In the heart of Mérida, Hotel Los Aluxes offers a vibrant retreat with an outdoor pool, playground, and bar. Enjoy delicious Mexican cuisine at the on-site restaurant Aluxes or relax in public areas with free WiFi; previous guests rave about the helpful staff.
Yucatan International Convention Center - 20 min walk - 1.7 km
U.S. Consulate Merida - 2 min drive - 1.9 km
Getting around
Mérida International Airport (MID) - 20 min drive
Teya-Merida Station - 27 min drive
Restaurants
La Negrita Cantina - 2 min walk
Mercado de Santa Ana - 3 min walk
Mercado 60 - 2 min walk
Manjar blanco - 3 min walk
Café Chuc - 3 min walk
About this property
Hotel Los Aluxes
Hotel Los Aluxes features a free kids' club and puts you within a 5-minute walk of Paseo de Montejo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aluxes, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Also, Mérida Cathedral and U.S. Consulate Merida are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
155 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Free onsite valet parking
Onsite parking limited (max 1 space per unit)
Height restrictions apply for onsite parking
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Playground
What to do
Ecotours
Working away
Business center
8 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
An outdoor pool
Bicycle parking
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 33
Wheelchair-accessible public washroom
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
STAR_OUTLINE
Special features
Dining
Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 315 for adults and MXN 225 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 250 per accommodation, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Also known as
Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida
HELP_OUTLINE
Frequently asked questions
Does Hotel Los Aluxes offer free cancellation for a full refund?
Yes, Hotel Los Aluxes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Aluxes?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Hotel Los Aluxes?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 250 per accommodation, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Los Aluxes?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Los Aluxes?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Los Aluxes?
No, this hotel doesn't have a casino, but Casino La Cima (9-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Los Aluxes and nearby?
Onsite recreation at Hotel Los Aluxes includes ecotours. Hotel Los Aluxes also has an outdoor pool.
Are there restaurants at or near Hotel Los Aluxes?
Yes, Aluxes offers Mexican cuisine, pool views, and poolside dining.
What's the area around Hotel Los Aluxes like?
Hotel Los Aluxes is in Mérida Centro, a short 4-minute walk from Paseo de Montejo and 12 minutes' walk from Mérida Cathedral.
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Hotel Los Aluxes Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Bed
Breakfast
Amenities
Children
Downtown
Bar
Reviews
10/10
Great location.
Guadalupe
8-night trip
10/10
Everything was great the service is amazing
Anamaria
1-night trip
10/10
Very clean and kind staff.
David
1-night trip
8/10
The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Verified traveler
5-night trip
4/10
Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Juan Carlos
1-night trip
2/10
Place is rundown
Carlos
3-night trip
6/10
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Pedro
1-night trip
6/10
The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
KEY
3-night trip
10/10
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
David
1-night trip
4/10
The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Denise
3-night trip
10/10
location is perfect for me and the places i like going
litle bit to noisy at night from a bar close by
this was our 4th time using the facility and no doubth we will do it again
MANUEL V
14-night trip
10/10
Nice
HEBER
1-night trip
2/10
This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Albert
14-night trip
6/10
Mm
Ricardo
1-night trip
8/10
Good
Carlos
1-night trip
8/10
agradable
Zandra Ruth
3-night trip
8/10
Everything was fine till we were about to check out downstairs that we’ve noticed the comforter we slept on ., had a big dried blood stain
Antonio
1-night trip
6/10
It's an old hotel that has not been maintained properly. Old does not mean dirty
Luis F
4/10
Facility is very outdated bathrooms needs updating, toilet need also updating, staff some seemed did not care for the guest. This was my first and last time coming to this facility. Will not recommend
Francisco S
9-night trip
8/10
I liked your staff and the janitor - immensely helpful.
I did not like the sex noises coming from the room next door - they were playing loud music and that didn't work to mask the obscene moans! What if I had kids in my room! I called the front desk to report it, and nothing was done - you all need to put up signs to curb this behaviour!
Miriam
3-night trip
10/10
Heriberto
1-night trip
10/10
La estancia estuvo perfecta, la atención de la gente y su amabilidad de 10. Me encantó!!!