Hotel Los Aluxes

3.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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Photo gallery for Hotel Los Aluxes

32-inch flat-screen TV with cable channels, TV
Exterior
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Reception
Family Suite | 1 bedroom, desk, laptop workspace, bed sheets
In the heart of Mérida, Hotel Los Aluxes offers a vibrant retreat with an outdoor pool, playground, and bar. Enjoy delicious Mexican cuisine at the on-site restaurant Aluxes or relax in public areas with free WiFi; previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free children's club
  • Room service
  • Business center
  • 8 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Conference space
  • Concierge services

Feel at home (6)

  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is CNY445
CNY538 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

7.2 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Executive Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite Superior

  • 30 sq m
  • Sleeps 2

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4

Quadruple Suite Junior

  • 27 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle 60 # 444 x 49, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 3 min walk - 0.3 km
  • Parque Santa Lucía - 5 min walk - 0.5 km
  • Mérida Cathedral - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 5 min drive - 1.9 km

Getting around

  • Mérida International Airport (MID) - 20 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Taqueria y Locheria "El Negro Gil - ‬3 min walk
  • ‪Casa Yucatan - ‬1 min walk
  • ‪La Burguer House - ‬2 min walk

About this property

Hotel Los Aluxes

Hotel Los Aluxes features a free kids' club and puts you within a 5-minute walk of Paseo de Montejo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aluxes, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Also, U.S. Consulate General Mérida and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Playground

What to do

  • Ecotours

Working away

  • Business center
  • 8 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • An outdoor pool
  • Bicycle parking
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Dining

Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 250 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Frequently asked questions

Does Hotel Los Aluxes offer free cancellation for a full refund?

Yes, Hotel Los Aluxes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Aluxes?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.

Are pets allowed at Hotel Los Aluxes?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 250 per accommodation, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Los Aluxes?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Los Aluxes?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Los Aluxes?

No, this hotel doesn't have a casino, but Casino La Cima (9-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Los Aluxes and nearby?

Onsite recreation at Hotel Los Aluxes includes ecotours. Hotel Los Aluxes also has an outdoor pool.

Are there restaurants at or near Hotel Los Aluxes?

Yes, Aluxes offers Mexican cuisine, pool views, and poolside dining.

What's the area around Hotel Los Aluxes like?

Hotel Los Aluxes is in Mérida Centro, a short 4-minute walk from Paseo de Montejo and 4 minutes' walk from Parque Santa Lucía.

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Reviews

Hotel Los Aluxes Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Location
Service staff
Room
Bed
Breakfast
Downtown
Bar
Amenities
Children

Reviews

10/10 Exceptional

This hotel was clean. Quiet and very friendly
Rosa, 10-night trip

10/10 Exceptional

Very clean and kind staff.
David, 1-night trip

8/10 Very good

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
5-night trip

4/10 Fair

One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Zazil, 3-night trip

4/10 Fair

Not bad for the price

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Juan Carlos, 1-night trip

2/10 Poor

This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Albert, 14-night trip

2/10 Poor

Didn't like the property at all. Location of the property was the only good thing
Trev, 7-night trip

2/10 Poor

I like it’s location, it is close to downtown and all of its amenities. I didn’t like the hotel conditions, and they did not respect the previously room fees and they ended up charging more than agreed at the time of booking.
jose, 5-night trip

4/10 Fair

The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Denise, 3-night trip

6/10 Good

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
KEY, 3-night trip

4/10 Fair

Facility is very outdated bathrooms needs updating, toilet need also updating, staff some seemed did not care for the guest. This was my first and last time coming to this facility. Will not recommend
Francisco S, 9-night trip

10/10 Exceptional

El hotel está en muy buena ubicación todo está cerca del centro y la atención del personal de todo el hotel fue excelente más el servicio de restaurante los meseros son de lo más educados y muy profesionales nos hicieron sentir en casa estamos muy contentos con todo lo que recibimos del personal esperamos volver en un futuro.
Benjamin, 11-night trip

6/10 Good

Aceptable para una o dos noches.
2-night trip

8/10 Very good

Camas muy cómodas, solo siento que su publicidad algo engañosa, me quede en la suite junior por el espacio y porque en las fotos se muestra que tiene una terraza bonita con plantas, el jacuzzi y una hamaca. Pues ninguna de las 3 cosas tiene, de plantas no tiene nada, el jscuzzi no sirve y no tiene hamacas, es más, no tienen ni hamaqueros…
David, 1-night trip

2/10 Poor

Todo está bien, el único detalle es que se reservó una suite junior y me salieron con otra habitación a la hora de asignar la habitación
ALFONSO, 1-night trip

4/10 Fair

Lost they Quality
vanesss, 1-night trip

2/10 Poor

Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty. Administration didn't resolve for a better room. They gave me similar. Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
Victor, 4-night trip

6/10 Good

El baño muy sucio se ve moho en las paredes le falta mantenimiento, el personal muy atento y servicial pero las instalaciones por el precio no corresponde a lo esperado. En el restaurante por los postres aunque había variedad de alimentos, vi una cucaracha paseándose por la gelatina no regresaría al hotel por el precio existen otras opciones mejores
Yoanna, 1-night trip

4/10 Fair

Al hotel le falta mucho mantenimiento, nos hemos hospedado varias veces y en esta última lo vimos muy deteriorado, los baños en malas condiciones, con fugas de agua, puertas que no cierran bien. Es una lástima porque está bien ubicado y el desayuno en el restaurante es rico.
2-night trip

6/10 Good

Es un hotel comodo, sin embargo considero han descuidado algunos detalles la regadera y llaves del baño tenian fugas y la señorita de la recepción me pidio salir 25 min antes del check in para que el personal de limpieza revisara sino se me olvido algo, lo cual me oarece molssto, n
Jorge A., 1-night trip

4/10 Fair

Mala atención

Desde el inicio de la estancia el personal de recepción es poco amable, el desayuno que ofrecen está muy raquítico, le hace falta mantenimiento a sus instalaciones, la regadera hecha agua por todos lados, la toallas ya están muy viejas
Carmen Adriana, 3-night trip

10/10 Exceptional

Esta bien pero nada más les falta un poco en el aseo de los baños el que me tocó el sanitario tenía una mancha amarilla no muy agradable y un poco de mog en la ducha y en el área del espejo pero de ahí todo bien son detalles que no se puedan corregir
Alejandro, 3-night trip

6/10 Good

.
Guadalupe, 10-night trip

10/10 Exceptional

was clean
fernando m, 2-night trip

4/10 Fair

Amables, pero las instalaciones ya están descuidadas y el lavabo no servía.
Pilar, 3-night trip