Verified
6/10 Good
Aug 21, 2023
NOT PET FRIENDLY at all. Would not recommend.
On this website this hotel is a PET FRIENDLY property. We booked a Pet Friendly room but upon arrival were told the room we booked was not pet friendly. They wanted us to move to a much smaller room which we refused to do. They then told us that we would not be allowed in the dining or bar area with our puppy and if we wanted to order anything we would have to stay in our room and order room service. To get to this property you have to drive through an unsavoury area, we could not risk driving to a dinner venue in the dark unsafe roads. So our stay consisted of sitting in our room with no view as the walls are too high to see over. Needless to stay we left after 1 night instead of staying the weekend. It was a week to celebrate my recovery from breast cancer so very disappointing.
The only positive was that the reception staff were very helpful, apologetic and kind. The management were awful, they did not bother to even greet us and we also overheard them complaining about us that we had a dog.
Tara
Tara, 2-night trip


























