Wife and I have been celebrating anniversaries at this property for years now. The new ownership has kept the charm and splendor of the old Ace. Will certainly be returning for many Friday the thirteenths to come.
Nelson
1 晚行程
2/10
The rooms were disgusting. Customer service both on the phone and in person were god-awful. Maybe, the worst hotel I've ever booked.
Joshua
3 晚行程
6/10
As a heads up- there is no parking available through Hotels.com. Parking was in a lot next to the building and was $45/night.
The room (standard queen) was in a studio layout with the shower directly behind the bed.
The mattress/ cushion/ sleeping pad was super thin and rock hard- I have slept on more comfortable futons.
The door codes were an interesting touch, but seemed a bit much for the front door, elevators, and room. The app for the room door only worked about half the time for me.
My biggest issue was that the cooling did not seem to really work. When I entered the room, it was set at 70 degrees and the air was super stagnant. I turned the thermostat down to 62, and left for 5+ hours, when I returned, the temperature was 69 degrees.
Bailey
1 晚行程
10/10
It is a simple and knit hotel. I enjoyed my stay for 3 nights!
Jinju
3 晚商务旅行
6/10
Rhonda
3 晚商务旅行
8/10
Cool old loft type vibes. Cool lottle balcony as well and convenient to lots of attractions and food. Only draw back i had was the bed is not too comfy. Other then that vibe and location alone was good for me and a 1 or 2 night stay
Aaron
1 晚行程
10/10
I was flying in late so hesitant because they don’t have front desk staff 24/7. The process was very easy and I actually used the staff more because I could just text them. A great stay and very nice staff members. A quieter hotel than other big names bordering the freeways.
Tessah
2 晚商务旅行
10/10
This was my first time at the hotel, I was truly amazed by staff and how helpful and accommodating, they walked me through every step explained how the security codes worked the staff was friendly even though I only stayed 1 day I know where I would stay again. Thank you for an amazing welcome.
Karla
1 晚行程
10/10
John Kenneth
4 晚行程
8/10
Great location, very clean, and great place to chill from the city.
Thomas
1 晚商务旅行
4/10
Not clean!
Not confortable
Dirty floors!
Jair
5 晚家庭旅行
10/10
JIAJUN
3 晚行程
6/10
Only allowed two towels for the room…
真实旅客
1 晚结伴旅行
8/10
En general el hotel es bueno. Mi cuarto estaba súper cómodo y espacioso, tenía todo lo que necesitaba y estaba limpio. La única situación negativa que tuve fue que no me mandaron la información de acceso en el tiempo que me habían indicado (72 horas antes por mail). Como es un hotel “sin front desk” esto me causó algo de ansiedad al acercarse la hora del check-in. Tuve que contactar por whatsapp al hotel y me resolvieron con la clave de acceso para entrar al edificio. Luego me tenían que enviar la información de mi habitación, que tampoco recibí. Cuando llegué al hotel había una persona atendiendo (por lo que no entiendo por qué dicen que no tienen front desk) y esta persona me ayudó en seguida. En resumen me gustó mucho mi estadía pero hubiera sido mejor sin la ansiedad de no recibir la información correctamente.