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Norfolk Hotel

2.0 star property
Hotel with outdoor pool, near Howard Davis Park

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Photo gallery for Norfolk Hotel

Outdoor pool
Courtyard
Free cribs/infant beds, free WiFi
Bar (on property)
Lobby sitting area
In the heart of St. Helier, Norfolk Hotel offers a charming retreat with a beautiful garden and an outdoor pool. Enjoy breakfast at Dining Room, unwind on the terrace or challenge yourself at the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Library
  • Front-desk safe
  • Vending machine
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,190
CNY1,249 total
includes taxes & fees
Aug 10 - Aug 11

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free cribs/infant beds, free WiFi

Traditional Double or Twin Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cribs/infant beds, free WiFi

Family Room

Highlights

Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
61 La Colomberie, St. Helier, Jersey, JE2 4QA

What's nearby

  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • St. Helier Town Hall - 12 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 18 min drive
  • Guernsey (GCI) - 89 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Club - ‬4 min walk
  • ‪Bohemia - ‬3 min walk
  • ‪CafeJac - ‬8 min walk
  • ‪Krafty J's - ‬6 min walk

About this property

Norfolk Hotel

Norfolk Hotel puts you just a 5-minute drive from Port of Jersey. Guests can take a dip in the outdoor pool or grab a bite to eat at Dining Room, which serves breakfast and lunch. Other highlights include a bar/lounge, a terrace, and a garden.

Languages

English, Portuguese, Romanian

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool
  • Arcade/game room
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 19-inch LED TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Dining Room - This restaurant serves breakfast and lunch.

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

Does Norfolk Hotel offer free cancellation for a full refund?

Yes, Norfolk Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Norfolk Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Norfolk Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Norfolk Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Norfolk Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Norfolk Hotel and nearby?

Norfolk Hotel has an outdoor pool and an arcade, as well as a garden.

Are there restaurants at or near Norfolk Hotel?

Yes, there's an onsite restaurant, Dining Room.

What's the area around Norfolk Hotel like?

Norfolk Hotel is a short 15-minute walk from Port of Jersey and 6 minutes' walk from King Street.

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Norfolk Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Towns
Location
Value
Entertainment

What guests liked

  • Breakfast was well-organised, tasty, and offered a great choice with swift service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

A friendly hotel in an excellent location
David, 5-night trip

10/10 Excellent

We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Karen, 1-night trip

6/10 Okay

Very central in Jersey close to the beach
Wellington, 3-night trip

10/10 Excellent

Very gd location , service excellent
John, 4-night trip

8/10 Good

Clean & tidy
Justin, 2-night trip

6/10 Okay

Really nice, helpfull, situated and clean. But...... A small but. You've gone back in time here and most of the patrons are from the same era. Would still go back though.
Mr Mark, 4-night trip

6/10 Okay

Clean and comfortable hotel. Food choice was limited.
Andrea, 4-night trip

8/10 Good

The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Alison, 3-night trip

10/10 Excellent

Great location for one night stay.
Javier, 1-night trip

8/10 Good

Good meals, promptly served.
Owen, 6-night trip

8/10 Good

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
John, 4-night trip

8/10 Good

It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Alan, 1-night trip

8/10 Good

Old style vibe, staff excellent
james, 1-night trip

8/10 Good

Good clean basic hotel. Good location. Staff friendly and helpful.
Joanna, 3-night trip

8/10 Good

Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Mitzi, 4-night trip

10/10 Excellent

Good Value

Very good value for the price. We would stay there again.
Geoff, 7-night trip

8/10 Good

The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Dawn Marie, 3-night trip

8/10 Good

The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Elaine, 7-night trip

6/10 Okay

Good location for a weekend break

The Norfolk Hotel was in an ideal location. Excellent Thai & Portuguese cafes very nearby. Rather dated & popular with the older person! Bingo was popular!
Susan, 4-night trip

8/10 Good

Nice hotel with simple rooms, well located for those who will be using the excellent public transportation system to get around. Very nice breakfast was included. You have to leave your room key with the front desk when you go out, which I thought was a bit weird, but otherwise ok.

8/10 Good

Difficult to find the right adjective, quirky,pleasant friendly comfortable, close to town centre. Has lots of short flights of stairs if that's a problem. Overall a charming hotel.
Eric, 4-night trip

8/10 Good

Heated pool good, excellent staff. Enjoyed the well-organised and tasty breakfast. Room a bit noisy, unavoidably, as near pool
Robert, 3-night trip

6/10 Okay

hotel breakfast was small and basic staff at reception in mornings not friendly
john, 3-night trip

8/10 Good

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Jane, 1-night trip

10/10 Excellent

Excellent stay

We stayed for 4 nights, first time in jersey and so glad we chose this hotel. My parents are elderly and in a wheelchair, the staff accommodated our every need including low floor with walk in shower in the room. Full breakfast included which was brilliant, great choice, swift service in restaurant and staff brilliant too. You can also book a 3 course evening meal at the hotel. Entertainment nightly to suit all, lovely bar and lounge, again the staff in there were great! A special mention to Brian who was fantastic, very friendly and knowledgable, nothing was too much trouble, especially after we’d checked out and our flight then cancelled, A quick call back to the hotel and Brian found us another room for the night, he literally saved the day! Would absolutely recommend this hotel!!! Thankyou all there.
v, 4-night trip