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Continental Caribe Bay

3.5 star property
Hotel with outdoor pool, near Museum of Maya Culture

Choose dates to view prices

Unwind near the Fisherman's Fountain at Continental Caribe Bay. Enjoy international cuisine at Nah Balam, relax in the garden, or stay active with a gym session and outdoor pool. With conference facilities and free WiFi, this hotel offers a perfect blend of leisure and productivity.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Room service
  • Conference center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Desk, free WiFi

Junior Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Junior

Desk, free WiFi

Suite Junior

  • 22 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Quadruple Room Standard

Desk, free WiFi

Quadruple Room Standard

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • Free WiFi

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The price is CNY326
CNY411 total
includes taxes & fees
Jun 23 - Jun 24
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About the neighborhood

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.2 km
  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Malecón de Chetumal - 14 min walk - 1.2 km
  • Palacio de Gobierno - 16 min walk - 1.4 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
  • Corozal (CZH) - 38 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪Restaurante el Vaticano - ‬3 min walk
  • ‪Capital Plaza Hotel - ‬2 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪Restaurant Chetumal - ‬1 min walk

About this property

Continental Caribe Bay

  • When you stay at Continental Caribe Bay, you'll be in a fantastic location, just a 5-minute walk from Museum of Maya Culture and Museo de la Ciudad. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nah Balam, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a fitness center, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 20
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Reception hall

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Capital Plaza Chetumal

Capital Plaza Hotel Chetumal

Capital Plaza Hotel

Continental Caribe Bay Hotel

Continental Caribe Bay Chetumal

Continental Caribe Bay Hotel Chetumal

Frequently asked questions

Does Continental Caribe Bay offer free cancellation for a full refund?

Yes, Continental Caribe Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Continental Caribe Bay?

Yes, there's an outdoor pool.

Are pets allowed at Continental Caribe Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Continental Caribe Bay?

Yes, there's free self parking.

What are the check-in and check-out times at Continental Caribe Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Continental Caribe Bay and nearby?

Continental Caribe Bay has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Continental Caribe Bay?

Yes, Nah Balam offers international cuisine.

What's the area around Continental Caribe Bay like?

Continental Caribe Bay is a short 8-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 17 minutes' walk from Palacio de Gobierno.

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Reviews

Continental Caribe Bay Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean and pleasant with bar and food service available. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Bed
Room

Reviews

Verified

10/10 Exceptional

Hotel was very good and staff was very friendly and accomodating.
Shumari, 1-night trip
Verified

8/10 Very good

Location is good. Friendly and helpful staff.
Ceon, 1-night trip
Verified

8/10 Very good

Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned.
Randon, 1-night trip
Verified

8/10 Very good

Overall the hotel is very good. Always clean
Ceon, 2-night trip
Verified

4/10 Fair

Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Wayne, 1-night trip
Verified

8/10 Very good

Pros: Fast efficient friendly check in and bellboy service. Had a quick dip in the pool and it had bar/food service. Room was clean. Bed was comfortable. Quiet respite to the outside. Parking was easy. Overall I would recommend. Cons: there was the same room service food/tray in the corridor for our entire stay. The safes don’t work in the rooms.
Robert, 1-night trip
Verified

8/10 Very good

owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
paul, 4-night trip
Verified

8/10 Very good

The Junior Suite was very nice. Absolutely loved the bed.
Kevanna, 1-night trip
Verified

10/10 Exceptional

I always stay here when traveling through Chetumal.
Harry, 1-night trip
Verified

10/10 Exceptional

Overall my stay was very relaxing because of the quiet area even thought in was by the market. The staff was very friendly.
Errol, 1-night trip
Verified

10/10 Exceptional

I love that we had enough space for ourselves. Also the tidiness of the place was a plus.
meily, 2-night trip
Verified

10/10 Exceptional

By the Mayan museum, downtown area.
Daniel, 1-night trip
Verified

8/10 Very good

A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Kurt, 2-night trip
Verified

6/10 Good

Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Erick, 4-night trip
Verified

10/10 Exceptional

I've never enjoyed such soft and comfortable beds at a hotel in Chetumal before. The staff tried their best to understand me as me or my friends could not speak Spanish. The attendant was attentive and help us get to our rooms with ease.
Verified

8/10 Very good

Every thing
Karina, 1-night trip
Verified

10/10 Exceptional

Please tell experience
Cesar, 1-night trip
Verified

6/10 Good

Ok
Sonali, 1-night trip
Verified

6/10 Good

Ac was old
Lidia, 2-night trip
Verified

8/10 Very good

It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Ryan, 3-night trip
Verified

2/10 Poor

The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Jasmine, 1-night trip
Verified

4/10 Fair

Run Forest RUN...

Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
George, 3-night trip
Verified

10/10 Exceptional

Localizacion excelente, seguro , puedes caminar , el personal amable , limpieza impecable.
Yisela, 2-night trip
Verified

10/10 Exceptional

Buen hotel.No tiene mucho estacionamiento
DINORAH AICELA, 2-night trip
Verified

4/10 Fair

El recepcionista que que me hizo el chekin grosero, mal humorado
Salvador, 1-night trip