In the heart of Vientiane, Crowne Plaza Vientiane, an IHG Hotel offers a luxurious escape. With two on-site restaurants serving Spanish cuisine and international dishes, you can indulge in a culinary journey. Relax at the poolside bar or unwind with reflexology treatments at Senses spa.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness center
Sauna
Steam room
Pool bar
24-hour room service
Massage/treatment rooms
24-hour business center
Feel at home (6)
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is CNY483
CNY483
CNY584 total
includes taxes & fees
May 20 - May 21
Why we love this property
Work and play perfection
Strategically positioned in the city center, this hotel boasts 11 meeting rooms and a 24-hour business center. After work, enjoy spa services and happy hour.
Culinary adventures
This hotel offers 2 restaurants including garden-view dining. A bar adds evening flair, and full breakfast starts each day off right.
Pool perfection
The outdoor pool area at this luxury hotel features free cabanas, loungers, and umbrellas. A poolside bar ensures refreshing drinks are always at hand.
Crowne Plaza Vientiane by IHG is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis, and Mosaic, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
198 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Working away
24-hour business center
11 meeting rooms
Conference center (8439 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.
3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.
The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 23 for adults and USD 23 for children
Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
Children & extra beds
Rollaway beds are available for USD 50.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane
Frequently asked questions
Does Crowne Plaza Vientiane by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Vientiane by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Vientiane by IHG?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Vientiane by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Vientiane by IHG?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Crowne Plaza Vientiane by IHG?
Yes, an airport shuttle is available. The charge is USD 20 per room one-way.
What are the check-in and check-out times at Crowne Plaza Vientiane by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Vientiane by IHG?
No, this hotel doesn't have a casino, but ST Vegas Entertainment International Club (22-min drive) is nearby.
What is there to do at Crowne Plaza Vientiane by IHG and nearby?
Crowne Plaza Vientiane by IHG has a spa, an outdoor pool, and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Vientiane by IHG?
Yes, there are 2 onsite restaurants, featuring Spanish cuisine and garden views.
What's the area around Crowne Plaza Vientiane by IHG like?
Crowne Plaza Vientiane by IHG is a short 9-minute drive from Wattay Intl. Airport (VTE) and 13 minutes' walk from Ban Anou Night Market.
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Reviews
Crowne Plaza Vientiane by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.2
Location
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, great, and amazing with a fantastic buffet. (14 reviews)
The pool area was great and a lovely place to relax. (6 reviews)
The property's gym was great and well-equipped. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Restaurant
Room
Food
Location
Gyms (public)
Spa
Pool
Breakfast
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Lovely hotel with delightful but professional staff and great pool and gym, big rooms and beds. Superb bathroom facilities
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great hotel with outstanding service!
Dorte
Dorte, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2025
Great room, fabulous breakfast and delightful staff
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
May 8, 2025
Have an amazing experience here the staff are very nice and friendly
This hotel is very clean 💗
Natthavanh
Natthavanh, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
The female staff at the front desk and the female staff at breakfast were very helpful.
??
??, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2024
Nice hotel comfortable stay
Very comfortable hotel very good restaurants
Yi
Yi, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Great Hotel
Excellent Staff and Services
Tak Fai
Tak Fai, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2023
Excellent hotel with very good facilities and service.
Noelia
Noelia, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2025
Great staff, very helpful and nice.
Jay
Jay, 1-night trip
Verified
8/10 Very good
Apr 4, 2025
Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.
Theresa
Theresa, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2025
Beautiful appointed property and staff very helpful and obliging! Would definitely recommend the Crown Plaza Vientiane!
Lorraine
Lorraine, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2023
The hotel is super clean.
Trang
Trang, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2024
The staff was lovely and took great care!
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2023
Absolutely loved our stay here, staffs were very attentive and welcoming and the hotel and it’s facilities was amazing.
Arom
Arom, 1-night trip
Verified
6/10 Good
Dec 23, 2025
Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.
Sarah
Sarah, 6-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Friendly helpful staff
David
David, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2025
Modern well maintained property.
Excellent breakfast.
Kind staff.
stephen
stephen, 2-night trip
Verified
10/10 Exceptional
Nov 24, 2024
It was super clean, staff was professional and friendly, dining options were great. Breakfast buffet was amazing! Dining service available 24 hours. Will come back and refer others!
La
La, 6-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Excellent hotel. I'd thoroughly recommend it.
Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
Michael
Michael, 4-night trip
Verified
8/10 Very good
Jul 21, 2024
Decent, standard business hotel
A nice but very standard business hotel with a nice pool. Rooms are big and comfortable.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Nov 15, 2024
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Russell
Russell, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2024
This place is a nice high end hotel. Super nice and clean. Great helpful staff. Highly recommended! We enjoyed our stay.
Jackson
Verified
10/10 Exceptional
Feb 12, 2025
Must stay here when in Vientiane.
Fantastic new and modern hotel with all facilities in order. The gym was great. The restaurants have great food (except for the desserts, which were beautiful but tasteless).
The pool area is nice - and the drinks are great.
The staff all around the hotel are friendly and very serviceminded.
Rooms are comfortable, large and clean.
Suzanne
Suzanne, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2024
Everything is fine. Guests friendly hotel.
Tran
Tran, 3-night trip
Verified
10/10 Exceptional
Jun 24, 2024
Excellent hotel has all you need to stay in Vientiane! Highly recommend staying here pool food staff rooms and amenities were perfect!Do not waste your time anywhere else this is the place to stay! Concierge Xaylou was the best for any help! Thanks Crowne Plaza Hotel!