Escape to Unzen Azumaen, where natural beauty and relaxation come together. Soak in the indoor mineral hot spring, unwind with a massage or spa services, and connect with free in-room WiFi. Take a stroll through the garden or relax in the spa tub - perfect for an unforgettable retreat.
When visiting Unzen, Unzen Azumaen is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe.
At a glance
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Hotel size
27 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6 PM
Check-out time is 10:00 AM
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Special check-in instructions
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Free train station shuttle
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Offsite
Free area shuttle
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Other information
Designated smoking areas
Property amenities
Food and drink
Breakfast available (surcharge)
Coffee shop
Room service (limited hours)
Traveling with children
Free local shuttle
Grocery/convenience store
What to do
Hot springs
Karaoke
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Garden
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
What to enjoy
Separate dining area
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Child's Club Card: JPY 2160 per night, (up to 12 years old)
Optional extras
Breakfast is offered for an extra charge of approximately JPY 2700 per person
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen
Frequently asked questions
Does Unzen Azumaen offer free cancellation for a full refund?
Yes, Unzen Azumaen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Unzen Azumaen?
Sorry, pets aren't allowed.
Is parking offered on site at Unzen Azumaen?
Yes, there's free self parking.
What are the check-in and check-out times at Unzen Azumaen?
Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is 10:00 AM.
What is there to do at Unzen Azumaen and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
What's the area around Unzen Azumaen like?
Unzen Azumaen is a short 8-minute walk from Unzen Jigoku Hell and 10 minutes' walk from Vidoro Museum.
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Reviews
Unzen Azumaen Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.2
Location
9.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 27, 2025
Very nice place, amazing food, very friendly service.
Matthew
Matthew, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Staff are very nice and polite. Lobby is beautiful.
ewan
ewan, 2-night trip
Verified
10/10 Exceptional
May 27, 2024
Very comfortable hotel with good lake view from the room.
HUNG FAI
HUNG FAI, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2023
Great view!
The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Chi
Chi, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2024
Affordable premium Ryokan
Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
KANGJUN
KANGJUN, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2025
The hotel is actually old but staff are great hospitality and
Yasuyo
Yasuyo, 1-night trip
Verified
6/10 Good
Apr 29, 2025
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.