Premier Village Danang Resort Managed by Accor

5.0 star property
Luxury resort with full-service spa, connected to the convention center, near My Khe Beach

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Photo gallery for Premier Village Danang Resort Managed by Accor

Beach bar
2 restaurants, breakfast, lunch served; local and international cuisine
Beach views, open daily
1 bedroom, minibar, in-room safe, desk
Indoor wedding
Along My Khe Beach, Premier Village Danang Resort Managed by Accor offers a luxurious beachside retreat. Enjoy the rooftop terrace, indulge in local and international cuisine at one of two restaurants or unwind with yoga classes at the gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
The current price is CNY1,697
CNY1,925 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 9 of 9 rooms

Villa, 4 Bedrooms, Private Pool, Beachfront

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 512 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 9
  • 2 Double Beds

Villa, 4 Bedrooms, Private Pool (Ocean Access)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 390 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 Double Beds

Villa, 1 Bedroom, Private Pool (Ocean Access)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 242 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Villa, 3 Bedrooms, Private Pool (Ocean Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 360 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Double Beds

Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 241 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Villa, 2 Bedrooms, Private Pool, Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 271 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Villa, 2 Bedrooms, Private Pool (Ocean Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 331 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Villa, 4 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 331 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Double Beds and 1 Twin Bed

Villa, 3 Bedrooms, Private Pool, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private plunge pool
Air conditioning
  • 301 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Double Beds

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About the neighborhood

Map
99 Vo Nguyen Giap Street, Ngu Hanh Son District, Da Nang, 55000

What's nearby

  • My Khe Beach - 2 min walk - 0.2 km
  • Bac My An Beach - 7 min walk - 0.6 km
  • Han River - 20 min walk - 1.7 km
  • Dragon Bridge - 4 min drive - 4.1 km
  • Da Nang Cathedral - 5 min drive - 4.9 km

Getting around

  • Da Nang Intl. Airport (DAD) - 16 min drive
  • Da Nang Station - 18 min drive
  • Ga Thanh Khe Station - 23 min drive
  • Ga Le Trach Station - 25 min drive

Restaurants

  • ‪RANG - Internationally Indian Restaurant - ‬6 min walk
  • ‪Yummy Yummy - ‬5 min walk
  • ‪Bistro Kaz Da Nang - ‬4 min walk
  • ‪Rom Coffee - ‬5 min walk
  • ‪Cafe Muoi - ‬8 min walk

About this property

Premier Village Danang Resort Managed by Accor

At Premier Village Danang Resort Managed by Accor, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be just steps from My Khe Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lemongrass, one of 2 restaurants, serves local and international cuisine and is open for breakfast. There's a rooftop terrace and a beach bar, and in-room conveniences at this luxurious resort include refrigerators and microwaves. Fellow travelers say great things about the overall property condition.

At a glance

DONE

Hotel size

    • 106 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Additional breakfast fees apply for children ages 6-11 upon check-in. If the rate is inclusive of breakfast, it will be delivered to the number of adults on the reservation and 2-4 children under 6 years old (depending on room size) when sharing existing bedding.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Ecotours nearby
  • Golf lessons nearby
  • Boat tours nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (355 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Satellite TV channels
  • CD player

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private pool
  • Balcony or patio
  • Yard
  • Fireplace
  • Separate dining area
  • Separate living room

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

Lemongrass - This poolside restaurant specializes in local and international cuisine and serves breakfast only.
Ca Chuon Co Seafood - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Nautica Beach Club - This bar is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 2000000.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 660000 for adults and USD 330000 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 1900000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Premier Village Danang Managed Accor
Premier Village Danang Managed Accor Da Nang
Premier Village Danang Resort Managed Accor
Premier Village Danang Resort Managed Accor Da Nang
Premier Village Danang Resort Managed AccorHotels
Premier Village Resort Managed AccorHotels
Premier Village Danang Managed AccorHotels
Premier Village Managed AccorHotels
Premier Village Danang Resort Managed AccorHotels Da Nang
Premier Village Danang Managed AccorHotels Da Nang
Premier Village Danang Resort Managed AccorHotels
Premier Village Resort Managed AccorHotels
Premier Village Danang Managed AccorHotels
Premier Village Managed AccorHotels
Resort Premier Village Danang Resort Managed By AccorHotels
Premier Village Danang Resort Managed By AccorHotels Da Nang
Premier Village Danang Resort Managed By Accor
Premier Village Danang Resort Managed By AccorHotels
Premier Village Danang Resort Managed by Accor Resort
Premier Village Danang Resort Managed by Accor Da Nang
Premier Village Danang Resort Managed by Accor Resort Da Nang

Frequently asked questions

Does Premier Village Danang Resort Managed by Accor offer free cancellation for a full refund?

Yes, Premier Village Danang Resort Managed by Accor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Premier Village Danang Resort Managed by Accor?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Premier Village Danang Resort Managed by Accor?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Premier Village Danang Resort Managed by Accor?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Premier Village Danang Resort Managed by Accor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Premier Village Danang Resort Managed by Accor?

No, this resort doesn't have a casino, but Crown Games Club (3-min drive) is nearby.

What is there to do at Premier Village Danang Resort Managed by Accor and nearby?

Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Premier Village Danang Resort Managed by Accor also has private plunge pools, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Premier Village Danang Resort Managed by Accor?

Yes, there are 2 onsite restaurants, featuring beachfront dining, local and international cuisine, and ocean views.

Does Premier Village Danang Resort Managed by Accor have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.

Does Premier Village Danang Resort Managed by Accor have any outdoor private spaces?

Yes, every room features a private pool, a private plunge pool, and a balcony or patio.

What's the area around Premier Village Danang Resort Managed by Accor like?

Premier Village Danang Resort Managed by Accor is a short 1-minute walk from My Khe Beach and 10 minutes' walk from Bac My An Beach.

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Premier Village Danang Resort Managed by Accor Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Beach
Private pool
Family friendly
Villa
Food
Room
Location
Service staff
Bar

What guests liked

  • The beach is beautiful and incredible, with a great location and wonderful surroundings. (6 reviews)
  • The property features great private pools and a large comfortable main pool, perfect for families and relaxation. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

スタッフが皆んな親切。
adachi, 6-night trip

10/10 Exceptional

Absolutely amazing from start to finish. My villa was so comfortable and clean. Would highly recommend.
Hannah, 15-night trip

10/10 Exceptional

This is our second time staying at a Premier Village. Each location was excellent. From the villas, to the property and grounds. The beach in Da Nang was beautiful and the water clean, crystal clear and surprisingly warm. The breakfast at Lemongrass was great and provide a lot of variety. The villa was excellent, quiet, and the private pool provided a great place to wind down or cool off while at the room.
Adam, 2-night trip

8/10 Very good

청결하고 가든상태 좋으며 직원을 친절합니다 마지막에 버기카 운전 하시는 분이 조금 별로인것 빼고는 별 5개입니다
Kyoung ah, 2-night trip

10/10 Exceptional

Wonderful stay.
thomas, 4-night trip

10/10 Exceptional

Great property

Property very well kept and the grounds are beautiful.
Hung, 4-night trip

8/10 Very good

가족여행애 좋습니다
3-night trip

10/10 Exceptional

Nice place for family

It was very amazing to stay in. My family were very excited.
changki, 3-night trip

10/10 Exceptional

청결하고 친절한 직원들 덕분에 함께한 4명의 가족들이 극찬을 아끼지 않은 숙소 입니다.
??, 2-night trip

10/10 Exceptional

주변에 마사지샵과 식당들도 가깝고, 직원들도 친절함. 오래된 숙소이지만 관리가 잘되어 있음.
jaehee, 2-night trip

10/10 Exceptional

nice
Muhamad, 1-night trip

10/10 Exceptional

3대가족여행이였는데 너무좋았어요!!
jiyon, 3-night trip

10/10 Exceptional

아주좋았어요
dahye, 3-night trip

8/10 Very good

可もなく不可

初日、床がザラザラだった。アメニティが不十分。コンディショナーやボディクリーム等が必要。 前回は、フルーツのサービスがあったのに、今回はなかったし、両親の結婚記念日だと伝えてあったが、サービスも何もなく残念。 カートのドライバーやポーターは、とても親切で良かった。 部屋付きの担当者は、予約等の対応は迅速にしてくれた。 全体的に前回の方が良かった。期待値が大き過ぎたと思っているが、立地やホテルの施設には満足。
YOSHIE, 4-night trip

10/10 Exceptional

Good
Chi Ho, 3-night trip

6/10 Good

The beach and pool are amazing, though the pool is used for swimming lessons at peak hour which rather take over the use of the pool.
Neville, 6-night trip

8/10 Very good

너무 만족스러운 리조트였어요. 가족여행으로 갔는데 부모님도 만족하셨어요. 리조트 내를 산책하기에도 해안가로 나가기도 너무 좋았고 개인풀이 있으니 메인풀도 많이 붐비지 않고 여러모로 만족스러웠습니다. 다만 주변에 풀과 나무가 많다보니 베란다를 여닫을 때 벌레가 들어왔었는지 벌레를 한번 마주쳤네요 ㅎㅎ..
2-night trip

10/10 Exceptional

Great resort with private pools. Service very good. I had an issue with my booking but it was quickly resolved by my personal liaison manager, Harry Minh Quan.
Amit, 6-night trip

10/10 Exceptional

Best place to stay in Da Nang

Amazing facility and accommodating staff. Jennie went about and beyond with our requests. And Toan always greeted us with smiles. Definitely recommend Breakfast buffet was amazing. Bar has good food and the seafood restaurant has a great atmosphere. Easy access to the beach from the main pool
Soo-bin, 4-night trip

10/10 Exceptional

가족여행

최고의 숙소였어요!! 수영장 리조트 풀빌라 다 만족입니다. 특히 LISA 스태프 에게 정말 고마워요. 친절하게 다 예약해주고 관리해주고 피드백도 빠르고 정말 열심히해요. 저희 어머니 생신인데 알고서 케잌과 노래도 주고 정말 스윗했어요 덕분에 좋은 추억 많이 만들어 갑니다. 열심히하는 최고의 직원입니다. 좋은 기억 많이 만들고 즐겁게 휴가 즐기고 갑니다.^^정말좋은 경험이었고 리조트의 수영장 숙소 다 맘에들어요 특히 리사 LISA 는 최고의 스태프 입니다 우리의 모든 일정을 케어해주고 일잘하는 최고의 직원 입니다 리사 정말고마워요 저희엄마생신에 케이크와 노래도 불러주었어요 감동입니다 정말즐거웠고 가족들과 행복한 시간을 보냈습니다 리사 LISA 정말고마워요 우리를 가족처럼 따듯하게 대해주었어요 또방문해야겠어요 즐거운 여행 낭만적인곳 헬스장 수영장 특히 밤에하는 수영과밤바다도 멋졌어요 잘놀다가니다 좋아요
SO, 4-night trip

6/10 Good

It was a bit smelly in the rooms, and the bedding didn't seem fully dried.
hyekyung, 4-night trip

10/10 Exceptional

It was our second visit in Premier Village. I was not sure what brought us back here But as soon as we arrived, We realized what it was. It was just so convenient to communicate with the villa manager and all the inquiries and requirements were handled through the single channel which was very nice. The villa manager Kay was responsive and prompt. Buggy drivers were very friendly too. However, the dining options and breakfast could be a lot more Improved.
Bonsun, 8-night trip

10/10 Exceptional

The villa was modern and well kept. Excellent customer service. Love that the villa has the private pool and the breakfast buffet was delightful, made our trip even more wonderful. It’s right on the beach with great location as you can walk around the areas, neighborhoods, and to nearby restaurants. Avoid going to tourists trap restaurants and bars as prices are crazy high for what you’re getting. The customer service level at these places are way above the normal level that it made us felt very uncomfortable.

2/10 Poor

1박에 60만원가량에 저렴하지않은 가격이지만 워낙 평이 좋고 인근시설 접근성도 좋아서 예약했습니다. 하지만 체크인 하는 때에 아코르멤버십 가입권유와 시작부터 오션어쎄쓰 빌라 업그레이드를 지속권유하고, 의도적으로 고객 컴플레인이 많은 370빌라를 배정해주었습니다. 370호 빌라는 매우 시끄럽고 리조트 외곽이어서 바깥 도로에 자동차 경적소리가 끊임없이 들리고,출퇴근하는 직원들이 계속 왔다갔다하여 소음이 심합니다. 그리고 풀빌라 안전상태가 좋지않아 저희 막내는 오자마자 튀어나온 타일에 상처가났습니다. 이러한이유들로 방을 바꿔달라하였으나 지속적으로 추가 비용을 지불하고 방을 옮기라 권유하며, 같은 가든뷰 빌라는 모두 full booking 이라 얘기합니다. 그냥 보아도 빈방이 많은데 고객들로 하여금 추가 결제를 유도하는 경영수법인듯 합니다. 다행히 방을 바꿔주어 좋았습니다만, 그러한 의도들이 다분해 다낭도깨비에 글을 올렸습니다. 그런데 그 다음날 저희와 똑같은 일을 겪은 고객이 또다시 나타났다는 사실을 올린 글 댓글을 통해 확인하였고, 그 분역시 같은수법으로 370쪽 빌라를 배정해주고, 추가결제 유도하여 방을 바꾸게하였습니다. 담당 메니저는 저와 다른 이 였지만,동일한 수법을 사용하는 것을 보아하니 한국인 및 특정 관광객을 대상으로 하는 파렴치한 경영 수법 인 듯 합니다. 가실 분들은 부디 숙지하시고, 미리 조용한 빌라를 배정해달라고 요청하시던가 미리 방 번호를 알려달라고 요청해보세요. 저희는 업그레이드 받고 오션어쎄쓰 빌라로 옮겨서 만족도는 높았습니다. 해변이 가깝고 메인풀도 좋습니다. 직원들도 친절하구요. 조식또한 맛있습니다. 다만 처음에 겪었던 일로 인해 두번 찾지는 않을 것 같습니다. '아 프리미어빌리지' 라는 게시물로 다낭도깨비에 자세히 게시된 내용이니 궁금하신 분들은 찾아보시고

6/10 Good

Not a 5 star experience. We pay a lot for comfort and didn’t receive it. The AC in our bedroom didn’t work. We called for maintenance and they checked it, but we’re unable to fix it. It was so hot and very difficult to sleep at night. Our pool lights were also broken. We asked those to be fixed so we could relax and swim at night. They said they would fix but never did. We ordered cocktails at the pool and took them back to our room. 30 minutes later we had a staff member knocking on our door saying they needed the glass back. We didn’t even get to finish our drinks. It’s a beautiful hotel, but poorly maintained and poor service. I did not feel happy.
Scott, 2-night trip