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Universal Hotel Neptuno - Adults Only

4.0 star property
Adults-only beachfront hotel with restaurant, near Playa de Palma

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Photo gallery for Universal Hotel Neptuno - Adults Only

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Property video
Junior Suite, Balcony, Sea View (Lateral) | Balcony view
View from property
Daily buffet breakfast (EUR 15 per person)
Located near El Arenal Beach, Universal Hotel Neptuno - Adults Only offers a tranquil retreat with beachfront dining and a white sand beach. Guests can unwind at the sauna, grab a bite to eat at PM1114 bistro or enjoy al fresco dining. With in-room WiFi, bike rentals and poolside bar this hotel provides the perfect blend of relaxation and convenience that has left previous guests raving about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Parking available
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach umbrellas
  • Beach club nearby
  • Seasonal outdoor pool
  • Pool bar

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
The current price is CNY867
CNY1,009 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Double Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | Balcony view

Double Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite, Balcony, Sea View (Lateral)

Junior Suite, Balcony, Sea View (Lateral) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Sea View (Lateral)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, Sea View (Frontal)

Junior Studio Suite, Sea View (Frontal) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Studio Suite, Sea View (Frontal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View (Lateral)

Suite, Sea View (Lateral) | Living area | 40-inch flat-screen TV with satellite channels, TV

Suite, Sea View (Lateral)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Terrace (Lateral)

Junior Suite, Terrace (Lateral) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Terrace (Lateral)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY706
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includes taxes & fees
Oct 27 - Oct 28
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About the neighborhood

Map
Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • El Arenal Beach - 17 min walk - 1.5 km
  • Palma Aquarium - 4 min drive - 4.6 km
  • Platja de Can Pastilla - 5 min drive - 6.3 km
  • Port of Palma de Mallorca - 19 min drive - 20.2 km

Getting around

  • Palma de Mallorca Airport (PMI) - 11 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 16 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Megapark - ‬2 min walk
  • ‪Bierkönig - ‬5 min walk
  • ‪Levita - ‬3 min walk
  • ‪Balneario 6 - ‬4 min walk
  • ‪Nova Beach Lounge Club - ‬4 min walk

About this property

Universal Hotel Neptuno - Adults Only

At Universal Hotel Neptuno - Adults Only, you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just steps from Playa de Palma. The indoor pool provides a splash of fun, and guests can also take advantage of a fitness center and a sauna. Offering a beachfront location, PM1114 serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a seasonal outdoor pool, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2 AM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 30 meters*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Beach club nearby (surcharge)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free beach cabanas
  • Bicycle rentals
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Bicycle parking
  • Sauna
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient toilets only

Special features

Dining

PM1114 - This beachfront bistro specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pool Bar - This beachfront bar serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from November 17 2025 to February 27 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 14 to October 31

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Neptuno Playa de Palma
Neptuno Hotel
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno

Frequently asked questions

Is Universal Hotel Neptuno - Adults Only currently open?

This property is closed from November 17 2025 to February 27 2026 (dates subject to change).

Does Universal Hotel Neptuno - Adults Only offer free cancellation for a full refund?

Yes, Universal Hotel Neptuno - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal Hotel Neptuno - Adults Only?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Universal Hotel Neptuno - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Universal Hotel Neptuno - Adults Only?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Universal Hotel Neptuno - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Universal Hotel Neptuno - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Is there an onsite casino at Universal Hotel Neptuno - Adults Only?

No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.

What is there to do at Universal Hotel Neptuno - Adults Only and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Universal Hotel Neptuno - Adults Only also has a fitness center.

Are there restaurants at or near Universal Hotel Neptuno - Adults Only?

Yes, PM1114 offers alfresco dining, Mediterranean cuisine, and pool views.

Does Universal Hotel Neptuno - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Universal Hotel Neptuno - Adults Only like?

Universal Hotel Neptuno - Adults Only is located on the waterfront, a short 3-minute walk from Hipotels Convention Centre and 2 minutes' walk from Playa de Palma.

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