In the heart of North Reclamation Area, Sugbutel Family Hotel offers a convenient retreat close to SM City Cebu. Enjoy in-room WiFi, dry cleaning services, and a business center on site. The restaurant serves up delicious meals while the 24-hour front desk ensures a seamless stay.
S. Osmena Boulevard, North Reclamation, Cebu City, Cebu, 6000
What's nearby
SM City Cebu - 5 min walk - 0.5 km
Pier 4 Cebu Port - 8 min walk - 0.7 km
Colon Street - 3 min drive - 2.2 km
Ayala Center - 3 min drive - 1.9 km
Waterfront Cebu City Casino - 4 min drive - 3.0 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 32 min drive
Restaurants
The French Baker - 9 min walk
Choobi Choobi - 8 min walk
Pizza Hut - 7 min walk
Boy Zugba - 7 min walk
Jonie's Sizzlers & Roast - 8 min walk
About this property
Sugbutel Family Hotel Cebu powered by Cocotel
At Sugbutel Family Hotel Cebu powered by Cocotel, you'll be just a 5-minute drive from SM City Cebu and Colon Street. Also, Waterfront Cebu City Casino and Ayala Center are within a short drive.
Languages
English, Filipino
More about this property
VISIBILITY
At a glance
Hotel size
91 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–9:00 AM
Restaurant
Room service (limited hours)
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 38
ROOM
Room amenities
Be entertained
23-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately PHP 150 to 300 per person
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1000.0 per night
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Cebu City
Sugbutel Family Hotel Hotel Cebu City
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Sugbutel Family Hotel Cebu powered by Cocotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sugbutel Family Hotel Cebu powered by Cocotel?
Sorry, there's no onsite parking at Sugbutel Family Hotel Cebu powered by Cocotel.
What are the check-in and check-out times at Sugbutel Family Hotel Cebu powered by Cocotel?
You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Sugbutel Family Hotel Cebu powered by Cocotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
Are there restaurants at or near Sugbutel Family Hotel Cebu powered by Cocotel?
Yes, there's an onsite restaurant.
What's the area around Sugbutel Family Hotel Cebu powered by Cocotel like?
Sugbutel Family Hotel Cebu powered by Cocotel is in Carreta, a short 6-minute walk from SM City Cebu and 10 minutes' walk from Pier 4 Cebu Port.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Sugbutel Family Hotel Cebu powered by Cocotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
7.0/10
Staff & service
5.4/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Apr 27, 2025
Jeremy
Jeremy, 2-night trip
2/10 Poor
Nov 1, 2024
No AC
Ma. Shiela
Ma. Shiela, 1-night trip
10/10 Exceptional
Aug 29, 2024
Leendert
Leendert, 2-night trip
10/10 Exceptional
Aug 19, 2024
Leendert
Leendert, 1-night trip
6/10 Good
Feb 28, 2024
Luisa
Luisa, 1-night trip
6/10 Good
Jun 7, 2023
Roger
Roger, 1-night trip
10/10 Exceptional
May 3, 2021
Brenda
Brenda, 1-night trip
2/10 Poor
Dec 12, 2019
yang
yang, 1-night trip
8/10 Very good
Dec 1, 2019
clean and simple
Clean and simple
Sarah
Sarah, 1-night trip
10/10 Exceptional
Nov 10, 2019
Verified traveler
2-night trip
8/10 Very good
Oct 29, 2019
Stig Torstein
Stig Torstein, 1-night trip
8/10 Very good
Jul 31, 2019
Convenient overnight stay
Friendly staff, free parking, and convenient to shopping malls.
No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Zenith
Zenith, 1-night trip
8/10 Very good
Jul 25, 2019
Good
It was good for the price
marvin
marvin, 1-night trip
8/10 Very good
Mar 9, 2019
飯店人員服務態度很好,但熱水不穩定,沒有吹風機
Verified traveler
1-night trip
4/10 Fair
Feb 22, 2019
Foodv
The food is limited even though it was a buffet
DARREL
DARREL, 2-night trip
8/10 Very good
Feb 17, 2019
I had a good stay
Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
Verified traveler
2-night trip
8/10 Very good
Jan 26, 2019
It was a nice hotel and very clean and service is in top, but the beds were very uncomfortable
Verified traveler
1-night trip
8/10 Very good
Jan 11, 2019
I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
Verified traveler
1-night trip
4/10 Fair
Jan 7, 2019
No me dieron desayuno a pesar de venir en la reserva. Alejado
Verified traveler
1-night trip
8/10 Very good
Jan 6, 2019
Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
Verified traveler
2-night trip
6/10 Good
Jul 28, 2018
Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition.
The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel.
Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
Verified traveler
1-night trip
8/10 Very good
May 30, 2018
suggestion
they need to put door on each room of the dorm
Elias
Elias, 1-night trip
8/10 Very good
Apr 20, 2018
Average
Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average