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Grand Hotel Excelsior Port Royal

3.5 star property
Waterfront hotel with outdoor pool, near Fort Charles

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Photo gallery for Grand Hotel Excelsior Port Royal

Sundeck
Exterior
Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Deluxe Room, 1 King Bed, Pool View | Terrace/patio
Located near Fort Charles, Grand Hotel Excelsior Port Royal offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy beachfront dining at Red Jack, unwind by the outdoor pool, or take part in onsite activities like fishing and boat tours.

Reviews

6.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Pillowtop bed
Separate bedroom
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Separate bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillowtop bed
Separate bedroom
  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • National Stadium - 27 min drive - 27.4 km
  • Jamaica Conference Center - 27 min drive - 27.5 km
  • National Gallery of Jamaica - 28 min drive - 27.8 km
  • Bob Marley Museum - 30 min drive - 29.8 km
  • Devon House - 31 min drive - 30.0 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Situated by the ocean, Grand Hotel Excelsior Port Royal is a great choice for a stay in Kingston. Guests can take a dip in the outdoor pool or grab a bite to eat at Red Jack, which serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 60 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Boat tours
  • Fishing
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 4 buildings/towers
  • Built in 1950
  • Garden
  • Terrace
  • An outdoor pool
  • 24-hour pool access
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Lever door handles
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.

Also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston
HELP_OUTLINE

Frequently asked questions

Does Grand Hotel Excelsior Port Royal offer free cancellation for a full refund?

Yes, Grand Hotel Excelsior Port Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Excelsior Port Royal?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Grand Hotel Excelsior Port Royal?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Grand Hotel Excelsior Port Royal?

Yes, an airport shuttle is available. The charge is USD 20 per person roundtrip.

What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Grand Hotel Excelsior Port Royal and nearby?

Have fun with onsite activities like fishing and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Hotel Excelsior Port Royal?

Yes, Red Jack offers alfresco dining and garden views.

What's the area around Grand Hotel Excelsior Port Royal like?

Grand Hotel Excelsior Port Royal is in Port Royal, a short 10-minute drive from Norman Manley Intl. Airport (KIN) and 4 minutes' walk from Old Gaol House.

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Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Airport
Bar
View
Location
Air conditioning
Ambience

Reviews

8/10 Good

Good option for early airport departure or late arrival. Simple accommodation recover for the next leg.
Anthony, 1-night trip

8/10 Good

Our stay was nice.
Amber, 9-night trip

10/10 Excellent

Everyone was super nice and very relaxing there. Would stay again!
Janet, 2-night trip

6/10 Okay

We stayed 2 nights to be close and convenient to the airport for departure. The "salt water" pool was very cloudy and unkept which was disappointing. Also there was construction on the property which was very noisy.
Donnett, 2-night trip

6/10 Okay

It was ok
Latoya, 1-night trip

8/10 Good

The amenities need upgrading
Hixford, 1-night trip

10/10 Excellent

Great location and great staff
hugh, 2-night trip

10/10 Excellent

It was amazing and i most definitely will be back soon
shena, 4-night trip

10/10 Excellent

It was a simple cozy comfortable stay. Its much better than what I expected as the reviews were making me a bit detterent but it was suitable for my stay. The rooms aren't of modern furnishings but based on the fact that its a historical community that is expected. The free breakfast was a full wholesome meal and it tasted very good. I enjoyed my short visit to Port Royal I will definitely return. Also Gloria's is a very nice affordable and taste restaurant, walking distance up the road from the hotel that you must try
Ebany, 1-night trip

10/10 Excellent

Definitely worth staying a couple of nights and super close to the Kingston airport. A great hub to walk to all the sights in Port Royal and to catch a boat to the cays.
jessica, 2-night trip

10/10 Excellent

The food,the view, the staff… everything was perfect
Sutanya, 1-night trip

10/10 Excellent

One night stay

It went well. Breakfast was a little sparse but ok! There is no airport transfer service other than calling a taxi
William, 1-night trip

4/10 Poor

This is the second time my husband and I have stayed here. Unfortunately we went back after the first time, because we were visiting my husband's family in Port Royal and this is the only hotel there. The grounds are beautiful but our room was not very clean. We struggled to find a outlet that worked to charge our phones. The plumbing was coming out of the walls and there was a terrible banging on the walls from work being done in the room next door! The hotel is very pricey for what you get! The food at the overpriced restaurant onsite was also not very good!
Gwendolyn, 5-night trip

6/10 Okay

Good, average but the views make it worth while

The hotel view was amazing I loved that. But the tv didn’t work in the room and I wasn’t informed that they all were down until check out. Also no housekeeping came to change sheets or give extra towels. Hotel staff said it was only 1 key to that particular room.
2-night trip

8/10 Good

They were very very very slow with the food, often ran out of minor things like coffee. The bed was hard, the safe did not work. The view was amazing though, and the food was too expensive.
Albert, 2-night trip

10/10 Excellent

Continues to improve
Curtis, 1-night trip

2/10 Terrible

The bathroom was filthy. The toilet needed cleaning
janet, 3-night trip

4/10 Poor

No internet available very unstable,

Hotel was ok, internet terrible, service ok, view and property nice, I was charged without showing me the receipts days after checkout without my consent. Still waiting for the hotel to send me copies of receipts.
Maria, 4-night trip

6/10 Okay

No basic amenities in the room
Joy, 1-night trip

8/10 Good

I think the price should come down 190.00 a night is too much fir jo tv access nor room service.I like the property they have several places to go.not a dull moment.Quiet cozy however wifi wasnt good if i wouldve known no tv i wouldnt stay as I wanted to relax and watch tv during dn time.However u csn just try stay out n b z until u r tired.i l felt i wouldve gotten dome money back a discount of some kind .i booked thru expedia so so will take it up with them.
Ms, 1-night trip

8/10 Good

This is a lovely property.
Mark, 1-night trip

4/10 Poor

Amazing views from top floor. Easy on-site parking. Staff was helpful. First room i got upstairs had a beautiful view, was very clean but the toilet didnt work. So i was moved to a room downstairs. Very old tub, old toilet, tiles need changing, musty as if it wasnt cleaned recently. The a c was nowhere near the bed. The sheets were itchy and the rooms had mosquitoes. I didn't want to ask to be moved again, so i stayed. Came to unwind and get some work done. Didn’t work out. No desk and chair in the room. The lady at the front desk, Tashema, was helpful & brought up a chair for me.
Sobrina, 1-night trip

6/10 Okay

minimal amenities for the price. TV did not work, no hot water. Noisy party boats and karaoke nearby my room.The rooms have minimal art and look barren. Booking online showed no reservations for the less expensive rooms but when I was on sight there were plenty available. Seems a bit dishonest to get you to book the most expensive larger rooms when I was only one person and even those top of the line rooms were nothing to be proud of.
Warren, 1-night trip

4/10 Poor

Tv didn’t work bathroom broken staff morale was low
Bryan, 1-night trip

2/10 Terrible

It’s a dirty motel charging hotel prices. It was filthy. No towels, no soap. We had to wait for them to clean towels. The knob on the rust and hole filled shower came right off, the toilet was plugged, there’s bugs all over and overall it’s like a hostel
nicole, 3-night trip