In the heart of West London, Dorsett Shepherds Bush offers a warm welcome with an on-site Asian cuisine restaurant, Shikumen. With dry cleaning services, luggage storage and multilingual staff at your disposal, guests can unwind at the 24-hour gym or connect to WiFi in the comfort of their room.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pet friendly
Free WiFi
Connecting rooms available
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Coffee shop/cafe
Meeting rooms
24-hour front desk
Snack bar/deli
Laundry service
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Connecting/adjoining rooms available
Television
Daily housekeeping
Coffee/tea maker
Elevator
Minibar
The current price is CNY1,401
CNY1,401
CNY1,681 total
includes taxes & fees
Jun 21 - Jun 22
Why we love this property
Dining variety on-site
This hotel boasts a restaurant with local and international cuisine, plus a cafe and bar. English breakfast lets guests start their day with a hearty meal.
Sleep in style
Premium bedding transforms each guestroom into a tranquil haven. A well-stocked minibar adds convenience, making late-night cravings a breeze.
Westfield London Shopping Centre - 10 min walk - 0.9 km
BBC Television Centre - 11 min walk - 0.9 km
Kensington High Street - 6 min drive - 1.7 km
Getting around
Heathrow Airport (LHR) - 30 min drive
Farnborough (FAB) - 45 min drive
Luton Airport (LTN) - 72 min drive
London City Airport (LCY) - 76 min drive
Gatwick Airport (LGW) - 77 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 18 min walk
Shepherd's Bush Market Underground Station - 3 min walk
Goldhawk Road Underground Station - 5 min walk
Shepherd's Bush Underground Station - 6 min walk
Restaurants
Shikumen Shepherd's Bush - 1 min walk
The Defector's Weld - 2 min walk
Jin - 1 min walk
The Sindercombe Social - 1 min walk
Liz Cafe - 1 min walk
About this property
Dorsett Shepherds Bush
Dorsett Shepherds Bush puts you just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant Spice Gallery, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: Shepherd's Bush Market Underground Station is 3 minutes away and Goldhawk Road Underground Station is 5 minutes.
At a glance
DONE
Hotel size
317 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2014
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
37-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Onsite venue #3 - This coffee shop serves light fare only. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 percent
Children & extra beds
Rollaway beds are available for GBP 70.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London
Frequently asked questions
Does Dorsett Shepherds Bush offer free cancellation for a full refund?
Yes, Dorsett Shepherds Bush does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dorsett Shepherds Bush?
Yes, cats and dogs are welcome. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Dorsett Shepherds Bush?
Sorry, there's no onsite parking at Dorsett Shepherds Bush.
What are the check-in and check-out times at Dorsett Shepherds Bush?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Dorsett Shepherds Bush and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Dorsett Shepherds Bush?
Yes, Restaurant Spice Gallery offers local and international cuisine.
What's the area around Dorsett Shepherds Bush like?
Dorsett Shepherds Bush is a short 3-minute walk from Shepherd's Bush Market Underground Station and 20 minutes' walk from Kensington High Street. Travelers say the area is walkable and good for shopping.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Breakfast
Lobby
Bathroom
Bed
Shower
Restaurant
Bar
Reviews
Verified
10/10 Exceptional
Apr 11, 2026
Upgrated room was a bonus. Massive bed and very chic.
Zainab
Zainab, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Amazing staff, food and location
Jason
Jason, 5-night trip
Verified
8/10 Very good
Mar 19, 2026
Nice hotel in good location. On both check in and check out there were staff available but didn’t acknowledge me until their colleague took over
Stuart
Stuart, 1-night trip
Verified
8/10 Very good
Feb 11, 2026
Bed was really comfortable
Damian James
Damian James, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Beautiful property and great location.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Clean and as described
Javed
Javed, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Very friendly staff especially Aaron
Nkechi
Nkechi, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The location was excellent for what I required, the staff especially Francois the manager were top draw, the shared facilities were very clean and of a great standard and the atrium was superb.
Philip
Philip, 1-night trip
Verified
8/10 Very good
Jan 29, 2026
room was clean, shower a bit small but good pressue.
Jon
Jon, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Good value, comfortable nights sleep.
Jeanette
Jeanette, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Lovely hotel in a good location
Jill
Jill, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Comfortable room and friendly staff
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
The staff were very welcoming and helpful and the room was very spacious and clean.
Aidan
Aidan, 1-night trip
Verified
8/10 Very good
Jan 23, 2026
Room was lovely for the price paid. Staff friendly and attentive. The toilet was blocked in our room and we were moved within 15 mins no issues
Keisha
Keisha, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Great staff, comfortable room and good value for a west London hotel.
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Nice clean rooms with fridge, hairdryer, comfy beds
Lena
Lena, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
We just wrapped up our second annual stay at your wonderful hotel, and once again, it did not disappoint. A special thank you to Aaron at the front desk, who provided exceptional service and truly made us feel welcome. Now that we’ve headed back from London, we can say with certainty: whenever we return to the city, this will be our home away from home. An amazing experience all around!
Arron
Arron, 2-night trip
Verified
8/10 Very good
Dec 22, 2025
Super location. Lovely hotel. Early check-in charge is a rip off.
Lee
Lee, 1-night trip
Verified
8/10 Very good
Dec 31, 2025
Lovely Hotel, Staff very helpful. Just disappointed on breakfast, nothing left whenever we came down at 9.40
Junior
Junior, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
This hotel is clean friendly well situated for shopping transport etc. Staff are super friendly and helpful and make you very welcome
Maureen
Maureen, 1-night trip
Verified
8/10 Very good
Dec 23, 2025
Reception staff were lovely, hotel was clean. Food wasn't amazing and not much choice for fussy children!! If we were staying for a week I'm not sure we would have eaten at the hotel but we were only there one night to see a show at the O2 Academy next door so perfect for what we wanted.
Holly
Holly, 1-night trip
Verified
8/10 Very good
Oct 30, 2025
Staff all really lovely. Nice bath. Breakfast was adequate.
Libby
Libby, 1-night trip
Verified
8/10 Very good
Nov 17, 2025
Clean room, great staff on the front desk. No coffee in the room (just hadn’t been replaced) and a really bright clock next to the bed, but would stay again for sure.
Richard
Richard, 1-night trip
Verified
8/10 Very good
Jan 14, 2026
Convenient location to the shopping centre and tube. Rooms always clean, tidy and ready. My one bug bear is that there is never any english breakfast tea in the rooms! Always have to go down and ask for it at reception
Amelia
Amelia, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
The hotel is clean and modern and the staff are excellent. Particularly the gentleman who was in charge of the dining area. Very convenient for travelling into the city with Shepherds Bush Tube only 8 mins walk.