We stayed there for four nights. And the Internet was out the entire time. This was an extreme inconvenience and no reasonable alternative was provided. No discount for the rooms. No extra accommodation. They attempted to comp coffee from across the street, but that was less than satisfactory because they were only open certain hours and you were only allowed to get one coffee and charged for the rest.
Additionally, there was construction going on next-door that went from nine in the morning till 5 PM which was extremely noisy and again not the staff’s fault but another inconvenience.
I would have chosen to switch hotels, however, every day they said it would be fixed the next morning.
The common areas are few and not air-conditioned.
However, the staff is very very friendly and as accommodating as they could be within their ability.
Martha
Martha,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
This property is located inside the "Ciudad Amurallada". Excellent customer service. They are all smiles and friendly staff. Excellent breakfast ( free). We cool off inside the pool after our walk. Right across the street, we visited a wonderful restaurant. If you are interested in a place to be comfortable to sleep and cool off at the end of the day, this is it. You may have to walk upstairs and if you are unable that could be a problem, no elevators, but if you need help with your luggage just ask they will help, no fuss.
Francis
Francis,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
veronica
veronica,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Jose Angel
Jose Angel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Lucia
Lucia,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 11 日
This property exceeded our expectations. The rooms were fantastic, super comfortable beds and very clean. The service was incredible! The breakfast was also delicious. We would stay here again. We walked everywhere and didn’t need to take taxis.
Lissa
Lissa,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 8 日
Excelente hotel
Todo estaba muy limpio y muy comfortable. Tuvimos una habitación que daba a la calle, que, en mi opinión son las mejores.
Michel
Michel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 16 日
Xavier
Xavier,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 29 日
Charming, cozy and perfectly located.
Meg
Meg,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 9 日
Ravi
Ravi,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 5 日
Beautiful place and lovely staff!
Ashley
Ashley,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 25 日
Hasta la próxima visita. Mi opción en la ciudad v
Ubicación excelente, MUY cómodo e impecable. Personal bastante amable.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 9 日
Jeancarlo
Jeancarlo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 17 日
quiet and well staffed small hotel. excellent location and comfortable perch by which to explore cartagena.
breakfast was good!
we’ll definitely be back
michael
michael,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 14 日
Amazing Service
Ezechiel and all the staff were super helpful. The location was close to everything. The breakfast was delicious. Amazing hotel.
amanda
amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 30 日
The staff was so kind and went out of their way to continually check in on us and accommodate for our needs. We were even permitted a room change on our second day so that we could have a room with a street view balcony. The property is beautiful, quiet, and clean. Would definitely return and/or recommend this stay!
Christine
Christine,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 26 日
Excelente hotel 10 de 10.
Realmente muy satisfactoria nuestra estancia en el hotel, muy lindas las instalaciones, súper tranquilo, limpio, en muy buenas condiciones, excelente ubicación, excelente servicio y el desayuno delicioso. Recomiendo 100% el hotel.
Julian
Julian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 1 日
Excellent option in the walled city
This was our second stay with Casa La Cartujita (we stayed there before the pandemic). It is located in a quieter part of the Walled City (further from the busiest touristy areas), but still within short walking distances of many excellent restaurants and shopping.
The staff is very accommodating. Rooms were clean, with excellent double-paned windows (we didn't hear any noise from the street at night). They make a very tasty breakfast to order, which was very convenient. Not everyone spoke English well, but we never had any issues communicating.
Most rooms are upstairs (~1 flight of stairs). Staff is helpful with the bags, but something to keep in mind if anyone has issues with mobility.
Overall, an excellent stay!
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 29 日
Una casa muy linda con pocas habitaciones! Excelente servicio y ubicación, te reciben con una bebida de bienvenida. ¡Las habitaciones son cómodas y bonitas!
Diana
Diana,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 12 日
We spent two wonderful nights at Casa La Cartujita. The only regret is that we weren’t able to stay longer! Great, walkable area with many shops, restaurants, and sites around. The staff went above and beyond in every aspect. The area also felt safe - even when walking around alone (40 year old woman). Breakfast was lovely and delicious and the pool gave us a nice break from the heat.
Morgan
Morgan,2 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2023 年 8 月 17 日
The staff was very helpful and friendly and the breakfast was delicious.
Héctor
Héctor,4 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 8 月 2 日
It was a wonderful place to stay and an easy walk to everything we needed. The staff was excellent!
Robert
Robert,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 7 月 23 日
Excellent location, is close to many high rated restaurants, shops and La Serrezuela mall (Best for its architectural beauty, international and local designer shops) on a beautiful not as busy street. The rooms are clean and nicely decorated, with great A/C. There are several areas to hang around and/or work within the house. Pools in boutique hotels in Cartagena are small, this one has pool and rooftop with jacuzzi which is a plus. I have stayed here twice already, just love it!