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Hotel Casa San Agustin

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Experience historic Cartagena at Hotel Casa San Agustin. Unwind with a rooftop view, explore the garden and library or enjoy Latin American cuisine at Alma restaurant. With free in-room WiFi, sun loungers by the pool and attentive staff who provide helpful concierge services.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY4,497
CNY4,497 total
May 24 - May 25

Why we love this property

Latin-inspired dining
Experience Latin American cuisine in the garden-view restaurant with al fresco dining options. Free cooked-to-order breakfast and 2 bars enhance the experience.
Wellness sanctuary
A full-service spa offers daily treatments from facials to manicures. In-room massages add relaxation. A hot tub, steam room, and garden complete this haven.
Luxury comfort suite
Italian Frette sheets cover pillowtop mattresses while bathrobes await after in-room massages. This luxury hotel stocks minibars for free.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Junior Suite

  • Sleeps 3

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (Prestige)

  • Sleeps 7

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Premium Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (del Virrey)

  • 184 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Deluxe Room

9.4 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 170 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Premium Suite

  • Sleeps 2

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Suite (del Virrey)

  • Sleeps 5

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Deluxe Room

  • Sleeps 2

View all photos for Deluxe

Frette Italian sheets, premium bedding, pillowtop beds, free minibar

Deluxe

  • Sleeps 2

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9.6 out of 10, Exceptional, 1,018 reviews
The price is CNY2,181
CNY2,181 total
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About the neighborhood

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Palace of the Inquisition Cartagena Historical Museum - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Espiritu Santo Restaurante - ‬1 min walk

About this property

Hotel Casa San Agustin

Located just 3.3 mi (5.4 km) from the airport, Hotel Casa San Agustin offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or mani/pedis, and Latin American cuisine is served at Alma, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for COP 1057800.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin offer free cancellation for a full refund?

Yes, Hotel Casa San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa San Agustin?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa San Agustin?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa San Agustin?

Sorry, there's no onsite parking at Hotel Casa San Agustin.

Is airport shuttle service offered by Hotel Casa San Agustin?

Yes, an airport shuttle is available. The charge is COP 300000 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Casa San Agustin?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa San Agustin and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa San Agustin also has 2 bars and a steam room, as well as spa services and a garden.

Are there restaurants at or near Hotel Casa San Agustin?

Yes, Alma offers alfresco dining, Latin American cuisine, and garden views.

What's the area around Hotel Casa San Agustin like?

Hotel Casa San Agustin is in Cartagena Walled City, a short 3-minute walk from Clock Tower and 9 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Hotel Casa San Agustin Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offerings were outstanding, scrumptious, and delicious, with some even being served at a Michelin-rated restaurant. (13 reviews)
  • The property pool was heated, private, and provided a relaxing experience with lounge chairs and a small terrace. (5 reviews)
  • The spa offers exceptional services, including a Hamam body scrub and massage, which were two of the most amazing spa services ever experienced. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Location
Restaurant
Spa
Amenities
Trip
Bed
Breakfast

Reviews

Verified

10/10 Exceptional

This was a beautiful hotel with excellent service. A very luxurious stay.
Stephanie, 3-night trip
Verified

10/10 Exceptional

Great staff. Great hotel.
Jaime, 3-night trip
Verified

10/10 Exceptional

Room was lovely! And the staff was very helpful and pleasant.
Christine, 4-night trip
Verified

10/10 Exceptional

Great staff, wonderful amenities, just perfect!
James, 4-night trip
Verified

10/10 Exceptional

The hotel is elegant. The staff is incredibly bounce, accommodating and very helpful. The included breakfast is off the full menu and is quite good. It’s expensive, but we found it worth it.
Lisa, 3-night trip
Verified

10/10 Exceptional

Beautiful Old World Meets New World Hotel. Exceptional Service, the kind you don’t find anymore!!
Thalia, 3-night trip
Verified

10/10 Exceptional

Excellent location, beautiful hotel, fabulous staff.
Laura, 2-night trip
Verified

10/10 Exceptional

Very nice hotel in the center of the old town in Cartagena. Very convenient and centrally located for sightseeing. Room was large and comfortable. Everything in the room was in good working condition. Very nice pool and patio area. Staff were friendly, helpful, and professional. Full and varied breakfast was included in the price. Really a top notch experience overall.
Matthieu, 4-night trip
Verified

10/10 Exceptional

It was beautiful and the staff was friendly
Mohammed, 5-night trip
Verified

10/10 Exceptional

One of the most luxurious hotels I have visited. The staff treated me like I was a member of the family and I am truly appreciative of everyone I met.
Scott, 4-night trip
Verified

10/10 Exceptional

Great hotel, we loved every detail about our stay. The service is outstanding!
Maria Leticia Alvarado, 3-night trip
Verified

10/10 Exceptional

Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Tito, 3-night trip
Verified

10/10 Exceptional

Great property and staff!
Hristiana B, 5-night trip
Verified

10/10 Exceptional

Faultless… beautiful room, excellent restaurant and friendly helpful staff right in the centre of the old city of Cartagena. This is now our third stay.
Stephen, 3-night trip
Verified

10/10 Exceptional

Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Christina, 7-night trip
Verified

10/10 Exceptional

Exceptional property with too notch service, accommodations and food. Stayed for 3 nights and it was not enough. Quiet and safe with an attentive staff. Thank you!
Giovanni, 3-night trip
Verified

10/10 Exceptional

The hotel was lovely. The location was great and the service was impeccable
Luba, 1-night trip
Verified

10/10 Exceptional

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Brandon, 3-night trip
Verified

10/10 Exceptional

Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Tracey Lane, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Scott, 1-night trip
Verified

10/10 Exceptional

Would recommend and definitely would come back. Great service, great food and great location.
Ling, 2-night trip
Verified

10/10 Exceptional

Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Stephanie, 2-night trip
Verified

10/10 Exceptional

Exceptional accommodations, environs, professional courteous staff. Truly A property.
Michael, 3-night trip
Verified

10/10 Exceptional

Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Laurel, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel with world class service. Would definitely recommend
Michael, 7-night trip