Palmeraie’s tranquil oasis, Palais Aziza & Spa, offers an indulgent retreat with continental breakfast and a poolside bar. Relax at the sauna or Turkish bath/hammam, unwind by one of two outdoor pools or explore the serene garden. With free in-room WiFi and helpful staff nearby to assist you.
At Palais Aziza & Spa, you'll be within a 10-minute drive of Marrakech Plaza and Majorelle Garden. You can indulge in massages or body scrubs, and Maroliano, one of 2 restaurants, serves Moroccan cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center.
At a glance
DONE
Hotel size
28 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Free airport pickup (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Barbecue grills
24-hour room service
Traveling with children
Babysitting (surcharge)
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
Built in 2010
Garden
Terrace
Library
Fitness center
2 outdoor pools
Hot tub
Sauna
Massage/treatment rooms
Reception hall
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes
Sleep well
Pillow menu
Down comforter
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Bidet
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Maroliano - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
Mosaic Bar and Lounge - Onsite bar.
La Pergola - Overlooking the pool and garden, this restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.
New Year's Eve (December 31) Gala Dinner per adult: MAD 2488.00
New Year's Eve (December 31) Gala Dinner per child: MAD 1244.00 (from 4 to 12 years old)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for MAD 900.0 per stay
Rollaway beds are available for MAD 720.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Mosaic Aziza
Mosaic Palais
Mosaic Palais Aziza
Mosaic Palais Aziza Hotel
Mosaic Palais Aziza Hotel Marrakech
Mosaic Palais Aziza Marrakech
Palais Aziza
Palais Aziza Hotel Marrakech
Palais Aziza Hotel
Palais Aziza Marrakech
Palais Aziza Spa
Palais Aziza & Spa Hotel
Palais Aziza & Spa Marrakech
Palais Aziza & Spa Hotel Marrakech
Frequently asked questions
Does Palais Aziza & Spa offer free cancellation for a full refund?
Yes, Palais Aziza & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Aziza & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at Palais Aziza & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palais Aziza & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Palais Aziza & Spa?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Palais Aziza & Spa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Palais Aziza & Spa?
No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (10-min drive) and Casino de Marrakech (11-min drive) are both nearby.
What is there to do at Palais Aziza & Spa and nearby?
Palais Aziza & Spa has 2 outdoor pools, 2 bars, and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Palais Aziza & Spa?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and garden views.
Does Palais Aziza & Spa have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Reviews
Palais Aziza & Spa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 10, 2020
We had a beautiful suite, clean and well appointed. The staff were wonderful and had a fabulous escape.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Feb 29, 2020
The decor and staff were absolutely perfect, welcoming and beautiful!!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 28, 2020
Super vriendelijk personeel! Lekker eten!mooi zwembad
Verified traveler
4-night trip
Verified
10/10 Exceptional
Feb 24, 2020
Delightful hotel and staff - couldn't fault it in any way.
Patrick
Patrick, 5-night trip
Verified
4/10 Fair
Dec 27, 2019
Die Zimmer inkl Bad Toilette einfach nicht 5 Sterne würdig. Sehr enttäuschend! Das Frühstück sehr dürftig und wenig Auswahl.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 31, 2019
This property is a perfect way to enjoy the Marakech experience and still have a very pampered holiday as well. The property is well maintained, amenities are excellent and the staff are all well trained and very attentive and nothing is too much trouble. I could only highly recommend this property to anyone considering a short or long stay in Marakech.
Verified traveler
3-night trip
Verified
2/10 Poor
Oct 8, 2019
The pool area was the nicest part, but peacocks roaming everywhere, very limited food options, being too far out of town, no gym facilities and constant mistakes being made by the hotel, made for a poor stay.
Verified traveler
7-night trip
Verified
10/10 Exceptional
Oct 6, 2019
What an oasis. It takes a lot to get me relaxed, but here it only took me 2 days and I was in paradise. Great food, service, pool, gardens. Different flowers on the bed every morning made me feel like a princess. I hope I will be back Inshallah
Verified traveler
5-night trip
Verified
8/10 Very good
Jul 31, 2019
The restaurant and housekeeping staff were incredible and we would return just because of them. The property was stunning, quiet and sophisticated. Unfortunately the reception staff are not trained and not set up to succeed. They never had change, told us to call them to pick us up and then didn’t answer the phone, no one there after 10pm. Room needs an upgrade. Minibar was broken, lighting was so dim, broken bathroom tiles etc. These were minor overall as our stay was a fabulous one. Restaurant and housekeeping staff are five star!
Verified traveler
6-night trip
Verified
10/10 Exceptional
Jul 26, 2019
Amazing place, great escape from the hectic city
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jun 24, 2019
Week-end d'exception
Le personnel est juste délicieux
L'endroit est sublime
Le calme est au rendez vous
le confort exceptionnel!!!
Merci pour tout.
Sahbi
Sahbi, 3-night trip
Verified
10/10 Exceptional
Jun 21, 2019
Pure merveille
Superbe séjour au Palais Aziza une bulle de relaxation avec un personnel au petit soin.
Verified traveler
5-night trip
Verified
8/10 Very good
May 19, 2019
Tt est parfait, à une exception; les paons en liberté dans le parc qui vous réveillent par leur cris tte la nuit...
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 1, 2019
Un posto da sogno
Tutto bellissimo posto meraviglioso ottimo cibo
Verified traveler
5-night trip
Verified
8/10 Very good
Apr 14, 2019
Atmosphäre, Essen waren sehr gut, Zimmer auch, nur die Aussicht auf Mauer war nicht so toll. Bar um 23 Uhr schon geschlossen u kein Haarfön am Zimmer.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 8, 2019
The food in the restaurant was fantastic. The rooms were lovely.
Kathryn
Kathryn, 3-night trip
Verified
10/10 Exceptional
Apr 3, 2019
Peaceful oasis
Beautiful, peaceful quiet hotel set in gardens and with palm trees around pool. Relaxing.
Outdoors dining for lunch & small bar, plus indoors bar, restaurant and lounges too.
Clean, spacious, comfortable.
Great continental breakfast. Evening restaurant costly.
Drinks western prices.
Spa hamman, massage & facial lovely. Pedicure not good. Spa is western prices.
Bedroom spacious and comfortable- ours also had balcony with comfy seats overlooking pool.
Helpful, friendly staff.
Doubt enough stimulus for family hol: more quiet, pampering feel.
Hotel not near anything so have to taxi everywhere. Hotel provides free taxi into town at 10am and 6pm, however it’s to the New town (western shops & restaurants), whereas we always wanted to go to the Old town (Medina, markets, traditional restaurants). You can walk from New to Old town in 25 mins though.
Taxi back either pre-arrange with hotel (they charge 150 MAD - currently about £12), or barter yellow cabs down to same price. Beware: yellow cabs always accepted job saying they knew where hotel was but never knew! Many crazy journeys incl one in night rainstorm with no working lights or windscreen wipers. So not for faint hearted!!
Hotel will do free pickup from airport if you arrange in advance, with a charge of 30 euros to do the return journey.
E
E, 3-night trip
Verified
6/10 Good
Apr 3, 2019
Die Ruhe außerhalb der stressigen und stinkenden Stadt. 5* Hotel, weit gefehlt, die Preise sind vorhanden (Glas Wein 10.-, Hallo?), hat meines Erachtens nicht mehr als 4Sterne verdient. Die Speisen übersichtlich, das Frühstück mit vielen Schalen in die Größe gezogen, die Auswahl gering, eine kleine Platte Wurst und Käse für das ganze Hotel, nicht mehr als 3Sterne!? Es wurde nach Aufforderung nachgefüllt, dies dauerte. Viel Personal, viel Tumult für nichts und es hapert trotzdem am Ablauf. Abgewohnte, nach kaltem Kamin riechende Zimmer bei Betätigung der Klimaanlage. Ich bin es gewohnt bei der Sterne Kategorie, Obst, Konfekt auf dem Zimmer vorzufinden, Fehlanzeige. Es lagen 2 verstaubte Nespressokapseln und 2 Teebeutel neben einem verkalkten Wasserkocher. Sorry Leute, da muss grundlegend das Mangement aufgeklärt und mal in ein 5 Sterne Haus wohnen, damit sie wissen was der Anspruch ist, ihr seit nicht in St. Tropez etc.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Mar 28, 2019
Great property staff was great very friendly and helpful. Breakfast was lacking a little but still ok. Pool could use some love, was a bit dirty and extremely cold (not heated) but still beautiful. I’d recommend this place over and over. Not as far off the beaten patch as some suggest.
Meaux
Meaux, 4-night trip
Verified
8/10 Very good
Jan 1, 2019
Accueil chaleureux, équipement très bien, une très grande qualité : le calme.
Jean-Pierre
Jean-Pierre, 9-night trip
Verified
8/10 Very good
Nov 26, 2018
Great hotel, the only bad thing was that it was not the best location. Taxis had trouble finding it, making it necessary to coordinate pick-up and drop-off with hotel car service. Or, if you spoke French/Arabic you might be able to describe the location, but either way, be sure to have the hotel address and/or phone number on you for the taxi driver.
Bentley
Bentley, 3-night trip
Verified
2/10 Poor
Nov 15, 2018
Es un desastre total; la villa tenia todo roto e inservible; el jacuzzi, la bañera, roto el chill out del jardin, no funcionaba el agua caliente , ni la wifi y el hotel tiene una dejacion absoluta; las lamparas del jardin no funcionan y no se ve nada; en recepcion son un desastre, y asi todo.
Seria un palacio precioso si alguien se ocupara de llevarlo y mantenerlo
Y un desastre el servicio para ir al centro; un dia esperamos 2 horas a un taxi!!!
Es como un motel !!!
No vayais; en Marrakech hay hoteles maravillosos como El Selman!!!
Ana maria
Ana maria, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2018
Beautiful hotel with friendly and helpful staff. The rooms nice and food is good. Highly recommend.
Steve
Steve, 5-night trip
Verified
4/10 Fair
Nov 2, 2018
Dommage
L hôtel Est Tres joli, Bien situé et propre. En revanche, les chambres ne sont' pas insonorisées et le service n est pas à la hauteur. Nous n avons'pas eu d eau chaude les 2 premiers jours, puis des voisins indélicats et il a fallu que nous nous fâchions pour que' nos demandes soient prises en compte Et qu on nous propose une autre chambre... c est dommage...
Patrice
Patrice, 5-night trip
Verified
10/10 Exceptional
Oct 15, 2018
Spoilt at the Palais
The Palais was wonderful. Excellent service, comfortable room and a beautiful and peaceful setting. Having been to Marrakech before we purposely wanted to stay outside the medina having been in the think of it before. A very tranquil spot it was just what we wanted and only 15 mins out of town by car (approx £12 each way) which the hotel are happy to arrange. If you want to walk out of your hotel straight into the hurly burly this is not for you but if you want a superb and restful haven a short drive from town then this is hard to beat. One minor gripe - the whirlpool bath in our room didnt work and wasn't mended despite bringing it to the managers attention. Would have been 10 out of 10 had it not been for that!