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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

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8 bars/lounges, 2 poolside bars, beach bar
Junior Suite, Pool Access ((Swimout) Deluxe) | 1 bedroom, free minibar, in-room safe, desk
8 bars/lounges, 2 poolside bars, beach bar
Garden
Located on a pristine white sand beach, Platinum Yucatan Princess Adults Only - All inclusive offers a luxurious retreat. Enjoy international cuisine at one of the 6 restaurants, relax with a drink at the poolside bar or indulge in reflexology and massages at Princess Spa Platinum. With fitness classes, outdoor tennis courts and basketball to enjoy along with free self parking.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace
The current price is CNY1,543
CNY1,889 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite (deluxe)

8.2 out of 10
Very good
(84 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Hot Tub (deluxe)

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | 1 bedroom, free minibar, in-room safe, desk

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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The price is CNY1,821
CNY1,821 total
includes taxes & fees
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About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a fitness center. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 470 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • Golf driving range on site
  • 13 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.97 per accommodation, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
HELP_OUTLINE

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 13 outdoor pools.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

Sorry, pets aren't allowed.

Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in are available.

Is there an onsite casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?

Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travelers say this property is in a good location.

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Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Room service
Adults

What guests liked

  • The property features many pools that are fun, clean, and never felt crowded. (175 reviews)
  • Dining options were great with various restaurants and food available as often as desired. (61 reviews)
  • The spa services were highly praised for being relaxing, excellent, and phenomenal, with many reviewers raving about their massage experiences. (23 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great resort with so much to do!
Ashley J, 5-night trip

10/10 Exceptional

The staff was amazing, the beach was right by the hotel, food was pretty good as well. Overall, thoroughly enjoyed our stay!
Claus Connor, 6-night trip

10/10 Exceptional

Great spot for the price !
Alexander Lee, 4-night trip

8/10 Very good

Everything was great! Id definitely stay there again. The only thing that was disappointing was the beach. There was a storm a few days before our arrival and made the beach have ALOT of seaweed therefore making the beach smell gross and unsuitable to swim. Other then that. It was great.
patricia, 1-night trip

10/10 Exceptional

The property was great and the myan spa treatment was amazing.
Nicole L, 4-night trip

10/10 Exceptional

Loved staying here with my husband great staff great resort
Katherine, 3-night trip

10/10 Exceptional

Excellent stay. Staff was great!
Luke, 6-night trip

10/10 Exceptional

This was a nice property for relaxing at the pool or sitting on the beach. Restaurants were very good, you won’t go hungry.
Sandra, 7-night trip

10/10 Exceptional

We loved our stay here! Amazing staff friendly fun activities and resort. Good food!
Amanda, 4-night trip

10/10 Exceptional

Very friendly staff, amazing food and drinks.
Jacob, 5-night trip

8/10 Very good

Highly recommend with minor service tweaks

Overall Experience: We had a great stay and would definitely recommend it. The food and beverages met our expectations, we really enjoyed them. We also appreciated that most of the dining restaurants didn’t require reservations, which made things more convenient. Vibe: The resort offers the best of both worlds, you can enjoy a quiet, relaxing atmosphere or a more dynamic, lively experience, all within the same property. Area for Improvement: Customer-oriented service could be enhanced. ie, bartenders seemed hesitant to offer drink suggestions or engage with guest questions, and hosts at dinning restaurants could be more welcoming for a better service experience. Special Shout-Out: Kudos to the bellboys and the spa team for their outstanding service!
2-night trip

10/10 Exceptional

Great location and excellent customer service
Sonia, 4-night trip

8/10 Very good

The staff was amazing!
Joseph, 5-night trip

10/10 Exceptional

The resort was beautiful with great dining options. The person that cleaned our room the first two days was amazing!
Kathleen Jean, 5-night trip

10/10 Exceptional

It was very nice and staff was nice and helpful. Beach and pool was good.
Lynsey, 5-night trip

10/10 Exceptional

Wonderful Adults only resort for vacation.
Eshetu Getachew, 7-night trip

10/10 Exceptional

Very nice resort
Yohanna, 6-night trip

10/10 Exceptional

Staff were incredibly friendly. Had swim up suite and it was nice
Juma, 7-night trip

10/10 Exceptional

We had an excellent stay at this resort. The staff were friendly and attentive, food was great and the drinks were always spot on. Highly recommended this to anyone looking for a great time, but also a quiet evening to relax.
Joshua, 7-night trip

10/10 Exceptional

Beautiful property
Marcel, 7-night trip

8/10 Very good

Nice people, good food.
Mariam, 3-night trip

8/10 Very good

The staff were the friendliest we have ever had the pleasure of meeting.
Christopher, 3-night trip

10/10 Exceptional

Beatuful, wish the beach was more swimable, very rocky in the water.
kori, 7-night trip

10/10 Exceptional

My wife & I loved the resort. It was easy to navigate around the property.
nathaniel, 7-night trip

10/10 Exceptional

Staff service and good food
Nadya, 4-night trip