We were enjoying our stay until we felt very unsafe on our last morning. While we were all asleep, someone (non-staff) came into our room with an active room key and started looking through our closet. When we confronted them, they apologized and said they had been staying in this room previously in the week and forgot something. They kindly left after we told them what they were looking for was not here; however, it was very unsettling that they still had an actively working room key that was able to open our door. When we told the front desk about this incident, they said it was probably the staff. When we further explained the situation, they did not apologize or seem to be concerned and said they would "check the cameras." This was very unsettling, and we are not happy about how the staff handled this. Thankfully, the person who came into our room was kind and understanding, and apologized more than the staff did. Do not stay here if you want to ensure that no one will be able to bust through your door in the morning when you and your guests are asleep.
