 km
Getting around
Cancun Intl. Airport (CUN) - 55 min drive
Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 2 min walk
El Xentral - 2 min drive
The Buffete - 8 min walk
Arriba Baja - 5 min drive
Mercado de la Merced - 3 min drive
About this property
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xplor Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff and overall property condition.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Offsite tours
Lessons/classes/games
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Other inclusions
Transportation to offsite activities
At a glance
DONE
Hotel size
900 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 9 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
10 restaurants
12 bars/lounges
3 swim-up bars
2 coffee shops
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
On the beach
Free beach club
Fitness classes
Yoga classes
Ecotours
Hiking/biking trails
Kayaking
Snorkeling
Paddleboard on site
Shopping
Access to nearby outdoor pool
Hiking/biking trails nearby
Ziplining nearby
Working away
24-hour business center
Conference center (26372 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Free beach cabanas
Free bicycle rentals
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
15 outdoor pools
Art gallery on site
Designer stores on site
Shopping mall on site
Full-service spa
Massage/treatment rooms
Steam room
Waterslide
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
Smart television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
Private indoor hot tub
Balcony
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Mercado San Juan - Onsite buffet restaurant.
Arenal - This restaurant overlooks the ocean. Open daily.
Chino Poblano - Onsite fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido - Onsite restaurant. Reservations are required. Open daily.
Encanta - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only
Frequently asked questions
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?
Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 15 outdoor pools.
Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?
Have fun with onsite activities like kayaking, snorkeling, and cycling. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars, a waterslide, and a steam room, as well as private indoor hot tubs and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 10 onsite restaurants, featuring ocean views.
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.4
Amenities
9.2
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The all-inclusive experience offered a wide range of options, delicious food, and exceptional service. (46 reviews)
The property features excellent pools, including rooftop pools, swim-up bars, and a variety of pool options. (27 reviews)
The beach area is clean, beautiful, and perfect for swimming and snorkeling. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Parks
Booking
View
Recreation
Drinks
Amenities
Reviews
Verified
10/10 Exceptional
Apr 15, 2026
Great food and great services
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2026
Everything was very clean - endless activities to take part in.
The staff went well above and beyond to ensure our stay was amazing.
Benjamin
Benjamin, 7-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Clean rooms, excellent service and food choices.
Victoria
Victoria, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Clean rooms and staff was very friendly
Matthew Byong
Matthew Byong, 7-night trip
Verified
8/10 Very good
Feb 7, 2026
We enjoyed our stay at Xcaret Mexico. The grounds were beautiful and the various park adventures were great.
Blake W.
Blake W., 7-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Room was great and clean. The resort itself was beautiful and we enjoyed exploring the grounds. Staff was very friendly and accommodating. We really enjoyed Eliel at Cayuga.
Piper
Piper, 5-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Very clean, staff very c
Juan
Juan, 5-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Rooms were spotless. The staff were all amazing. The food was *chef's kiss*. I will be most definitely returning for a longer stay.
Emmanuel
Emmanuel, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Dec 23, 2025
This place is a must visit! Clean rooms, great staff, amazing amenities, and accessible beach. I can wait to return and definitely recommend it to others.
laura
laura, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Staff were very attentive and polite! Room service was excellent and the parks we visited were all amazing. Overall a 10/10 experience!
Maria Luisa
Maria Luisa, 5-night trip
Verified
10/10 Exceptional
Nov 18, 2025
The room was clean, the staff was amazing.
Rigoberto
Rigoberto, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Friendly staff
Beautiful place
Beach area nice clean,snorkeling
Reservation needed for all the restaurants before arrival
Edna Johanna
Edna Johanna, 5-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Amazing property, we stayed at the arte hotel for adults everything was great, food, pools, can't wait to come back!
Laura
Laura, 4-night trip
Verified
10/10 Exceptional
Jan 2, 2026
The room was clean and full.of amenities
Lina
Lina, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Hospitality was amazing very clean resort and delicious food
Irving
Irving, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays
Boe
Boe, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2025
After staying here, you won’t want to stay anywhere else. Best vacation ever!!! Service, food, entertainment, all inclusive fun.. simply the best.
Karen
Karen, 5-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Best resort we’ve ever been to! Food was amazing but make sure you contact concierge waayyy ahead of your stay to make reservations.
Thanh Lam
Thanh Lam, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
The best all fun inclusive of the world
Sebastian
Sebastian, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2025
It includes passes to all parks which keep us busy and fun
Cuimin
Cuimin, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Excellent hotel and customer service. Great food variety and amenities. Walking distance to the beach. Amazing nightlife environment. Transportation to/and from hotel on time and secured. Definitely I will return. 100% recommended.
JORGE
JORGE, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean room, staff and amenities. This place is a hiden gem. Beautiful ocean views. Extremely nice staff. They are always available to help you with all your requests.
Norma
Norma, 6-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Very clean and friendly staff
Hyung Sun
Hyung Sun, 4-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Top top This has been the best all-inclusive hotel I’ve ever stayed at. The service is phenomenal, the food is excellent, and the access to the parks and attractions is very well organized.