Hotel Monopol

3.0 star property
Puerto de la Cruz hotel with outdoor pool and restaurant

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Photo gallery for Hotel Monopol

Relax amidst lush tropical plants and elegant architecture in this serene indoor space.
Relax among lush tropical plants and flowers in our serene garden area, featuring comfortable seating and a warm atmosphere.
Relax by the ocean-view pool surrounded by lounge chairs and tables on a tiled deck.
Relax in our tropical atrium, surrounded by lush greenery and comfortable seating areas.
Relax in our tropical lobby, surrounded by lush greenery and a central seating area with comfortable chairs and tables.
In the heart of Lago Martianez, Hotel Monopol offers a tranquil oasis with an outdoor pool and sauna. Relax at the spa tub, indulge in a delicious breakfast buffet or dinner at the on-site restaurant, and enjoy WiFi in your room. Guests rave about their stay near Plaza del Charco.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Sauna
  • Hot tub
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room, Balcony

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Taoro Park - 8 min walk - 0.8 km
  • La Paz Lookout - 15 min walk - 1.2 km
  • Loro Park - 4 min drive - 1.9 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
  • Tenerife South Airport (TFS) - 74 min drive

Restaurants

  • ‪Hannen Barril - ‬3 min walk
  • ‪Slow Coffee Tenerife - ‬4 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬3 min walk
  • ‪Tasca el Olivo - ‬4 min walk

About this property

Hotel Monopol

Hotel Monopol is a great choice for a stay in Puerto de la Cruz. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a hot tub are other features.

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 92 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • WiFi in public areas*
    • WiFi in rooms*

Parking

    • No onsite parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Reception hall

Accessibility

  • Elevator

ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • In-room safe

STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant serves breakfast and dinner.

MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 6 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 6 per day (rates may vary)

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6.42 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

HELP_OUTLINE

Frequently asked questions

Does Hotel Monopol offer free cancellation for a full refund?

Yes, Hotel Monopol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Monopol?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Monopol?

Yes, pets are welcome. There's a charge of EUR 6.42 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Monopol?

Sorry, there's no onsite parking at Hotel Monopol.

What are the check-in and check-out times at Hotel Monopol?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Monopol?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (12-min walk) is nearby.

What is there to do at Hotel Monopol and nearby?

Hotel Monopol has an outdoor pool and a sauna.

Are there restaurants at or near Hotel Monopol?

Yes, there's an onsite restaurant.

What's the area around Hotel Monopol like?

Hotel Monopol is located near Tenerife Beaches, just a short 1-minute walk from San Telmo Promenade and 3 minutes' walk from Plaza del Charco.

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Hotel Monopol Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Lobby
Restaurant
Pool
Bed
Shower
Parking

What guests liked

  • Breakfast was of a reasonable standard and generous in portion size. (9 reviews)
  • The pool area was a highlight, described as wonderful, good, and lovely by guests. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
frederick, 4-night trip

10/10 Excellent

I really enjoyed the character of the building and decor. The location was perfect .
3-night trip

8/10 Good

Very nice
linda, 1-night trip

10/10 Excellent

Wee day away

Great stay will return
Wullie, 1-night trip

8/10 Good

We loved the old world charm of the hotel.
Anne, 4-night trip

10/10 Excellent

Want to go back asap

Had a great stay here. Big rooms, beautiful view from the balcony. Nice pool. Really helpful staff with renting a car and tips. Nice breakfast with options.
Ane Elizabeth, 7-night trip

10/10 Excellent

Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Audrey, 2-night trip

10/10 Excellent

Charming hotel

Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Ian, 7-night trip

10/10 Excellent

Very good
Orlando Moreira Da, 5-night trip

10/10 Excellent

Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Frank, 2-night trip

10/10 Excellent

The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Lynne Victoria, 9-night trip

10/10 Excellent

friendly kind staff, good breakfast, comfortable clean room
Christine Rona, 7-night trip

10/10 Excellent

Shabby chic

An old school hotel, best described as shabby chic. In the centre of everything, if you like that.
Richard, 8-night trip

10/10 Excellent

Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Yvonne Elena, 5-night trip

6/10 Okay

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Phil, 5-night trip

10/10 Excellent

Fabulous Stay

We requested the possibility of the same room we had last visit and they obliged us , the staff our fabulous . We just love this hotel steeped in history and would be loath to stay anywhere else . Can't wait to return and hopefully gir longer next time .
Paul, 2-night trip

8/10 Good

It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Ronald John, 5-night trip

8/10 Good

Hotel Monopol

This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Nigel, 2-night trip

10/10 Excellent

A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

10/10 Excellent

Lovely old school family run hotel

Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Caroline, 4-night trip

8/10 Good

Great location and a traditional hotel

Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Kenneth, 2-night trip

10/10 Excellent

Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Lynda, 1-night trip

8/10 Good

A bit worn but comfortable

It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Richard, 14-night trip

10/10 Excellent

Perfect

No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stephen, 1-night trip

8/10 Good

Our short break at the Hotel Monopol

Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Elaine, 5-night trip