In the heart of Hanoi, Silk Queen Hotel offers a luxurious retreat with a daily manager's reception and rejuvenating spa treatments like Swedish massages. Unwind on the sun-kissed terrace or take a refreshing dip in the outdoor pool. Enjoy convenient amenities like an on-site restaurant, bar, gym and roundtrip airport shuttle.
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
What's nearby
Hoan Kiem Lake - 2 min walk - 0.2 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
Hanoi Opera House - 15 min walk - 1.3 km
Getting around
Noi Bai Intl. Airport (HAN) - 41 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 16 min walk
Ga Thuong Tin Station - 17 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Pizza 4Ps 11B Bảo Khánh - 4 min walk
MẸT Vietnamese restaurant & Vegetarian Food MET 5 - 1 min walk
Met Restaurant - 2 min walk
Gau Coffee & Bakery - 1 min walk
Phở Gà Hàng Hòm - 2 min walk
About this property
SQ HANG GAI HOTEL & SPA
You'll be in a fantastic location at SQ HANG GAI HOTEL & SPA, just a 5-minute walk from St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
60 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Early check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free babysitting
Free supervised childcare
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Motorcycle parking only on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free supervised childcare/activities
Children's menu
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Accessible airport shuttle
Hardwood flooring in room
Room amenities
Be entertained
Tablet computer
DVD player
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Silk Queen Bar - Onsite bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way, maximum occupancy 4)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 600000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10 PM
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi
Frequently asked questions
Does SQ HANG GAI HOTEL & SPA offer free cancellation for a full refund?
Yes, SQ HANG GAI HOTEL & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SQ HANG GAI HOTEL & SPA?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10 PM.
Are pets allowed at SQ HANG GAI HOTEL & SPA?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by SQ HANG GAI HOTEL & SPA?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at SQ HANG GAI HOTEL & SPA?
You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at SQ HANG GAI HOTEL & SPA and nearby?
SQ HANG GAI HOTEL & SPA has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near SQ HANG GAI HOTEL & SPA?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around SQ HANG GAI HOTEL & SPA like?
SQ HANG GAI HOTEL & SPA is a short 5-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi.
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SQ HANG GAI HOTEL & SPA Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bathroom
Restaurant
Breakfast
Shower
Bed
Shopping
What guests liked
Breakfast was consistently described as delicious and catered to everyone's needs. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 28, 2025
Good location, really helpful staff. The rooms are good, cleaning ok..
Océane
Océane, 3-night trip
10/10 Exceptional
Jun 21, 2025
Great location
Mario
Mario, 1-night trip
10/10 Exceptional
May 21, 2025
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Angela
Angela, 3-night trip
8/10 Very good
May 8, 2025
Renovierte Zimmer, gutes Frühstück, nettes Personal
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Alita
Alita, 2-night trip
8/10 Very good
Mar 11, 2025
旧市街に位置していて市内散策には良い立地
Kazuo
Kazuo, 2-night trip
10/10 Exceptional
Mar 9, 2025
Great central spot in Hanoi. Very easy to stay here, breakfasts were delicious and everything is as described.
Victoria
Victoria, 3-night trip
10/10 Exceptional
Apr 18, 2025
Beautiful boutique hotel
Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Debbie
Debbie, 1-night trip
10/10 Exceptional
Dec 20, 2024
Good location, helpful staff, nice room/bed.
Geoffrey
Geoffrey, 3-night trip
10/10 Exceptional
Feb 16, 2025
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Russell
Russell, 7-night trip
10/10 Exceptional
Apr 21, 2025
Dernière escale à Hanoï
Hôtel très bien placé, dans le vieux quartier. Chambres spacieuses décorées avec soins, petit déjeuner parfait, gargantuesque et très varié. Je recommande.
Sandrine
Sandrine, 2-night trip
10/10 Exceptional
Jan 31, 2025
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Donald
Donald, 20-night trip
8/10 Very good
Apr 30, 2025
Parfait
Martine
Martine, 6-night trip
8/10 Very good
Apr 19, 2025
Je recommande fortement!
Martine
Martine, 2-night trip
10/10 Exceptional
Apr 1, 2025
Skønt hotel i den gamle bydel
Skønt lille hotel i den gamle bydel.
Virkelig god service fra alle ansatte og en super dejlig morgenmad på stedet.
Hotellet ligger midt i Hanois gamle kvarter og med kort afstand til alt det man gerne vil se og gøre i byen. Kan klart anbefales.
Søs
Søs, 2-night trip
10/10 Exceptional
Apr 28, 2025
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Mira
Mira, 5-night trip
10/10 Exceptional
Apr 4, 2025
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Jasmin
Jasmin, 3-night trip
10/10 Exceptional
Feb 23, 2025
Ótima localização
Hotel fica muito bem localizado. Quartos espaçosos, limpos e camas muito confortáveis. Atendimento excelente. Recomendo.
Joao B
Joao B, 2-night trip
10/10 Exceptional
Apr 16, 2025
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
・staffs are very helpful and kind
・breakfast not too bad
・bathroom is not that clean and bathtub easily got stuck and it was really annoying
・I booked city view room but there was no city view from my room
YU
YU, 3-night trip
10/10 Exceptional
Mar 13, 2025
In the heart of the action...
A very comfortable hotel in a great location, moments from the Water Puppets Theatre. Right in the heart of the city, easy access to the Night Market and Train Market. The only slight niggle was our City View room looked over an alleyway to an adjacent building (see photo)
Good pool on the roof.
Alison
Alison, 1-night trip
10/10 Exceptional
Apr 16, 2025
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!