In the heart of the city, Arkana Motel offers a tranquil oasis with its garden and outdoor pool. Relax on sun loungers by the swimming pool or make use of laundry facilities and luggage storage during your stay.
Brennan And Geraghtys Store Museum - 10 min walk - 0.9 km
Queens Park - 2 min drive - 1.9 km
Mary Poppins Statue - 2 min drive - 1.6 km
Customs House Interpretive Centre - 2 min drive - 1.6 km
Brolga Theatre and Convention Centre - 2 min drive - 2.3 km
Getting around
Hervey Bay, QLD (HVB) - 38 min drive
Maryborough West Station - 9 min drive
Maryborough Station - 16 min walk
Howard Station - 27 min drive
Restaurants
‪McDonald's - ‬10 min walk
‪White Lion Hotel - ‬2 min drive
‪Old Sydney Hotel - ‬2 min drive
‪KFC - ‬16 min walk
‪Red Rooster - ‬1 min walk
About this property
Arkana Motel Maryborough, SureStay Collection by BW
Located near a train station, Arkana Motel Maryborough, SureStay Collection by BW is a great choice for a stay in Maryborough. Other highlights include an outdoor pool and a garden.
At a glance
DONE
Hotel size
33 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Uncovered onsite self parking (AUD 1 per week)
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Barbecue grills
Traveling with children
Baby bath
Bed rails
Pool gate
What to do
Whale-watching nearby
Fishing nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
An outdoor pool
Reception hall
Accessibility
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
45-inch flat-screen TV
Premium digital channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Window screens
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Desk chair
Food and drink
Freezer
Microwave
Free bottled water
Highchair
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Parking
Uncovered self parking costs AUD 1 per week
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 7:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arkana Maryborough
Arkana Motel
Arkana Motel Maryborough
Arkana Motel Motel
Arkana Motel Maryborough
Arkana Motel Motel Maryborough
Frequently asked questions
Is there a pool at Arkana Motel Maryborough, SureStay Collection by BW?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at Arkana Motel Maryborough, SureStay Collection by BW?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arkana Motel Maryborough, SureStay Collection by BW?
Yes. Self parking costs AUD 1 per week.
What are the check-in and check-out times at Arkana Motel Maryborough, SureStay Collection by BW?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Arkana Motel Maryborough, SureStay Collection by BW and nearby?
Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a picnic area and a garden.
What's the area around Arkana Motel Maryborough, SureStay Collection by BW like?
Arkana Motel Maryborough, SureStay Collection by BW is in Central Maryborough, a short 10-minute walk from Brennan And Geraghtys Store Museum and 11 minutes' walk from Station Square Shopping Centre.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
8.2
Location
7.8
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
6/10 Good
Sep 28, 2025
Room was clean. Towels were clean. Okay for a night
B M de
B M de, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
Terry
Terry, 1-night trip
Verified
8/10 Very good
Sep 16, 2025
Check-in was by emailed code as there was no one at reception. Having said that, the staff we met later were friendly and helpful.
Trev
Trev, 2-night trip
Verified
4/10 Fair
Jul 27, 2025
Tired
It was run down and the bathroom wasn’t clean with hairs on the sink, mould on shower grouting and unclean bench in bathroom.
The bed was comfortable and clean though.
John
John, 1-night trip
Verified
8/10 Very good
Aug 17, 2025
It was a Great Stay the Bed was really comfy Staff were very accommodating overall it was a pleasant experience .
Chrissy
Chrissy, 2-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Was good
Mick
Mick, 2-night trip
Verified
6/10 Good
Apr 13, 2025
Very basic, two single beds, management was great though.
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2023
Very clean and comfortable
Staff were welcoming and friendly 😊
Julie Anne
Verified
10/10 Exceptional
Aug 23, 2025
We had a nice stay. The place was very very clean. They are making alot of improvements by refurbing which is excellent to see. Check in is simple and efficient. Honestly can't understand some of the reviews on here - Paying $140 a night and expecting the a 5 star hotel. The beds are fine, sheets are freshly laundered, free tea and coffee and biscuits
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 15, 2024
Good bed and shower
Kent
Kent, 1-night trip
Verified
4/10 Fair
Aug 18, 2025
The motel is showing its age. Our room did have new refrigerator, air conditioner and TV but the shower and toilet needs a make over.
Rob
Rob, 3-night trip
Verified
2/10 Poor
Jul 28, 2025
Catfish. Nice people running it but it is awful. They do the best they can.
Nicole
Nicole, 3-night trip
Verified
2/10 Poor
Oct 6, 2025
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
Dianne
Dianne, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2016
Good friendly service
Clifford
Verified
2/10 Poor
Aug 22, 2025
Loud. Dirty. Old.
Kristen
Kristen, 2-night trip
Verified
2/10 Poor
Oct 5, 2025
The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place
Clarice
Clarice, 1-night trip
Verified
2/10 Poor
Jul 27, 2025
Couldn't stay there. No privacy. Couldn't even watch tv without anyone seeing what you're doing
James
James, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2023
It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not noisy even tho it’s just off the highway.
Lucinda
Lucinda, 2-night trip
Verified
2/10 Poor
Apr 23, 2025
Never stay there
The place was an absolute mess, people sitting on the ground in the car park, todlers running around the car park
Craig
Craig, 1-night trip
Verified
2/10 Poor
May 19, 2025
The prostitute working next door to our room ..all night
Marco
Marco, 1-night trip
Verified
8/10 Very good
Jan 3, 2023
Overall good. Liked the self service BBQ. Recommended highly. Very quiet and comfortable
Shalendra
Verified
2/10 Poor
Sep 28, 2025
Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.
Megan
Megan, 2-night trip
Verified
4/10 Fair
Jul 16, 2025
Missing a curtain, had to request a blanket to cover window. Kittens in the room, room smelt like cat urine. Was the last room available in town, wouldn’t stay again.
Verified traveler
1-night trip
Verified
6/10 Good
Aug 5, 2025
We liked the having to not see reception and have codes sent via text to enter the room etc.
The beds were comfy. Sheets could have fit the queen bed better.
There was a smell in the bathroom that was a mixture of musty and mouldy and the toilet wasn’t sealed to the floor. It was a bit rocky.
Overall good stay for a quick stay.
Staff were fantastic when I did get to speak to them. I think there may be a renovation going on
Sarah
Sarah, 2-night trip
Verified
2/10 Poor
Aug 18, 2025
We could not stay in the property and we immediately left - it was in a disgusting state (hadn’t been cleaned properly). I have photographs if required. Noting I could not stay and had to make alternate arrangements I would appreciate consideration of a return of money. Thank you for considering.