In the heart of Central Square, Hotel Hulku offers a tranquil retreat with its outdoor pool and serene garden. Explore Nuestra Senora del Carmen Catholic Church nearby or unwind at the library with free in-room WiFi.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Parking available
Pool
Non-smoking
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Outdoor pool
Breakfast available
Free use of bicycles
Airport shuttle
Area shuttle
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Double Room with kitchenette, 2 Double Beds
Superior Double Room with kitchenette, 2 Double Beds
Highlights
Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Microwave
16 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Double Room, 2 Double Beds
Standard Double Room, 2 Double Beds
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
16 sq m
Sleeps 4
2 Double Beds
View all photos for Junior Suite, 2 Double Beds
Junior Suite, 2 Double Beds
Highlights
Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Microwave
24 sq m
Sleeps 4
2 Double Beds
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Microwave
24 sq m
Sleeps 3
1 King Bed
View all photos for Standard Double Room, 1 King Bed
Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 5 min walk - 0.4 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Central Square - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Las Quecas de Playa - 2 min walk
Romeo Trattoria Pizzeria - 3 min walk
Cafe Andrade - 2 min walk
Tortas del carmen - 3 min walk
Los Culiados Mariscos - 3 min walk
About this property
Hotel Hulku
Hotel Hulku offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Other features include free bike rentals, a terrace, and a garden.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
39 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Free offsite parking nearby
Transfers
Airport shuttle*
Offsite
Area shuttle*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Coffee/tea in a common area
What to do
Beach nearby
Scuba diving nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Free bicycle rentals
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Banquet hall
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Refundable deposits
Breakage deposit: USD 100.00 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 6.00 for adults and USD 3.00 for children
Airport shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen
HELP_OUTLINE
Frequently asked questions
Does Hotel Hulku offer free cancellation for a full refund?
Yes, Hotel Hulku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hulku?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Hulku?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Hulku?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hotel Hulku?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Hulku?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hotel Hulku?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Hotel Hulku and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Hotel Hulku like?
Hotel Hulku is in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Hulku Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bathroom
Water
Shower
Family friendly
Reviews
10/10 Exceptional
Mar 3, 2025
Lovely hotel!
Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Ciara
Ciara, 1-night trip
8/10 Very good
Feb 24, 2025
Nice, but noisy.
Beautiful property, but anything but tranquil.
Not the hotel's fault, just the downtown location and nearby party bars.
Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Verified traveler
2-night trip
10/10 Exceptional
Aug 6, 2024
Good hotel recommended for the location
Martha Aurora
Martha Aurora, 3-night trip
4/10 Fair
Jan 20, 2025
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
9
9, 4-night trip
10/10 Exceptional
Mar 15, 2025
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
jessica
jessica, 3-night trip
8/10 Very good
Jan 5, 2023
The hotel is in a good location. The staff is friendly and the rooms are clean.
Fernando
10/10 Exceptional
Mar 11, 2023
Really good
I love the place
Ana Maria
Ana Maria, 5-night trip
10/10 Exceptional
Aug 10, 2023
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Yazmin
Yazmin, 4-night trip
10/10 Exceptional
Aug 31, 2022
This is the second time I have stayed there. The staff is excellent as well as the location!!!
Nick
Nick, 1-night trip
10/10 Exceptional
Mar 8, 2023
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
samantha
samantha, 1-night trip
10/10 Exceptional
Jul 20, 2024
Good Value
A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Karla
Karla, 1-night trip
10/10 Exceptional
May 10, 2024
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Juanita
Juanita, 3-night trip
10/10 Exceptional
Jan 8, 2023
amazing
Leandro
6/10 Good
Jul 30, 2022
Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff.
Mia
Mia, 3-night trip
8/10 Very good
Aug 1, 2022
Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you!
Veronica
Veronica, 4-night trip
8/10 Very good
Jan 23, 2025
Pros: the staff, location, food, rooms
Cons: TV, Mini Fridge
I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside.
The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again.
Destiny
Destiny, 2-night trip
6/10 Good
May 16, 2025
Mysigt ställe, omringad av växter. Fin pool. Rent och snyggt. Välskött ställe. Många mysiga platser runtom på hotellet att sitta vid.
Service var dock helt värdelös. Otrevlig och ointresserad personal. Ingen service mind alls.
Restaurangen har en menu men har inget av det som står finns hemma förutom frukosten.
Cyklarna får bara användas mellan 8-15, och max 2 timmar per dag, vilket är logiskt då ingen annan använde dem. Dessutom var kedjorna helt rostiga och i dåligt skick överlag. Kändes som dom bara hade cyklarna där för visning för att det låter bra att det finns cyklar tillgängligt för hotellgästerna.
Carla
Carla, 4-night trip
6/10 Good
Apr 12, 2025
Excelente ubiacacion pero servicio a mejorar
El hotel estaba en reparación y no nos avisaron con antelación. Llegamos solo 1 hora antes del check in, la persona en recepción nos avisó que no tenían luz, que a las 3 ya nos iban a poder dar entrada y no era siquiera posible estacionar el vehículo en su estacionamiento para evitar pagar parquímetro en la calle. Dos horas después una señora diferente de recepción muy amable, se percató del hecho y nos permitió estacionar el vehículo.
Su albañil que estaba haciendo reparaciones, se puso hacer mezcla de cemento a un lado de nuestro vehículo, salpicándolo de cemento. En ningún momento se nos solicitó mover el vehículo a otra área para no afectar sus labores de mantenimiento.
La atención al final, fue completamente diferente a otras ocasiones que nos hemos hospedado.
En general el hotel está en buenas condiciones, tranquilo y su ubicación ideal cerca de la 5ta avenida y parques.
Santiago
Santiago, 1-night trip
10/10 Exceptional
Mar 15, 2025
Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10
Jessica
Jessica, 1-night trip
8/10 Very good
Feb 25, 2025
Mooi verblijf, mooie binnentuin in jungle omgeving, geen zon bij het zwembad, ligbedjes altijd in de schaduw. Verschillende dieptes van compact zwembad. Kleine speeltuin maar wiebelig
Eric
Eric, 2-night trip
8/10 Very good
Feb 16, 2025
Es muy bonito, es seguro y tranquilo, la alberca tiene un diseño muy bonito, solo le falta un poco de mantenimiento a los camastros.
Caribe
Caribe, 1-night trip
10/10 Exceptional
Jan 22, 2025
Excelente opcion muy cerca de la quinta avenida, el personal del hotel super amable, la decoracion de las instalaciones del hotel muy linda.