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Holiday Inn Express Surabaya CenterPoint by IHG

4.0 star property
Hotel with restaurant, near Tunjungan Plaza

Choose dates to view prices

In the heart of Sawahan, Holiday Inn Express Surabaya CenterPoint is an upscale retreat. Enjoy a delicious breakfast buffet at Greet Room or relax in the coffee shop/cafe and stay connected with in-room WiFi. With a gym, bar, and multilingual staff on site, your stay will be both rejuvenating and convenient.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer
The current price is CNY242
CNY293 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View (with Free Breakfast)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View (with Free Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Wheelchair)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Wheelchair)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, City View (Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking, City View (Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking, City View (Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, City View (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking, City View (with Free Breakfast)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Smoking, City View (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking (with Free Breakfast)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking (with Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Washer/dryer
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 54-58 Jalan Kedungdoro, Surabaya, East Java, 60251

What's nearby

  • Tunjungan Plaza - 11 min walk - 0.9 km
  • Surabaya Plaza Shopping Mall - 3 min drive - 2.4 km
  • Grand City Surabaya - 3 min drive - 3.4 km
  • Surabaya Zoo - 4 min drive - 4.7 km
  • Pakuwon Mall - 9 min drive - 9.2 km

Getting around

  • Surabaya (SUB-Juanda) - 42 min drive
  • Surabaya Gubeng Station - 14 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bebek Goreng Gandul - ‬2 min walk
  • ‪Sop Kaki Kambing Dua Saudara - ‬2 min walk
  • ‪Warung Gito - ‬1 min walk
  • ‪Porong indah - ‬2 min walk
  • ‪sari laut dan ikan bakar cak jas - ‬2 min walk

About this property

Holiday Inn Express Surabaya CenterPoint by IHG

Holiday Inn Express Surabaya CenterPoint by IHG puts you just a 5-minute drive from Tunjungan Plaza. Guests can visit the fitness center for a workout or grab a bite to eat at Greet Room, which serves international cuisine and is open for breakfast. Other features include a bar/lounge and a snack bar/deli.

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space (1927 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Greet Room - This restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Express Centerplaza
Holiday Express Surabaya Centerplaza
Holiday Inn Express Centerplaza
Holiday Inn Express Surabaya Centerplaza
Holiday Inn Express Surabaya Centerplaza Java
Holiday Inn Express Surabaya CenterPlaza Hotel
Holiday Inn Express CenterPlaza Hotel
Holiday Inn Express Surabaya CenterPoint Hotel
Holiday Inn Express CenterPoint Hotel
Holiday Inn Express CenterPoint
Inn Express CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint by IHG Hotel
Holiday Inn Express Surabaya CenterPoint an IHG Hotel
Holiday Inn Express Surabaya CenterPoint by IHG Surabaya
Holiday Inn Express Surabaya CenterPoint by IHG Hotel Surabaya

Frequently asked questions

Does Holiday Inn Express Surabaya CenterPoint by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surabaya CenterPoint by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express Surabaya CenterPoint by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Express Surabaya CenterPoint by IHG?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Holiday Inn Express Surabaya CenterPoint by IHG?

Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one-way.

What are the check-in and check-out times at Holiday Inn Express Surabaya CenterPoint by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Holiday Inn Express Surabaya CenterPoint by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Holiday Inn Express Surabaya CenterPoint by IHG?

Yes, Greet Room offers international cuisine.

What's the area around Holiday Inn Express Surabaya CenterPoint by IHG like?

Holiday Inn Express Surabaya CenterPoint by IHG is in Surabaya Center, a short 18-minute walk from Tunjungan Plaza and 15 minutes' walk from BG Junction.

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Reviews

Holiday Inn Express Surabaya CenterPoint by IHG Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was full, tasty, and excellent with a nice buffet and accommodating service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Air conditioning
Bed
Service staff

Reviews

6/10 Good

Good service in an old hotel

Staff is very attentive, kind, and helpful. Hotel is otherwise not in good condition. The public spaces and restaurant are nice and in good condition. However, elevators are very slow. Hallways and rooms are old and not in good condition, disappointing for IHG brand. The bathroom is old with rust on the fixtures. Only given 2 towels and they are gray, stained, and smell bad. One of the bedside tables appeared to be falling apart. Bed was okay. AC not very strong. Only positive was the service provided by staff. The hotel is otherwise in poor condition and not like other IHG brand hotels.
Joanna, 1-night trip

8/10 Very good

Great stay in the middle of the city

The overall stay is good, the staffs are friendly and accomodating, the service is good, breakfast great. It just a tiny details like the pillows I think is a bit overdue, the shower head that keep falling down when I was showering. I choose this because it close to my parent house and there are arrays of choice foods around the hotel. Close to BG junction, TP and Tunjungan street.
Elisabeth, 8-night trip

10/10 Exceptional

it was a good stay
Alvernia, 4-night trip

10/10 Exceptional

Love everthingelse except my room. Should have selected superior room rather than a standard one. The standard room I was assigned to seem to have depleted. No changing room because hotel was on busy week. Breakfast were awesomeeee. The resto even prepared us 'take away' brealfast ad we checked out during early hour of the morning (2 AM). Room service Excellent.
HJ, 4-night trip

8/10 Very good

Wer in Surabaya eine Unterkunft für ein paar Nächte benötigt kann hier gerne verweilen. Sauber und guter Service
Cenk, 3-night trip

10/10 Exceptional

Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff Thank you very much Dwi & Roger 🙏🇮🇩🇺🇸
Roger, 5-night trip

10/10 Exceptional

The hotel staff are excellent!

The hotel staff react very quickly and correctly to my inquiry and request. Breakfast is also very nice. I would like to stay at this hotel again for my next business trip to Surabaya.
Takuo, 6-night trip

8/10 Very good

Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.
KHAMIS NOORUL FADZLEE, 4-night trip

8/10 Very good

Good stay
Silvie, 1-night trip

6/10 Good

Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only
Michael, 1-night trip

2/10 Poor

禁煙ルームがタバコの匂いで満ちている
Junichi, 1-night trip

6/10 Good

so so stay

I have to say I picked that hotel because of the reviews. I was expecting something amazing, but that is not what I got. My room had the worst bed ever. We all left with body pain. The sink handle leaked, so every time I turned on the water the entire sink area got wet. The aircon was no good. It was either too hot or too cold. They messed up my room service order. The staff was very helpful and friendly. I will say the food was delicious. I enjoyed breakfast and the room service food was good, it just was not correct.
2-night trip

6/10 Good

Tired hotel with noisy air conditioners and stained carpets.
Allan, 1-night trip

10/10 Exceptional

Très bien

Très pratique pour prendre l'avion
Line, 1-night trip

10/10 Exceptional

Well located

Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet.
raymond, 1-night trip

2/10 Poor

The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again.
damon, 2-night trip

10/10 Exceptional

Especially all the staff I came in contact with, all of them
rudy, 1-night trip

8/10 Very good

Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive
2-night trip

8/10 Very good

Excellent stay for short stay or transit. Staff was polite.
1-night trip

8/10 Very good

Good breakfast, the staff I had contact with knew very little English but overall very friendly.
3-night trip

10/10 Exceptional

Clean room, cool view of the city, really nice Indonesian breakfast.
1-night trip

8/10 Very good

aardig personeel zowel van de incheck balie als restaurant
2-night trip

10/10 Exceptional

High quality hotel

Very clean hotel. The room is quiet and the Wi-Fi is very good. And you can stay at a very cheap price. The vending machine in the lobby was not working properly. Around the hotel is a downtown area and is not suitable for walking access. Overall, this is the most recommended hotel in Surabaya.
3-night trip

2/10 Poor

Why even Refrigerator is not effective, we have to pay for Ice? Also Amenity is very poor. no hand towel, no cotton swab.
Yasu, 3-night trip

4/10 Fair

Over rated hotel need improvements

Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean.
1-night trip