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Novotel Bangkok Sukhumvit 20

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Located in the heart of Bangkok, near Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 offers a luxurious retreat with an outdoor pool and children's pool. Unwind at the rooftop terrace or enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi, helpful staff, and a roundtrip airport shuttle available for guests' convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • 24-hour fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
The current price is CNY478
CNY562 total
includes taxes & fees
Jun 29 - Jun 30

Why we love this property

Foodie paradise
Sample international cuisine at two restaurants and three bars. Guests can fuel up with buffet breakfasts featuring vegetarian, vegan, and local options.
Sumptuous sleep setup
Each guestroom comes with bathrobes and blackout drapes for deluxe comfort. A minibar and 24-hour room service elevate the luxury hotel experience.
Sleek art deco luxury
This city center hotel fuses art deco architecture with modern luxury. Guests dine poolside or soak in urban views from the rooftop terrace.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds (High Floor)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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The price is CNY448
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includes taxes & fees
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About the neighborhood

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • EmSphere Shopping Center - 2 min walk - 0.2 km
  • EmQuartier - 9 min walk - 0.8 km
  • Emporium - 9 min walk - 0.8 km
  • Soi Cowboy - 9 min walk - 0.8 km
  • Terminal 21 Shopping Mall - 12 min walk - 1.1 km

Getting around

  • Don Mueang Intl. Airport (DMK) - 31 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asok Railway Station - 30 min walk
  • Asok BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪The Deck - ‬1 min walk
  • ‪Nalu Nani" Cafe & Thai Restaurant - ‬8 min walk
  • ‪ท่งหลี (Tong Lee) - ‬1 min walk
  • ‪Sky on 20 - ‬1 min walk

About this property

Novotel Bangkok Sukhumvit 20

  • Placing you within a 15-minute walk of Terminal 21 Shopping Mall, Novotel Bangkok Sukhumvit 20 features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Asok BTS Station is 9 minutes and Sukhumvit Station is 12 minutes.

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 800 meters
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's games
  • Toys

Working away

  • 14 meeting rooms
  • Conference space (6889 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 530 for adults and THB 265 for children
  • Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1530.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 offer free cancellation for a full refund?

Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Bangkok Sukhumvit 20?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Bangkok Sukhumvit 20?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Bangkok Sukhumvit 20?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Novotel Bangkok Sukhumvit 20?

Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.

What are the check-in and check-out times at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Novotel Bangkok Sukhumvit 20 and nearby?

Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Novotel Bangkok Sukhumvit 20?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

What's the area around Novotel Bangkok Sukhumvit 20 like?

Novotel Bangkok Sukhumvit 20 is in Sukhumvit, a short 9-minute walk from Asok BTS Station and 11 minutes' walk from Terminal 21 Shopping Mall.

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Reviews

Novotel Bangkok Sukhumvit 20 Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, nice, and great with a wide variety of options. (24 reviews)
  • The pool area was excellent, quiet, and clean, with many reviewers praising its beauty and relaxing atmosphere. (8 reviews)
  • The property's massage shop offered good massages at reasonable prices. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Rooftop bar
Walking
Restaurant
Lobby
Airport

Reviews

Verified

6/10 Good

The hotel was nice and clean with nice facilities like the pool area and sky bar in the 26;th floor. Very nice staff in the hotel. The beds were actually excellent. The location pretty deep into the soi 20 made it a bit tricky to reach by walking. The best transportation is by taxi or mini bus.
Mats, 1-night trip
Verified

10/10 Exceptional

Clean room,great staff good choice of restaurants. I have stayed there many times and will be back in May. Thoroughly recommend this hotel.
paul, 4-night trip
Verified

10/10 Exceptional

Stay there every year and I love it. Staff is great, th pool and th sky bar are fantastic
Harold, 6-night trip
Verified

10/10 Exceptional

The room is clean everyday, amenities are very convenient and comfortable for long way traveler as me
Minh, 6-night trip
Verified

10/10 Exceptional

Clean room, welcoming staff, delicious breakfast, pool with an view and incredible sky bar.
Natalie J, 2-night trip
Verified

10/10 Exceptional

Very nice hotel. Nice location:
Rikke Østergaard, 4-night trip
Verified

10/10 Exceptional

Really nice, comfortable room. Friendly staff and helpful early access to amenities like pool and showers before room was ready
Taran, 3-night trip
Verified

10/10 Exceptional

Breakfast is awesome!
Kiyomi, 10-night trip
Verified

10/10 Exceptional

The staff was very nice and the hotel atmosphere was excellent
Sheena, 3-night trip
Verified

10/10 Exceptional

Room was comfortable, clean and the bed was very clean and comfortable
phillip, 4-night trip
Verified

8/10 Very good

Nice facility with good location
Nemir, 2-night trip
Verified

8/10 Very good

Room was clean, staff were great and helpful, amenities were good. Only complaint which I have is the shower over the bath was awkward and difficult to climb in and out of
Lindsay, 4-night trip
Verified

10/10 Exceptional

Our room was perfect- spacious, clean and comfortable. The staff was very helpful when booking attractions or experiences for us, everyone was very nice and warm. We spent Christmas there and the lobby was decorated with a Christmas tree among other little details. Breakfast was delicious. The sky bar has a gorgeous view with great cocktails. It felt like we were at a 5 star hotel. We would 100% stay here again!
Patricia, 3-night trip
Verified

8/10 Very good

Great room product, staff very helpful and accommodating
Andrew, 1-night trip
Verified

10/10 Exceptional

Great hotel situated in a good location.
Bilal, 6-night trip
Verified

10/10 Exceptional

The service was great. Room is clean and they even took the effort to do deco for birthday. Rooftop bar is nice too. Many options for breakfast buffet.
Joo San, 3-night trip
Verified

10/10 Exceptional

I enjoyed my stay , very nice hotel in great location. Very clean , great staff.
Babak, 2-night trip
Verified

10/10 Exceptional

Everything was amazing service
MAHER, 3-night trip
Verified

10/10 Exceptional

The rooms are fantastic, we got a free upgrade to a suite and in terms of value for money got to be the best I’ve ever had lovely polite, friendly and efficient staff I cannot speak too highly of this HOTEL I will always stay here in future when I am in Bangkok
Gary, 2-night trip
Verified

10/10 Exceptional

Great service, nice staff, and amazing amenities.
Tenzin, 2-night trip
Verified

10/10 Exceptional

Upgraded to a superior room. Room was large and comfortable
phillip, 1-night trip
Verified

10/10 Exceptional

Great location , breakfast , spa , pool ( to cool off in ) and roof top bar were all excellent. Comfy bed and helpful staff . Would stay here again
4-night trip
Verified

10/10 Exceptional

Staff were exceptional, Room was Large and clean, very comfortable bed.
Mansoor, 4-night trip
Verified

8/10 Very good

Lovely Hotel in great area. Breakfast for our 3 night stay was just perfect.
Warren, 3-night trip
Verified

10/10 Exceptional

Great place to stay in Bangkok.

Spacious, clean and great service.
vivian, 3-night trip