In the midst of Canela's natural beauty, Hotel Serra Nevada offers a warm retreat. Enjoy shopping on site, indulge in a breakfast buffet or unwind with some family fun at the playground and arcade/game room.
Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
Parque Terra Magica Florybal - 4 min drive - 2.0 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive
Salgado Filho Intl. Airport (POA) - 148 min drive
Restaurants
Galangal Restaurante Asiático - 4 min walk
Lá Em Casa - 8 min walk
Pappardelle - 2 min walk
Bikers Pub - 5 min walk
Ibi Burguer - 3 min walk
About this property
Hotel Serra Nevada
Hotel Serra Nevada features a free kids' club and puts you within a 5-minute walk of Canela Automobile Museum. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a hot tub, and a sauna.
At a glance
DONE
Hotel size
101 rooms
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
What to do
Shopping
Pool table
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Arcade/game room
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 9.00 per accommodation, per night
Children & extra beds
Rollaway beds are available for BRL 150.0 per night
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela
Frequently asked questions
Does Hotel Serra Nevada offer free cancellation for a full refund?
Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serra Nevada?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Serra Nevada?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serra Nevada?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Serra Nevada?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Serra Nevada and nearby?
Hotel Serra Nevada has an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Serra Nevada?
Yes, there's an onsite restaurant.
What's the area around Hotel Serra Nevada like?
Hotel Serra Nevada is a short 13-minute walk from Cathedral of Our Lady of Lourdes and 18 minutes' walk from Steam World.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Serra Nevada Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 11, 2026
Quarto bem limpo, funcionários muito prestativos, café da manhã bem variado, gostamos muito!
Luciano Luis
Luciano Luis, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Tudo sempre de ótimo qualidade, excelente atendimento dos funcionários.
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Recomendo. Equipe cordial, check-in e check-out rápido e descomplicado. Infra do Hotel boa com bar, restaurante, piscina aquecida. Estacionamento disponível e sem custo o que é um diferencial. Café da manhã de domingo fantástico. Muito próximo do centro de Canela / Igreja, da para ir a pé em 15 min no máximo. Hotel Antigo mas nada que o desabone por isso.
Leandro
Leandro, 1-night trip
Verified
8/10 Very good
Nov 23, 2025
Todo bien! Para viaje de trabajo, la estructura es un poco vieja pero todo super
Mirza
Mirza, 5-night trip
Verified
8/10 Very good
Nov 2, 2025
Equipe e localização.
Fabiano
Fabiano, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Segunda vez que escolhemos o Serra Nevada. Excelente custo e benefício! Atendimento impecável, quarto ótimo, café da manhã ótimo.
Crítica construtiva, academia simoles, podia ter um ventilador pelo menos, pois fica muito úmido lá dentro.
Karina
Karina, 2-night trip
Verified
8/10 Very good
Oct 19, 2025
Salão café manhã muito pequeno, só tem 1 elevador (não dava conta). Sempre íamos pela escada.
darwin
darwin, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Funcionários muito empáticos e prestativos. Bom café da manhã
Jorge Luis
Jorge Luis, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Estadia agradável, staff eficiente e simpáticos.
Márcia Leny
Márcia Leny, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Café da manha , nao era igual da foto que vi no insta,nao era com grande variedades . Do mais nota 10
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 23, 2025
Ótimo custo beneficio
O hotel é muito bom, tem um ótimo café da manhã e uma localização muito boa também.
Karine
Karine, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Estadia maravilhosa. O Hotel é incrível.
Atendimento perfeito. Café da manhã delicioso.
Certamente voltaremos mais vezes.
Cristiane Beatriz
Cristiane Beatriz, 1-night trip
Verified
8/10 Very good
Jun 19, 2025
O hotel é maravilhoso, tive uma ótima impressão assim que cheguei. A equipe é muito solícita e simpática, me receberam muito bem oferecendo café e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas até o meu quarto e o manobrista levou o meu carro até o estacionamento. A piscina aquecida e sauna são fantásticas, a localização e arquitetura são incríveis. O único problema que tive foi a cama de casal minúscula e barulhenta, tive que dormir na cama de solteiro pois não coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar também que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso também.
Bruno
Bruno, 1-night trip
Verified
10/10 Exceptional
May 26, 2025
Foi a segunda vez que fui, café da manha muito bom e variado. Local confortável e boa localização.
Alexandre
Alexandre, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2025
Hotel Bom !
Hotel um pouco antigo mas boa acomodações, café da manhã de qualidade, em resumo vale o custo benefício !
Roberta
Roberta, 3-night trip
Verified
8/10 Very good
Mar 4, 2025
Piscina com água abaixou do nível. Sauna molhada desligada quando formos usar
Rogério
Rogério, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Muito bom
Sabia que o hotel era bom, mas me surpreendi ao chegar lá! Infraestrutura maravilhosa, e atendimento impecável! Com certeza voltarei mais vezes!
Caroline
Caroline, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2025
Muy buena estadía,
Hermosa habitación y desayuno de la mañana. El personal muy atento
Raul Angel
Raul Angel, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2025
A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
Regina
Regina, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2024
Hotel incrível. Excelente atendimento, localização e tudo mais!
William
William, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2024
Experiência positiva
atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Liliane
Liliane, 2-night trip
Verified
8/10 Very good
Jan 11, 2024
O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Rubenval
Rubenval, 2-night trip
Verified
8/10 Very good
Dec 27, 2023
Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Elías
Elías, 6-night trip
Verified
10/10 Exceptional
Dec 26, 2023
Excelente instalação e funcionários.
Muito bom, é minha segunda vez e vão ter outras
CATIA CRISTINA
CATIA CRISTINA, 4-night trip
Verified
10/10 Exceptional
Nov 1, 2023
Ótimo hotel em Canela
Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.