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Hotel XYZ

3.0 star property
Tacloban hotel with 3 restaurants and spa

Choose dates to view prices

Located in the heart of Downtown Tacloban, Hotel XYZ offers a vibrant retreat with an airport shuttle and a poolside bar. Treat yourself to a rejuvenating massage at the onsite spa or lounge by the outdoor pool. With free in-room WiFi, dry cleaning/laundry services, and luggage storage available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Minibar
The current price is CNY335
CNY375 total
includes taxes & fees
Mar 29 - Mar 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

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8.8 out of 10, Excellent, 628 reviews
The price is CNY462
CNY541 total
includes taxes & fees
Apr 19 - Apr 20
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About the neighborhood

Map
P. Zamora St., Tacloban, Leyte, 6500

What's nearby

  • CAP Building - 1 min walk - 0.0 km
  • Tacloban City Hall - 8 min walk - 0.7 km
  • Balyuan Amphitheatre - 10 min walk - 0.9 km
  • Leyte Provincial Capitol - 10 min walk - 0.9 km
  • Madonna of Japan - 12 min walk - 1.0 km

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Janikka Food Center - ‬3 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Q Kitchen - ‬1 min walk
  • ‪Andok's - ‬3 min walk
  • ‪Royal Restaurant - ‬4 min walk

About this property

Hotel XYZ

Hotel XYZ is a great choice for a stay in Tacloban. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. A bar/lounge, a fitness center, and a hot tub are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle from 6 AM to 10 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Hot tub
  • Sauna
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle service is offered for an extra charge of PHP 500 per person (one-way)
  • Early check-in can be arranged for an extra charge of PHP 1000.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 1000.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1400.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Frequently asked questions

Does Hotel XYZ offer free cancellation for a full refund?

Yes, Hotel XYZ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel XYZ?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel XYZ?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel XYZ?

Yes, an airport shuttle is available from 6 AM to 10 PM on request. The charge is PHP 500 per person one-way.

What are the check-in and check-out times at Hotel XYZ?

Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge of PHP 1000.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel XYZ and nearby?

Hotel XYZ has a spa and a fitness center.

Are there restaurants at or near Hotel XYZ?

Yes, there are 3 onsite restaurants.

What's the area around Hotel XYZ like?

Hotel XYZ is a short 8-minute walk from Tacloban City Hall and 10 minutes' walk from Balyuan Amphitheatre.

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Reviews

Hotel XYZ Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with great options and friendly service. (10 reviews)
  • Onsite restaurants were the best in the area and offered excellent dining options. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Breakfast
Toilet
Building
Bathroom
Family friendly
Gyms (public)

Reviews

Verified

10/10 Exceptional

Für Philippinische Verhältnisse hervorragend! Ich wurde kostenlos geupgradet!!! Super wohl weil ich schon öfters dort war, trotzdem sehr angenehm.
Kurt, 1-night trip
Verified

2/10 Poor

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Edrian, 8-night trip
Verified

10/10 Exceptional

The staff was so friendly and so courteous, our room was kept clean
Myah, 11-night trip
Verified

10/10 Exceptional

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
9th floor
Fantastic Room (6th floor room 610)
Fantastic room
Fantastic room 6th floor room 610
Myah, 6-night trip
Verified

8/10 Very good

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
Randall, 1-night trip
Verified

10/10 Exceptional

all very good
george Marj, 3-night trip
Verified

10/10 Exceptional

Excellent Excellent Excellent
Arlene, 1-night trip
Verified

10/10 Exceptional

the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
pascal, 1-night trip
Verified

10/10 Exceptional

Good breakfast
ANTHONY, 1-night trip
Verified

10/10 Exceptional

Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Arnel, 1-night trip
Verified

10/10 Exceptional

Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Christian Jude Cabrera, 2-night trip
Verified

8/10 Very good

I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Lance, 1-night trip
Verified

8/10 Very good

Great staff, great food at affordable prices.
troy, 3-night trip
Verified

8/10 Very good

They need a over haul of quality control. Things are breaking down.
James, 2-night trip
Verified

10/10 Exceptional

The room was ok, the staff was amazing
Shawn, 2-night trip
Verified

4/10 Fair

Paint chips fell from ceiling. Big cockroach. Dirty toilet. Lots of water damage. The room was not good but the breakfast was. Pool was closed.
Austin, 1-night trip
Verified

8/10 Very good

Room was clean and modern.
Rochelle, 2-night trip
Verified

10/10 Exceptional

Yes
Quissy Reica, 2-night trip
Verified

8/10 Very good

Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Nathan, 1-night trip
Verified

6/10 Good

Rat in room
James, 1-night trip
Verified

6/10 Good

Ok
James, 1-night trip
Verified

8/10 Very good

Staff were accommodating
sandy's, 1-night trip
Verified

10/10 Exceptional

Area outside isn't great
Patrick, 7-night trip
Verified

10/10 Exceptional

Very peaceful environment
ROBERT, 1-night trip
Verified

6/10 Good

Ok
James, 1-night trip