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Santa Lucia House - Forum

4.0 star property
Cuenca hotel with bar/lounge

Choose dates to view prices

Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Refrigerator (on request)
  • Free self parking
The current price is CNY359
CNY395 total
Jun 16 - Jun 17

Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.2 km
  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 5 min walk - 0.5 km
  • Convent of the Assumption - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • 14n - Antonio Borrero Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Raymipampa - ‬5 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬5 min walk
  • ‪Bauhouse Hostel & Bar - ‬4 min walk
  • ‪Coffee Lovers - ‬5 min walk

About this property

Santa Lucia House - Forum

  • Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 1148 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (roundtrip)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Does Santa Lucia House - Forum offer free cancellation for a full refund?

Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Lucia House - Forum?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Lucia House - Forum?

Yes, there's free self parking.

Is airport shuttle service offered by Santa Lucia House - Forum?

Yes, an airport shuttle is available. The charge is USD 24 per vehicle roundtrip.

What are the check-in and check-out times at Santa Lucia House - Forum?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.

What's the area around Santa Lucia House - Forum like?

Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Plaza Rotary Market.

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Reviews

Santa Lucia House - Forum Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, fresh, and delicious with a variety of options. (33 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Restaurant
Ambience
Lobby
Value
Downtown

Reviews

Verified

10/10 Exceptional

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Stuart, 2-night trip
Verified

10/10 Exceptional

This place was great! Helpful staff, clean rooms and perfect location
Amy, 3-night trip
Verified

8/10 Very good

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Luis, 4-night trip
Verified

10/10 Exceptional

All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
CLEMENTE, 4-night trip
Verified

10/10 Exceptional

Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Pascal, 2-night trip
Verified

10/10 Exceptional

The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Michael, 2-night trip
Verified

8/10 Very good

The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Maria, 4-night trip
Verified

10/10 Exceptional

Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
Dustin, 4-night trip
Verified

10/10 Exceptional

Staff. Room. Location.
Jacques, 1-night trip
Verified

10/10 Exceptional

This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Byron, 6-night trip
Verified

10/10 Exceptional

Santa Lucía House - Forum hotel Cuenca

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!
Byron, 4-night trip
Verified

10/10 Exceptional

No car Excelent Breakfast
Graciela, 1-night trip
Verified

10/10 Exceptional

This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Elssye Vanessa, 2-night trip
Verified

10/10 Exceptional

Both the Hotel, and especially the Staff - provided outstanding customer service!!!
chris, 1-night trip
Verified

10/10 Exceptional

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Charles D, 4-night trip
Verified

10/10 Exceptional

This was an awesome place. A small beautiful boutique hotel in a great location in downtown Cuenca.
Tannya, 1-night trip
Verified

10/10 Exceptional

Fantastic place, fantastic people, fantastic free breakfast!
Silas, 6-night trip
Verified

10/10 Exceptional

Great place to stay. Very cozy, well maintained, friendly staff
Carlos, 2-night trip
Verified

10/10 Exceptional

Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
1-night trip
Verified

10/10 Exceptional

Nice hotel in a good location
Walter, 1-night trip
Verified

10/10 Exceptional

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!
Mireya, 3-night trip
Verified

10/10 Exceptional

Staff is friendly attentive and very accomodating
Lewis J, 2-night trip
Verified

10/10 Exceptional

The staff was very helpful and friendly, and excellent housekeeping.
Monique, 1-night trip
Verified

10/10 Exceptional

Excellent place with wonderful people.
Orlando, 3-night trip
Verified

10/10 Exceptional

Great attention of the staff very clean nice set up very accessible
Guillermo, 2-night trip