Located in the heart of the city, Mercure Chur City West offers a vibrant atmosphere with bowling alleys, a rooftop terrace and shopping mall on site. Connect to WiFi, indulge in Regional cuisine at Towers City West Rest., or explore nearby attractions after grabbing coffee from the coffee shop/cafe. Guests rave about their stay.
Kanzeli-Brambuesch Ski Lift - 5 min drive - 2.8 km
Getting around
Zurich Airport (ZRH) - 94 min drive
Ems Domat-Ems Station - 6 min drive
Chur (ZDT-Chur Train Station) - 25 min walk
Chur Station - 26 min walk
Restaurants
Restaurant Moby Dick - 3 min drive
Burger King - 4 min walk
Konditorei Merz - 14 min walk
Sunshine Pub - 19 min walk
Subway - 13 min walk
About this property
Mercure Chur City West
Take in the views from the rooftop terrace when you stay at Mercure Chur City West. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Towers City West Rest., which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a terrace.
At a glance
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Hotel size
49 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (CHF 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Room service (limited hours)
Traveling with children
Children stay free (see details)
Bowling alley
Grocery/convenience store
Children's menu
What to do
Bowling alley
Shopping
Pool table
Free use of nearby fitness center
Hiking/biking trails nearby
Cross-country skiing nearby
Snowboarding nearby
Working away
Meeting rooms
Conference space (3444 square feet)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
24-hour health club
Shopping mall on site
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerhead
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Bathrobes
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Heated floors
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 24 for adults and CHF 10 for children
Children & extra beds
Cribs/infant beds are available for CHF 20.0 per night
Rollaway beds are available for CHF 80.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20.00 per pet, per night
Parking
Covered self parking costs CHF 15 per day with in/out privileges
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur
Frequently asked questions
Does Mercure Chur City West offer free cancellation for a full refund?
Yes, Mercure Chur City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Chur City West?
Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chur City West?
Yes. Self parking costs CHF 15 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Chur City West?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Mercure Chur City West?
No, this hotel doesn't have a casino, but Kursaal (9.3 mi) is nearby.
What is there to do at Mercure Chur City West and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking. Additional recreation onsite includes bowling. Mercure Chur City West also has a 24-hour health club.
Are there restaurants at or near Mercure Chur City West?
Yes, Towers City West Rest. offers alfresco dining and Regional cuisine.
What's the area around Mercure Chur City West like?
Mercure Chur City West is a short 19-minute walk from Chur-Brambuesch Gondola and 5 minutes' walk from Bowling Rock 'n' Bowl.
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Reviews
Mercure Chur City West Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
7.4
Location
9.2
Staff & service
9.2
Eco-friendliness
9.2
Property conditions & facilities
Popular mentions
View
Room
Service staff
Air conditioning
Reviews
10/10 Exceptional
Sep 16, 2025
Beautiful hotel with lovely mountain views
Beautiful hotel with mountains views.lovely clean rooms.
Mukesh
Mukesh, 2-night trip
10/10 Exceptional
Apr 27, 2025
Great stay and the staff were amazing
Dean
Dean, 3-night trip
10/10 Exceptional
Jun 15, 2025
Great for family
MUNISH
MUNISH, 1-night trip
10/10 Exceptional
Jul 29, 2025
Great experience
We had a very good experience. Great location, great views and good breakfast at reasonable price. Would highly reccomend.
Arani
Arani, 2-night trip
10/10 Exceptional
May 12, 2025
Excellent property, very helpful staff.
Joan
Joan, 1-night trip
10/10 Exceptional
May 28, 2025
The hotel is very clean and amenities is good.
Kent
Kent, 2-night trip
10/10 Exceptional
Jul 6, 2025
We stayed in a deluxe room on 9th floor, incredible view, clean and spacious.
David
David, 1-night trip
10/10 Exceptional
May 28, 2025
FABULOUS stay. Comfortable, clean, and convenient.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Sep 15, 2024
Great location and excellent food
Randy
Randy, 1-night trip
10/10 Exceptional
Jan 11, 2025
Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
James
James, 2-night trip
10/10 Exceptional
Apr 11, 2025
Beautiful view from glass walls. Nice spacious room with necessary facilities. Great location. Helpful reception staff.
Sara
Sara, 1-night trip
10/10 Exceptional
Aug 10, 2024
Is a nice clean hotel, the view is spectacular.
Duniesky
Duniesky, 1-night trip
10/10 Exceptional
Dec 16, 2024
Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Tim
Tim, 1-night trip
10/10 Exceptional
May 31, 2025
convenient
Catherine Marie
Catherine Marie, 1-night trip
10/10 Exceptional
May 25, 2025
Cleaning
Sherry
Sherry, 3-night trip
10/10 Exceptional
Jan 3, 2024
Great new modern hotel and easy to get around with the bus stop just in front.
Tomas
Tomas, 1-night trip
6/10 Good
May 27, 2025
Breakfast was horrible and its nor worse 50 chf.
lolita
lolita, 1-night trip
10/10 Exceptional
Sep 2, 2024
Easy to get to
Susan
Susan, 1-night trip
10/10 Exceptional
Jun 11, 2024
Very comfortable and easily accessible!
Cheryl
Cheryl, 2-night trip
8/10 Very good
Jan 6, 2025
10 minute drive from city center. Near shopping mall.
Rene
Rene, 2-night trip
10/10 Exceptional
Sep 7, 2024
Wonderful. Great time. Staff were fantastic
Greg
Greg, 1-night trip
10/10 Exceptional
Mar 3, 2023
Modern clean and excellent staff
Robbie
Robbie, 1-night trip
10/10 Exceptional
Sep 23, 2023
Nice big room with great views of the mountains!
Connie
Connie, 2-night trip
10/10 Exceptional
Dec 27, 2023
Location
Mauricio
Mauricio, 1-night trip
10/10 Exceptional
Mar 16, 2024
Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.