Embassy Suites by Hilton Knoxville West is the perfect place to unwind, with a free breakfast buffet and daily manager's reception. Relax in the sauna or spa tub, enjoy American cuisine at Flying Spoons restaurant, or take a dip in the indoor pool.
Dead Horse Lake Golf Course - 3 min drive - 3.7 km
Fort Loudoun Lake - 4 min drive - 5.2 km
Turkey Creek Shopping Center - 4 min drive - 6.1 km
West Town Mall - 5 min drive - 6.9 km
Getting around
McGhee Tyson Airport (TYS) - 18 min drive
Restaurants
Chick-fil-A - 11 min walk
Cook Out - 3 min drive
Cracker Barrel - 3 min drive
Abridged Beer Company: World Headquarters - 19 min walk
Starbucks - 3 min drive
About this property
Embassy Suites by Hilton Knoxville West
Embassy Suites by Hilton Knoxville West puts you within a 15-minute drive of University of Tennessee and Knoxville Convention Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Flying Spoons, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
142 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville
Frequently asked questions
Does Embassy Suites by Hilton Knoxville West offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Knoxville West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Knoxville West?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Embassy Suites by Hilton Knoxville West?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Knoxville West?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Embassy Suites by Hilton Knoxville West?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Embassy Suites by Hilton Knoxville West and nearby?
Embassy Suites by Hilton Knoxville West has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Embassy Suites by Hilton Knoxville West?
Yes, Flying Spoons offers American cuisine.
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Reviews
Embassy Suites by Hilton Knoxville West Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with many options, including made-to-order omelettes. (41 reviews)
The hot tub was great and a wonderful way to relax. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Restaurant
Hot Tub
Location
Bed
Family friendly
Bar
Food
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
Great location and the happy hour was an unknown perk!
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Apr 17, 2026
We have stayed here numerous times and we keep coming back. It's always excellent. The made to order omelettes at breakfast don't hurt!
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2026
breakfast was great.
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Mar 4, 2026
The room was great, very spacious & clean. The hotel staff were very professional and accommodating. The bar/lounge area was full of people and the hotel had fantastic happy hour specials.
Katrina
Katrina, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2026
The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again
James
James, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
The breakfast is a real feast and the staff is so friendly and helpful.
Terry
Terry, 6-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great pillows
Clean rooms
Complimentary Happy hour and breakfast
Close to the highway
Lobby was well decorated
Kyla
Kyla, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Rodney
Rodney, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Hunter
Hunter, 4-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Dustin
Dustin, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful.
The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Brittany
Brittany, 1-night trip
Verified
8/10 Very good
Jan 15, 2026
Room was very clean. Room heater/ac was noisy.
Cory
Cory, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Very clean
Philip
Philip, 1-night trip
Verified
4/10 Fair
Nov 3, 2025
Beautiful hotel, staff was great, but
Dylan
Dylan, 2-night trip
Verified
6/10 Good
Jan 7, 2026
I was very close to the elevator. Very noisy. Lots of traffic and dings from the elevator late into the night.
Additionally I did not feel secure, although I’ve stayed there previously.
However, the pillows are marvelously comfortable!
Rhonda
Rhonda, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
The room was super clean. Quiet environment. Omelet staruon at breakfast was excellent. Alot of choices on free breakfast buffet.
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Great property and location in West Knoxville.
Breakfast buffet is top notch.
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Our stay was AMAZING! Knoxville is a boring city, but the hotel made up for it. The staff was OUTSTANDING from check in to the bar and the breakfast staff. If we ever had to stop through again, we’d definitely stay again!
Ashanti
Ashanti, 2-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Love this place! The daily happy hour with snacks is such a nice touch, and the courtyard with the firepit is perfect for hanging out. The location is super convenient, and the breakfast bar is awesome—especially the made-to-order omelettes (honestly the best I’ve ever had). The staff are always so friendly and you can tell they work hard to make guests feel welcome. We’re in Knoxville a lot for family and business, and since finding this hotel, it’s the only one we stay at!
Sarah Elizabeth
Sarah Elizabeth, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Excellent stay. Clean room and perfect location for my family while traveling.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Great stay! Clean room, great breakfast!!
Annette
Annette, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Comic-Con
Visiting Knoxville for Fanboy Expo (Conic-Con). This location was super convenient to get to everything and the staff was great. I know exactly where to stay for my next visit.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 27, 2024
Very nice property with a friendly staff.
Veasna
Veasna, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2023
Beautiful hotel. Lovely and cozy rooms, nice breakfast, friendly staff.
Hanan
Hanan, 4-night trip
Verified
8/10 Very good
Dec 1, 2025
Clean room amenities the only thing i didnt like about this stay this time was i didnt get to check in till after 4:00 but when i went online they still had 3 of the same rooms open and when i asked about that she said that was for people to book . Then i asked to stay another night because my nursing supervisor said i didnt have to be to work till mo day shift and the lady up front said no i would have to book another room