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Casa Museo Na Bolom

3.0 star property
Inn with restaurant, near San Cristóbal de las Casas Cathedral

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In the historic heart of Del Cerrillo, Casa Museo Na Bolom offers a tranquil retreat with a garden and library. Relax on the sun-kissed terrace or stay connected with in-room WiFi. Previous guests praise the attentive staff and love exploring nearby San Cristóbal de las Casas Cathedral.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Spa services
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Library

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Fireplace

Room options

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 249 reviews
The price is CNY223
CNY263 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Vicente Guerrero No. 33, Barrio del Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum - 1 min walk - 0.0 km
  • Ex-Convent of Santo Domingo - 10 min walk - 0.9 km
  • Guadalupe Church - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 13 min walk - 1.1 km
  • Mesoamerican Museum of Jade - 15 min walk - 1.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 80 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬6 min walk
  • ‪Antonia - ‬6 min walk
  • ‪Los Chapulines - ‬7 min walk
  • ‪Jardín del Jaguar - ‬1 min walk
  • ‪Sarajevo Café Jardín - ‬7 min walk

About this property

Casa Museo Na Bolom

Casa Museo Na Bolom offers a great location, putting you within a 15-minute walk of San Cristóbal de las Casas Cathedral. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a health club, and a terrace.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
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Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Library
  • Health club
  • Spa services

Room amenities

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Renovations and closures

The property is closed between July 01 and December 31.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard

Also known as

Casa Museo Na Bolom

Museo Na Bolom

Museo Na Bolom Inn

Museo Na Bolom Inn Casa

Casa Museo Na Bolom Inn San Cristobal de las Casas

Casa Museo Na Bolom Inn

Casa Museo Na Bolom Inn

Casa Museo Na Bolom San Cristóbal de las Casas

Casa Museo Na Bolom Inn San Cristóbal de las Casas

Frequently asked questions

Is Casa Museo Na Bolom currently open?

The property is closed between July 01 and December 31.

Does Casa Museo Na Bolom offer free cancellation for a full refund?

Yes, Casa Museo Na Bolom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Museo Na Bolom?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Museo Na Bolom?

Yes, there's free self parking.

What are the check-in and check-out times at Casa Museo Na Bolom?

You can check in starting at 3 PM. Check-out time is 1 PM.

What is there to do at Casa Museo Na Bolom and nearby?

Casa Museo Na Bolom has a health club and spa services, as well as a garden.

Are there restaurants at or near Casa Museo Na Bolom?

Yes, there's an onsite restaurant.

What's the area around Casa Museo Na Bolom like?

Casa Museo Na Bolom is a short 14-minute walk from San Cristóbal de las Casas Cathedral and 11 minutes' walk from Guadalupe Church.

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Reviews

Casa Museo Na Bolom Reviews

7.4

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

6/10 Good

Na Bolom, an old property that needs refreshing

Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night.
Verified

10/10 Exceptional

Un hotel súper relajante

Me encanto, la verdad solo cosas buenas, todo perfecto.
Verified

8/10 Very good

Interesante Hotel-Museo, no hay internet en las habitaciones y la administracion del lobby es un desastre
Verified

10/10 Exceptional

Una Estancia Magica

Me encanto mi estancia en Na Bolom! Las personas eran muy agradables, la habitacion muy limpia y hermosa, con vista al jardin y flores frescas en la habitacion. Detalles historicos aportaron tambien a que esta estancia fuera de lo mas linda y magica.
Verified

8/10 Very good

Volvería con los ojos cerrados

Las mejores camas en mucho tiempo. A pesar de que hacía frío, no lo sentimos por la ropa de cama y la chimenea en el cuarto. La comida, muy buena y con muy buen precio. El museo de la casa con cosas interesantes de sus fundadores.
Verified

8/10 Very good

Diferente. Es un museo asi que no es para todos lo

La cama impecable. El baño limpio pero una remodelada no le vendria mal. Los jardines increibles. La atencio muy buena.
Verified

2/10 Poor

Avoid this hotel!!! Its overbooking!

Take this advise: Do not book this hotel. They are overbooking their hotel, don´t pay the fees to the hotel search engines. It was the worst experience. I book and travel 30 to 50 nights are year with Expedia.com. Expedia.com can surely proff it. The hotel then put us into two different hotels. These hotels had lower rates and were lower in quality. Last but not least, we were not helped be Expedia.com to receive the balance back nor the whole money (which should have been the case). This hotel should be immediately removed from Expedia.com
Verified

10/10 Exceptional

Hotel muy agradable y acogedor

Muy acogedor, con lindas áreas comunes. Excelente opción para viajar con niños pequeños, buena ubicación y el servicio es excelente. Las personas que trabajan en Casa Na Bolon disfrutan de su trabajo. La comida es de buena calidad y las habitaciones tienen chimenea que puedes disfrutar cada noche.
Verified

10/10 Exceptional

Hotel con vistas lindas de selva

Me atendieron muy bien en Na Balom, y me sentía como si estuviera dentro de la selva, pero con las comodidades de la casa. Por ejemplo, había una chiminea muy buena dentro de la habitacion, y leña ya lista. La historia del lugar, junto con el ambiente místico hacen a este hotel un lugar que en realidad vale la pena visitar.
Verified

10/10 Exceptional

Chiapas trip

Very interested lot of culture, clean, staff very nice and they make feel with safe.
Verified

8/10 Very good

Atmospheric

We had a Junior suite which was cheaper to book online than at the hotel. Nice room with jacuzzi which had seen better days so was noisy and not very pleasant. Fireplace was nice and took off the hill at night and comfortable bed. Downside was it was a little noisy at night next to a road and frustratingly the toilet lid would not stay up which wasn't very nice when one was sat down. Not sure what happened to breakfast on the Sunday morning but it was on the next morning.
Verified

6/10 Good

En general bien

No esta mal el hotel en algunas cosas, pero la habitación que nos dieron tenía bichos en la tina, no hay mucha luz en la habitación y si se llega muy noche se encuentran las puertas cerradas y hay que esperar mucho para que abran.
Verified

4/10 Fair

Caro para lo que ofrecen y sucio

A mi llegada me dieron una habitación que olia mal, con una cerveza y ropa de un aterior huesped en el ropero, nos dieron otra habitación en la noche que igual olía mal, con telarañas en el techo y el piso sucio, al día siguiente pedí que me regresarán el dinero, lo único que salva a ese hotel es su personal que trata con mucho esfuerzo de atender al huesped, en semana santa ya no encontré otro hotel evidentemente, me dieron su mejor habitación por el mismo precio en compensación a lo ocurrido, tenía jacusi, seguia oliendo mal, pero ya se advertía que la limpiaban más seguido, la verdad no lo recomendaría, el precio en el fiesta inn en el centro cuesta lo mismo y no estan igual. nada que ver con las fotografías que ofrecen como publicidad, me hizo pasar muy mal rato, tuve que comprar unas sabanas limpias en el centro para dormir la primer noche, no tienen televisión, el wifi solo funciona en algunas habitaciones, muy decepcionante.
Verified

10/10 Exceptional

El servicio y ambiente excelente

Un hotel auténtico , ambientado al lugar y su cultura. Permite el trato entre los huespedes , lo cual enriquece la experiencia
Verified

8/10 Very good

Nabolom

Very clean, simple hotel with tons of history! It's not the prettiest, but it's clean and has all you need.
Verified

4/10 Fair

Disappointing

A beautiful old building of character with pleasant courtyard gardens. However, this is by far more of a museum than a hotel. Our room was cold and uncomfortable and despite a number of requests, we had no hot water. We had booked two nights here on-line but left after one night to move to a more comfortable hotel in the centre. We lost what we had already paid for the second night.
Verified

2/10 Poor

hotel Na bolom un fraude

En realidad no me gusto para nada el hotel sobre todo la limpieza de las habitaciones y los baños me ahorro el comentario
Verified

6/10 Good

Hotel-Museo

No tuve tiempo de ver las actividades del hotel, pero es recomendable para mochileros y gente que quiera descansar y leer libros
Verified

6/10 Good

Hotel agradable con chimenea

el hotel esta muy bien lo único que hace falta es el restaurante y la cafetería ademas que la parte del museo esta muy obscura
Verified

8/10 Very good

serene and green

We loved our stay at Na Bolom! This was our second trip to San Cristobal within five years, and having visited Casa Museo Na Bolom last time and having discovered that it was also a hotel, we booked our stay here this time. Our room was deep in the beautiful garden; it was clean and beautifuly decorated. The fireplace was re-stocked with wood every day, and we had a lovely fire to keep us warm during cool nights. The staff was friendly and accomodating, and there is always plenty to do without leaving the compound. Most importantly, the grounds of Na Bolom are quiet and restful, which was important to us after the day of exploring. Na Bolom is about 10 minutes walk from the center of town, but it is a nice walk, and if necessary, the taxis are inexpensive. Overall, our stay here exceeded our expectations and we'll definitely come back again.
Verified

4/10 Fair

Bad experience

There was no hot water and it took more than one hour for this issue to be solved. They gave us another room, we had to move our stuff to the new room at 10:30 pm... The rooms are extremely cold. You may find this hotel incredible if you like to sleep in old and rustic places but you should also know that old means no hot water and getting sick because of the low temperatures.
Verified

10/10 Exceptional

Hospedagem em um Hotel/Museu

Verified

8/10 Very good