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The Ancient Gatehouse Hotel

3.0 star property

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Room | Premium bedding, individually decorated, individually furnished, desk
Front of property
Breakfast, lunch, dinner served; Italian cuisine
Exterior
The Ancient Gatehouse Hotel, a guesthouse connected to a shopping center, offers guests the perfect blend of relaxation and convenience. Unwind in the garden or on the terrace while staying connected with in-room WiFi; enjoy Italian cuisine at Rugantino restaurant and take advantage of helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Terrace
  • Garden
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Separate bedroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

City Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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Front of property

White Hart Inn

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  • Free WiFi
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8.2 out of 10, Very Good, 347 reviews
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About the neighborhood

Map
20 Sadler Street, Wells, England, BA5 2SE

What's nearby

  • Wells Cathedral - 3 min walk - 0.3 km
  • Vicar's Close - 3 min walk - 0.3 km
  • Wells Bishop's Palace - 5 min walk - 0.4 km
  • Wookey Hole Caves - 8 min drive - 3.5 km
  • Glastonbury Tor - 14 min drive - 12.0 km

Getting around

  • Bristol International Airport (BRS) - 39 min drive
  • Frome Station - 27 min drive
  • Castle Cary Station - 27 min drive
  • Yatton Station - 29 min drive

Restaurants

  • ‪Cathedral Green - ‬1 min walk
  • ‪The Quarter Jack - ‬7 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪Flapjackery - ‬1 min walk
  • ‪Coffee#1 - ‬3 min walk

About this property

The Ancient Gatehouse Hotel

The Ancient Gatehouse Hotel puts you within a 15-minute drive of Glastonbury Tor. For a bite to eat, guests can check out Rugantino, which serves Italian cuisine and is open for breakfast, lunch, and dinner. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 9 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free offsite parking within 328 ft
    • Street parking available

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • Multilingual staff

Facilities

  • Built in 1473
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • 18-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 15.00 for children
  • Late check-out can be arranged for an extra charge of GBP 24 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells
HELP_OUTLINE

Frequently asked questions

Does The Ancient Gatehouse Hotel offer free cancellation for a full refund?

Yes, The Ancient Gatehouse Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Ancient Gatehouse Hotel?

Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Ancient Gatehouse Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 24 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Ancient Gatehouse Hotel and nearby?

The Ancient Gatehouse Hotel has a garden.

Are there restaurants at or near The Ancient Gatehouse Hotel?

Yes, Rugantino offers Italian cuisine.

What's the area around The Ancient Gatehouse Hotel like?

The Ancient Gatehouse Hotel is in the heart of Wells, a short 2-minute walk from Wells Cathedral and 8 minutes' walk from Mendip Hills.

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The Ancient Gatehouse Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Cathedrals
View
Service staff
Breakfast
Restaurant
Location
Green
Parking
Bedrooms

What guests liked

  • Breakfast was consistently described as delicious, made to order, and one of the best property breakfasts experienced. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely room in an interesting building in the heart of Wells. Friendly staff.
1-night trip

10/10

Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!
4-night trip

10/10

Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.
1-night trip

10/10

Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
2-night trip

10/10

Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
2-night trip

10/10

All went fine
1-night trip

10/10

Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
1-night trip

10/10

Great stay! The restaurant was great and such an interesting building.
2-night trip

8/10

We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
2-night trip

10/10

Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service. Parking not that convenient, but that is expected.
2-night trip

10/10

Wonderfully located in this historic city
1-night trip

8/10

Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
1-night trip

10/10

The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
1-night trip

10/10

Room a bit tired in places but clean and comfortable bed with top view.
1-night trip

10/10

Wonderfully friendly staff. Great location just steps away from the cathedral.
1-night trip

6/10

The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells. The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices. Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.
Amazing Breakfast
Hotel Exterior
Cathedral View from breakfast
1-night trip

10/10

I rarely do reviews but what a gem of a place.
1-night trip

10/10

What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
1-night trip

10/10

A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
1-night trip

8/10

Fantastic location with our room having a clear view of the wonderful Wells cathedral.
3-night trip

10/10

Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
1-night trip

10/10

Such a great place to stay …..love how old the building is and the quirkiness of it. Also the Beautiful view of the Cathedral from our room !
2-night trip

10/10

Lovely old building with a fantastic view of the cathedral. Handy over night parking by the green. Staff were very friendly.
2-night trip

10/10

Absolutely stunning views of the cathedral. Food and service was incredible
2-night trip

10/10

Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
1-night trip