Aparthotel

Crystal Bay on the Broadwater

Property class: 3.5
Gold Coast aparthotel with outdoor pool

Choose dates to view prices

Close to Surfers Paradise Beach, Crystal Bay on the Broadwater offers a serene escape with a garden and sauna. Unwind in the spa tub or recharge at the gym, then connect with free WiFi and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • 52 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Car rentals on site

Feel at home (6)

  • Rollaway/extra beds
  • Kitchen
  • Television
  • Garden
  • Washer/dryer
  • Coffee/tea maker
The current price is CNY1,351
CNY1,486 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 13 of 13 rooms

Traditional Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Apartment, 2 Bedrooms

  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms

  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

Family Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Apartment, 2 Bedrooms

  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

1 Bedroom Deluxe Apartment

  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Chirn Park - 12 min walk - 1.1 km
  • Broadwater Parklands - 15 min walk - 1.3 km
  • Gold Coast Aquatic Centre - 17 min walk - 1.5 km
  • Australia Fair Shopping Centre - 3 min drive - 2.3 km
  • Marina Mirage Shopping Centre - 9 min drive - 5.7 km

Getting around

  • Coolangatta Airport (OOL) - 43 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast City Coomera Station - 17 min drive
  • Pimpana Ormeau Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Broadwater Cafe - ‬14 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Vinnie's Italian Restaurant - ‬7 min walk
  • ‪Masala Flames - ‬9 min walk
  • ‪Daiki - ‬9 min walk

About this property

Crystal Bay on the Broadwater

At Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Cavill Avenue and Surfers Paradise Beach. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a sauna are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Property size

    • 52 apartments
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Check-in hours are 8:30 AM - 12:30 PM on Sunday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Free newspapers (lobby)
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per night

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater offer free cancellation for a full refund?

Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Bay on the Broadwater?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Bay on the Broadwater?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystal Bay on the Broadwater?

Yes, there's free self parking. Onsite parking includes off-street options.

Is airport shuttle service offered by Crystal Bay on the Broadwater?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Crystal Bay on the Broadwater and nearby?

Crystal Bay on the Broadwater has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Does Crystal Bay on the Broadwater have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Crystal Bay on the Broadwater have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Crystal Bay on the Broadwater like?

Crystal Bay on the Broadwater is a short 16-minute walk from Broadwater Parklands and 18 minutes' walk from Gold Coast Aquatic Centre. Travelers give top marks for the aparthotel's prime location.

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Reviews

Crystal Bay on the Broadwater Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and spa were very clean and great for relaxing. (9 reviews)
  • The spa, pool, sauna, and steam room were great for relaxing. (6 reviews)
  • The property offers a quiet area with a nice view along the beach. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
View
Location
Apartment
Dishwasher
Family friendly
Bathroom
Parking
Value
Spa

Reviews

Verified

10/10 Exceptional

Great location, and excellent room. Very comfortable.
Kent, 1-night trip
Verified

10/10 Exceptional

Awesome place
Katie, 3-night trip
Verified

10/10 Exceptional

Was a great stay. Room was amazing, amenities great and staff very friendly.
Shirley, 2-night trip
Verified

10/10 Exceptional

Loved everything about this place and location.
REBEL, 3-night trip
Verified

10/10 Exceptional

The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
LEAH, 1-night trip
Verified

10/10 Exceptional

Excellent view. Great aircon and friendly staff. 👍👍
Robert, 1-night trip
Verified

8/10 Very good

better if they provide air conditioning control in all guest rooms.
lakhvinder, 4-night trip
Verified

10/10 Exceptional

Great location. Beautiful view! Very clean. Loved it
Amanda, 1-night trip
Verified

8/10 Very good

Everything was good. Nice clean facilities. Great pool and spa area
Wade, 3-night trip
Verified

8/10 Very good

The location is excellent.
Faeann, 5-night trip
Verified

10/10 Exceptional

Clean apartment and a room with a view. Highly recommend!
Angela, 2-night trip
Verified

10/10 Exceptional

We loved our stay views were amazing from our room and room had everything we needed
Alister, 7-night trip
Verified

10/10 Exceptional

Great service, clean rooms very comfortable and child friendly
Harley, 3-night trip
Verified

8/10 Very good

beautiful views, relaxing living environment, equipped with most of the kitchen wares you need. Helpful staffs.
Tavia, 4-night trip
Verified

8/10 Very good

Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Tracey, 3-night trip
Verified

8/10 Very good

room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Jack, 3-night trip
Verified

10/10 Exceptional

A comfortable stay
Wen, 2-night trip
Verified

10/10 Exceptional

Great place to stay.
Sur, 3-night trip
Verified

10/10 Exceptional

Wonderful place to stay
Wendy, 9-night trip
Verified

8/10 Very good

Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Andrew, 4-night trip
Verified

8/10 Very good

Air conditioning very effective. Free safe underground car parking a bonus.
Carmen, 1-night trip
Verified

6/10 Good

The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Michelle, 3-night trip
Verified

10/10 Exceptional

Excellent layout
Marcus, 4-night trip
Verified

10/10 Exceptional

Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Lynette, 6-night trip
Verified

10/10 Exceptional

every thing was very good
jennifer, 2-night trip