The staff was amazing. Friendly, helpful, sociable, and informative. The room was nice and clean, nothing special, but kind of loud. I could hear doors shutting in the hallway, the bathroom above me, and the tv next door. It wasn't too bad, just startled me several times.
My biggest issues, though, were the added fees. It advertized free wifi- wifi is $10/day. There was no parking near by, so you pretty much had to use the valet, which was an automatic $50. I was also disappointed that the room I booked showed it had a tub, but it didn't. I was really looking forward to that soak!
But the staff was amazing, room service was fast, and the steak was phenomenal! The room itself was nice and comfortable.