I stayed here for 6 nights, and it was the worst experience I’ve ever had with any hotel.
During the entire stay, my room was never cleaned even once.
When I asked the cleaning staff, I was told that my room was “not scheduled for cleaning,” and if I wanted it cleaned, I had to call a small phone number posted near the door.
I called that number, but it turned out to be a disconnected line.
I then tried to reach support through the app, but it only connected me to an AI chatbot, which was absolutely useless.
This place is not a real hotel — it’s basically a self-check-in apartment with no staff on-site.
You get a door code via message and that’s it.
There’s no reception, no help, and no one to talk to.
The bed situation was ridiculous: there were two tiny single blankets, more like ones for children, way too small for adults.
The heating system was hidden on a wall panel that took me 30 minutes to figure out — something only locals would understand.
There was also no information anywhere about how to handle food waste or basic apartment use, even though the room includes a kitchen.
I had to keep my food waste in the room for the entire stay.
The neighborhood was dark and felt unsafe at night — definitely not the kind of area where you’d expect a “hotel.”
At the very least, the listing should clearly state that room cleaning is not included and that this is a self-service apartment, not a hotel.
I’ve stayed in countless hotels around the world, but this one was truly the w
