Experience the best of London at Cheval Phoenix House, a luxury aparthotel near Buckingham Palace. Stay connected with in-room WiFi, get active at the gym, and enjoy convenient services like dry cleaning/laundry and tour/ticket assistance.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Lounge area
Kitchen
Gym
Pet friendly
Connecting rooms available
Refrigerator
Main amenities (9)
34 smoke-free apartments
Daily housekeeping
Fitness center
24-hour front desk
Air conditioning
Laundry service
Self-serve laundry
Concierge services
Tour/ticket assistance
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Separate sitting area
Television
Daily housekeeping
The current price is CNY4,244
CNY4,244
CNY5,093 total
includes taxes & fees
Jun 29 - Jun 30
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe One Bedroom Apartment with Sofa Bed
Deluxe One Bedroom Apartment with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
56 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
View all photos for Deluxe Two Bedroom Apartment
Deluxe Two Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
73 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Luxury Loft Open Plan One Bedroom
Luxury Loft Open Plan One Bedroom
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
50 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed
Deluxe Loft Open Plan One Bedroom with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
56 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Deluxe One Bedroom Apartment
Deluxe One Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
46 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Double Bed
View all photos for Luxury One Bedroom Apartment
Luxury One Bedroom Apartment
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
43 sq m
1 bedroom
1 bathroom
City view
Sleeps 2
1 Queen Bed
View all photos for Luxury One Bedroom Apartment with Sofa Bed
Luxury One Bedroom Apartment with Sofa Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
46 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed
View all photos for Luxury Open Plan One Bedroom Apartment
Hyde Park Corner Underground Station - 16 min walk
Restaurants
Startisans, Duke of York Square - 6 min walk
Sloane Square Station - 4 min walk
Granger & Co - 2 min walk
Colbert - 3 min walk
The Hari Bar & Garden Terrace - 6 min walk
About this property
Cheval Phoenix House at Sloane Square
Cheval Phoenix House at Sloane Square puts you in a great location, within just a 10-minute walk of Sloane Square and Harrods. Guests can visit the fitness center for a workout, and freebies like WiFi and wired internet are added perks. Apartments feature bonuses like kitchens and washers/dryers, along with iPod docks and flat-screen TVs. Public transportation is just a short walk: Sloane Square Underground Station is 4 minutes and Knightsbridge Underground Station is 12 minutes.
Languages
English, Hindi, Romanian
More about this property
VISIBILITY
At a glance
Property size
34 apartments
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Free crib/infant bed
Highchair
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Espresso maker
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Toaster
Dining
Dining table
Bedrooms
Egyptian cotton sheets
Bed sheets provided
Bathrooms
Shower
Slippers
Bathrobes
Hair dryer
Towels provided
Designer toiletries
Living spaces
Sitting area
Entertainment
Flat-screen TV with satellite service
DVD player
iPod docking station
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
GBP 50 per accommodation per night (maximum GBP 250 per stay)
Up to 55 lbs per pet
Deposit: GBP 100 per night
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
24-hour front desk
Mobile key entry
Location highlights
Near a metro station
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
34 rooms
6 floors
1 building
Access via exterior corridors
Connecting/adjoining rooms avaliable
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: GBP 100 per night
Pets are allowed for an extra charge of GBP 50 per accommodation, per night (maximum GBP 250 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House
Cheval Phoenix House at Sloane Square London
Cheval Phoenix House at Sloane Square Aparthotel
Cheval Phoenix House at Sloane Square Aparthotel London
HELP_OUTLINE
Frequently asked questions
Does Cheval Phoenix House at Sloane Square offer free cancellation for a full refund?
Yes, Cheval Phoenix House at Sloane Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cheval Phoenix House at Sloane Square?
Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of GBP 50 per accommodation, per night, and there's also a deposit of GBP 100 per night. Service animals are exempt from fees.
Is parking offered on site at Cheval Phoenix House at Sloane Square?
Sorry, there's no onsite parking at Cheval Phoenix House at Sloane Square.
What are the check-in and check-out times at Cheval Phoenix House at Sloane Square?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in is available.
What is there to do at Cheval Phoenix House at Sloane Square and nearby?
Maintain your daily exercise routine at the gym.
Does Cheval Phoenix House at Sloane Square have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Cheval Phoenix House at Sloane Square like?
Cheval Phoenix House at Sloane Square is a short 4-minute walk from Sloane Square Underground Station and 14 minutes' walk from Hyde Park.
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Cheval Phoenix House at Sloane Square Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10
A great property and a credit to the Cheval brand.
Emma
3-night trip
10/10
We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
MARIA
18-night trip
10/10
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Kweku
1-night trip
10/10
Becca
2-night trip
8/10
Themis
1-night trip
10/10
Diane
4-night trip
10/10
Jade Sau Yung
4-night trip
8/10
PAULA
3-night trip
10/10
Verified traveler
2-night trip
8/10
Verified traveler
4-night trip
10/10
Very good overall for location and excellent value
Verified traveler
2-night trip
8/10
Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room.
The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Verified traveler
1-night trip
10/10
Sonya
2-night trip
10/10
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
John
2-night trip
8/10
Verified traveler
1-night trip
10/10
Jonathan
2-night trip
10/10
Carsten
1-night trip
10/10
Good
Verified traveler
1-night trip
4/10
The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Allison
3-night trip
2/10
Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip
In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Verified traveler
1-night trip
10/10
ricardo
6-night trip
10/10
We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
James
3-night trip
10/10
Christopher
1-night trip
10/10
Le cheval Phœnix House est extrêmement bien situé à 2 pas des grands magasins que sont Harvey Nichols et Harrods. L établissement en lui même est simple mais offre tout le confort possible. La cuisine est parfaitement aménagée et la chambre très agréable et cosy.