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Novotel Bangkok Sukhumvit 20

4.5 star property
Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

Choose dates to view prices

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, sun loungers
Aerial view
3 bars/lounges, rooftop bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, minibar, in-room safe, desk
Located in the heart of Bangkok, near Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 offers a luxurious retreat with an outdoor pool and children's pool. Unwind at the rooftop terrace or enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi, helpful staff, and a roundtrip airport shuttle available for guests' convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • 24-hour fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
The current price is CNY577
CNY680 total
includes taxes & fees
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Novotel Living Bangkok Sukhumvit Legacy

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 1,002 reviews
The price is CNY535
CNY629 total
includes taxes & fees
Sep 1 - Sep 2
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About the neighborhood

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • EmQuartier - 5 min walk - 0.5 km
  • Terminal 21 Shopping Mall - 10 min walk - 0.9 km
  • Bumrungrad Hospital - 2 min drive - 2.0 km
  • Pratunam Market - 4 min drive - 4.6 km
  • Siam Paragon Mall - 5 min drive - 4.2 km

Getting around

  • Don Mueang Intl. Airport (DMK) - 31 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 30 min walk
  • Asok BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี - ‬1 min walk
  • ‪Novotel Executive Sky Lounge - ‬1 min walk
  • ‪Cheer's Bar & Grill - ‬8 min walk
  • ‪Som's bar and restaurant - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Placing you within a 15-minute walk of Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 800 meters
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's games
  • Toys

Working away

  • 14 meeting rooms
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
  • Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from August 2 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternate facilities are located offsite and include:

  • Business facilities
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1530.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?

Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Bangkok Sukhumvit 20?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Bangkok Sukhumvit 20?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Novotel Bangkok Sukhumvit 20?

Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.

What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?

Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Novotel Bangkok Sukhumvit 20?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

What's the area around Novotel Bangkok Sukhumvit 20 like?

Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.

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Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Rooftop bar
Restaurant
Walking
Transportation
Lobby

What guests liked

  • Breakfast was consistently described as excellent, delicious, good, and great with a nice spread of options. (20 reviews)
  • The pool area was excellent, quiet, and clean, with many reviewers praising its beauty and relaxing atmosphere. (8 reviews)
  • The property's massage shop offered good massages at reasonable prices. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great hotel situated in a good location.
Bilal, 6-night trip

10/10 Excellent

I enjoyed my stay , very nice hotel in great location. Very clean , great staff.
Babak, 2-night trip

10/10 Excellent

Wonderful hotel. Staff efficient and very friendly.
Michael, 2-night trip

10/10 Excellent

Very close to local restaurants and Terminal 21
Abdul, 5-night trip

10/10 Excellent

Great service, nice staff, and amazing amenities.
Tenzin, 2-night trip

10/10 Excellent

Amazing hotel
MAHER, 4-night trip

8/10 Good

The location of the hotel is perfect. It is quiet and nice. However, I wish the staff were more friendly.
CHUL, 5-night trip

10/10 Excellent

Staff were exceptional, Room was Large and clean, very comfortable bed.
Mansoor, 4-night trip

10/10 Excellent

Great stay,hope to come back .
MAHMOUD ALI ATIFE, 2-night trip

10/10 Excellent

Excellent hotel, great amenities and awesome location. The staff is friendly and always helpful. When we travel to Bangkok we always stay at this property.
Marta, 2-night trip

10/10 Excellent

Excellent hotel
Thomas, 3-night trip

10/10 Excellent

Exceptional hotel. Great staff, the best amenities and awesome location. When I travel to Bangkok I always return to the Novotel.
Marta, 2-night trip

10/10 Excellent

The property was in a great location. Convenient and walkable to all attractions
Kevin, 5-night trip

6/10 Okay

The food options is not good , no workout place
WeLa, 12-night trip

8/10 Good

Lovely Hotel in great area. Breakfast for our 3 night stay was just perfect.
Warren, 3-night trip

10/10 Excellent

Great place to stay in Bangkok.

Spacious, clean and great service.
vivian, 3-night trip

10/10 Excellent

Nice property, but it seened to be located in a very narrow alleyway, not particularly safe for pedestrians.
Durand, 3-night trip

10/10 Excellent

Great location in sukhumvit, super attentive staff, clean rooms, & great service/amenities
Alex, 1-night trip

10/10 Excellent

Loved this place
Michael, 9-night trip

10/10 Excellent

Good place
Mayra, 5-night trip

10/10 Excellent

Lovely rooms easy to walk everywhere
Nicole, 3-night trip

8/10 Good

Very good location. The staff was helpful and friendly. I enjoyed my stay.
Danny, 3-night trip

10/10 Excellent

Very comfortable and clean hotel. easy access to train station and availability of taxis, local ubers, etc. Very friendly and accommodating staff. room cleaned on daily basis. great location.
Ravindra, 6-night trip

10/10 Excellent

Good
Kumar Naveen, 3-night trip

10/10 Excellent

Staff are very friendly and helpful, in particular a gentleman named Snack was always happy to assist with arrangment of transport and recommendations.
Jaryl, 5-night trip